Identify and download It is important to select the correct firmware file for the existing your platform type. The upgrade fails if the platform type mismatches with the selected firmware upgrade file . For example: For SBC 7000 Series platform, the firmware upgrade file should be firmware-7x00-V0x.xx.00-R000.img
file.The following details helps to choose the correct firmware file does not match the platform type. The following table identifies the correct firmware files for an upgrade:
Platform Type | Firmware file |
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SBC 5000 Series (5100, 5110, 5200, 5210) | Upgrade from 2.x to 3.x version: bmc5X00_v3.xx.00-R000.rom bmc5X00_v3.xx.00-R000.rom.md5sum
Upgrade from 3.x to 3.y version: firmware-5XX0-V03.yy.00-R000.img firmware-5XX0-V03.yy.00-R000.img.md5
|
SBC 5400 | Upgrade from any version to latest version: firmware-5400-V03.xx.00-R000.img firmware-5400-V03.xx.00-R000.img.md5
|
SBC 7000 Series (Refer to Upgrading the BMC and BIOS Firmware for the procedure.) | Upgrade from any version to latest version: firmware-7x00-V03.xx.00-R000.img firmware-7x00-V03.xx.00-R000.img.md5
|
Upgrade BMC Firmware for SBC 5400 and SBC 7000 Series
The SBC 5400 and the SBC 7000 Series BMC firmware is upgraded using the ".img
" file. This allows you to directly upgrade from any version to the latest BMC version. Refer to Upgrade BMC Firmware from 3.x Version for SBC 5400 and SBC 5000/7000 Series to know the procedure.
Upgrade Paths for SBC 5000 Series (5100, 5110, 5200, 5210)
Upgrade Paths
There are two BMC firmware upgrade procedures based on the version from which you are upgrading. Each method requires a different file type as listed in the previous table. The SBC 5000 series supports both paths. The SBC 5400 supports only the upgrade method using the ".img
" file.The two BMC Firmware upgrade paths are listed below. Identify the file type to use for an upgrade:
For example: To upgrade from BMC 03.00.00 to 03.
1117.00, use "firmware-5XX0-V03.
1117.00-R000.img
" file
.Upgrade BMC Firmware from 2.
x Version for SBC 5000 Series (5100, 5110, 5200, 5210) Info |
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If Download the current required BMC version is 02.15.00 or older, perform a 2-step upgrade: first upgrade to 02.16.00 followed by another upgrade to 03.xx. For example: If your existing BMC version is 02.11.00, upgrade it to 02.16.00 and perform an another upgrade from version 02.16.00 to 03.xx.00 using the ".rom " files.firmware version prior to continuing. Refer to Downloading Software from the Ribbon Support Portal for details. |
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Upgrade BMC Firmware from Version 2.X (SBC 5000 Series Only)
The following procedure describes how to upgrade the BMC firmware from 2.x version using the ".rom
" file.
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title | NoteDownload the required BMC firmware version from Salesforce prior to continuing. Refer to Downloading the Software from Salesforce for details. |
Log on to the SBC BMC GUI.
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1 | BMC 2.16 Login Screen |
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The BMC Main screen is displayed.
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1 | BMC 2.16 Main Screen |
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Click Remote Control. The Remote Control window is displayed.
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1 | BMC 2.16 Remote Control |
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Click Power Control in the Options panel. The Power Control and Status window is displayed.
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1 | BMC 2.16 Power Control |
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Choose Power Off Server - Orderly Shutdown option.
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The BMC server must be shut down prior to performing a firmware upgrade. |
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1 | BMC 2.16 BMC Orderly Shutdown |
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Click Perform Action to initiate the shutdown process.
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1 | BMC 2.16 BMC Shutdown |
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Click Click the Maintenance tab. The Maintenance window is displayed.
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1 | BMC 2.16 Maintenance Window |
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Click Enter Update Mode. A message appears seeking your permission to proceed Confirm that you want to enter update mode when prompted.
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1 | BMC 2.16 Maintenance Window Confirmation Message |
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Click OK to proceed. The BMC is now in the Upgrade Mode.
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1 | BMC 2.16 Firmware Update window |
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Browse and select the firmware file to upload. The firmware file to upgrade from 2.x version should be a ".rom
" file. For example: bmc5X00_v3.
017.0-R0.rom
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1 | BMC 2 file.
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Click Upload Firmware. The BMC validates the selected file.
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The BMC fails to upgrade if: - the selected version is same as the existing version.
- the selected version is older than the existing version.
- the selected firmware image is incorrect for the platform type. For example, selecting a an SBC 7000 Series 5400 firmware file for an upgrade on the SBC 5000 Series platform.
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Once the verification is complete, a message is displayed stating the result of the verification.
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1 | BMC 2.16 Firmware Validation |
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Click OK to proceed. The existing and the new BMC versions are displayed for validation.
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1 | BMC 2.16 Firmware Comparison |
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Click Start Upgrade to initiate the upgrade process.
A confirmation message appears seeking your permission to proceed with the upgrade Confirm that you want to upgrade when prompted.
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1 | BMC 2.16 Upgrade Confirmation message |
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Warning |
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Once the upgrade process starts, do not close the screen. - If the window is closed or connectivity is lost before the upgrade starts, re-login to BMC GUI and reboot BMC. The BMC takes approximately 10 minutes to boot. Once the BMC boots up, re-login to BMC GUI and restart the upgrade process from step 1.
- If the window is closed or the connectivity is lost during the upgrade process, wait for 20 minutes for the upgrade process to complete and try to access the BMC again. If you fail to gain access, contact the Sonus TAC team Technical Support for assistance.
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Click OK to proceed. The BMC starts the firmware upgrade process.
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1 | BMC 2.16 Upgrade Process |
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Once the upgrade process is complete, the BMC reboots and a message appears requesting you to open a new browser window to access the BMC GUI.
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1 | BMC 2.16 Upgrade Process Complete |
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- Exit the browser.
- Clear the browser cache.
- Open a new browsing window to access the BMC GUI again.
Access the same BMC IP address to reach the BMC login window. Observe the changes in the login window. In the new BMC version (033.00.00X), the login window has some includes additional browser settings displayed.
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Log on to the SBC BMC GUI.
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1 | BMC 3.0 Main Screen |
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There are a few display improvements to the 3.X BMC GUI; it is functionally equivalent to previous versions of the BMC.
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| Upgrade BMC Firmware from 3.x Version for SBC 5400 and SBC 5000/7000 Series |
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| Upgrade BMC Firmware from 3.x Version for SBC 5400 and SBC 5000/7000 Series |
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Upgrade Upgrading BMC Firmware from Version 3.x or 1.x
Version for SBC 5400 and SBC 5000/7000 SeriesThe following procedure describes how to upgrade the BMC firmware from a 3.x version to a 3.x versions y version (for example; , from version 03.10.00 to version 03.1117.00) or from 1.x to a 3.x version using the ".img
" file.
Log on to the SBC BMC GUI.
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The BMC main screen is displayed.
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1 | SBC BMC Main Screen |
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Click Firmware Update.
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1 | BMC Firmware Update option |
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The Firmware Update screen is displayed.
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1 | BMC Firware Update screen |
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Click Browse, and from the Open dialog browse to and select the firmware image (for example; firmware-5XX0-V03.1117.00-R000.img). Refer to the Warning table at the start of this page to make sure you have chosen the correct type of file for an upgrade. To determine the exact firmware version, refer to to the release notes in SBC Release Information for guidance.
The chosen file displays next to the Browse button.
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1 | Selected Firmware file |
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Click Upload.
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The firmware image is approximately 17MB ( for the SBC 5000 Series ) and 24MB ( for the SBC 5400 and SBC 7000 Series) and takes few minutes to upload based on the network. |
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The BMC fails to upgrade if: - the selected version is same as the existing version.
- the selected version is older than the existing version.
- the selected firmware image is incorrect for the platform type. For example, selecting a an SBC 7000 Series 5400 firmware file for an upgrade on the SBC 5000 Series platform.
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The The selected file is verified and the uploading process starts. Caption |
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1 | Uploading Firmware fileImage Removed |
Once the file verification is complete, BMC seeks your permission to proceed further , when prompted, click Confirm to proceed with the upgrade. Click Confirm to proceed.
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This is a service-affecting procedure and will power off the host side of the SBC. |
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| _Host Shutdown Failure During BMC Upgrade |
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| _Host Shutdown Failure During BMC Upgrade |
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Once the Caption |
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1 | Firmware verification and confirmation window |
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Once upload starts, the actions performed are displayed in the same window along with the estimated time left to complete the process. Warning |
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Once the upgrade process starts, do not close the screen. |
- If the window is closed or connectivity is lost before the upgrade starts,
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re-login to - log back into BMC GUI and restart the upgrade process from
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step1- step 1.
- If the window is closed or the connectivity is lost during the upgrade process, wait for 20 minutes for the upgrade process to complete and try to access the BMC again. If you fail to gain access, contact
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the TAC team for - Technical Support for assistance.
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1 | Firmware upload status |
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Once the update process is complete, a message is displayed stating the samecompletion message displays. Caption |
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1 | Firmware Update Complete message |
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Click OK to complete the process.The BMC automatically restarts at this point.
Close the existing browser window.
Clear the browser cache and log on to the BMC GUI again. The updated BMC version is displayed on the BMC main screen.
Log on to onto the BMC GUI.
The SBC BMC asks prompts you to change the password after a successful upgrade only if it is a default password.
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This change is applicable only when the BMC is upgrade upgraded to version 03.1416.00 and later versions. |
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1 | Change Default Password Window |
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Click OK to proceed. The User Management window is displayed.
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You have an option to cancel the action. If cancelledcanceled, the password remains the same as the default password and you are allowed to continue to work on BMC. However, the warning message is displayed again on you your next login to BMC. This reminder continues till until the password is changed. To know more about how to successfully change the SBC BMC password, refer to Changing the BMC Password. |
- Verify the upgraded version in the BMC main screen.