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You must follow these steps completely and in the order shown. Failure to do so increases the risk of node failure. |
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SBC Edge now supports a new deployment with CCE 2.1.0 in release 7.0.1. Before this release, if your CCE auto-updates to CCE 2.1.0: To rerun the step “Transfer Credential from SBC”, it will require 7.0.1. |
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For details on troubleshooting, see Troubleshooting Cloud Connector. |
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In this best practice the router/firewall is configured with the following rules:
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1 | Login to the WebUI of each SBC Edge. | |
2 | Navigate to Tasks > Office 365 Cloud Connector Edition> Setup. | |
3 | Click the ASM Config tab and configure/verify the Network and IP settings of your ASM as shown below. | |
4 | From the Remote Desktop Enabled drop down list, select Yes (to enable Remote Desktop) or No (to disable Remote Desktop). | |
5 | From the Windows Firewall Enabled drop down list, select Yes (to enable Windows Firewall) or No (to disable Windows Firewall). | |
6 | From the Proxy Enabled drop down list, Enables use of the Proxy Server on the ASM. Select from the drop down list: Yes (enables Proxy Server on the ASM) or No (disables Proxy Server). | |
7 | From the Proxy Address drop down list, select Yes (to enable the IP address for the Proxy Server in IPv4 format). This field is available only when Proxy Enabled is set to Yes. | |
8 | From the Proxy Port drop down list, select Yes (to enable the port in which the Proxy Server connects). Valid entry: Valid entry: 1 - 65000. This field is available only when Proxy Enabled is set to Yes. | |
9 | Configure/verify the Network and IP settings of your ASM. | |
10 | Click Apply. After receiving the activity status as successfully completed, click the Generate CSR tab. |
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If you configure TLS and downgrade the system to a release prior to Release 7.0, the Exchange CA Certificate for TLS will be unavailable; you must re-deploy or upgrade to Release 7.0. Along with TLS configuration on the CCE, the TLS capability requires a loaded Root CA certificate and a signed certificate on the SBC. |
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Any changes to the Configure CCE tab requires the CCE to be redeployed. |
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1 | Login to the WebUI of the SBC Edge. | ||||||||||||||||
2 | Navigate to Tasks > Office 365 Cloud Connector Edition> Setup. | ||||||||||||||||
3 | Click the Configure CCE tab. | ||||||||||||||||
4 | Configure all necessary information and then click OK.
Note: Enterthe ASM's IP address in the HA Master IP Address field. The Slave uses the same root certification as the Master, and this location contains the shared folder that contains the Root CA of the Master. | ||||||||||||||||
5 | To increase Fast Failover (which shortens the time where certain ported numbers have a long delay from ITSP PSTN provider) configure Trunk Information: Refer Support. Indicates whether Gateways support Refer for a Call Transfer scenario. Valid entries: Enable (the Gateway(s) supports Refer which can handle call transfer) or Disable (the Gateway does not support Refer and the Mediation Server handles call transfer). Fast Failover Timer. Determines whether outbound calls that are not answered by the gateway within ten seconds will be routed to the next available trunk; if there are no additional trunks, the call will automatically be dropped. Valid entries: Enable or Disable. Forward Call History. Indicates whether call history information is forwarded through the trunk. Valid entries: Enable or Disable. Forward PAI. Indicates whether the P-Asserted-Identity (PAI) header will be forwarded along with the call. Valid entries: Enable or Disable. | ||||||||||||||||
6 | After receiving the activity status as successfully completed, click the Prepare CCE tab to continue. |
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1 | Login to the WebUI of each SBC Edge. |
2 | Navigate to Tasks > Office 365 Cloud Connector Edition> Setup. |
3 | Click the Cutomize CCE VMs tab. |
4 | In Domain Controller and Central Management Store VM > Windows Product Key 1, enter the first Microsoft Product Key. To identify the Product Key, see Identify Microsoft Product Key. |
5 | In Under Mediation Server and Edge Server VM > Windows Product Key 2, enter the second Microsoft Product Key.To identify the Product Key, see Identify Microsoft Product Key. |
6 | From the Proxy Usage drop down list, select Enabled (enables the Proxy Server on the DMZ facing the internal network) If you select Disable, the Proxy Server is disabled. |
7 | In the Proxy Server IP Address field, enter the server IP address for the Proxy Server in IPv4 format. This field is available only when Proxy Usage is set to Enabled. |
8 | In the Proxy Server Port field, enter the port number for the Proxy Server. Valid entry: 1 - 65535. This field is available only when Proxy Usage is set to Enabled. |
9 | Click Apply. |
10 | Access Tasks> Operational Status to verify Windows Activation. |
11 | To complete the deployment, continue with installing the Installing the CCE Appliance using Sonus Ribbon Cloud Link Deployer. |
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See Managing Cloud Connector Edition Private Certificates for the following setup options:
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1 | Remote desktop to the ASM of the SBC Edge System 1. | ||||
2 | Launch the | ||||
3 | Check the first two actions:
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4 | Click Apply. | ||||
5 | After successful execution, remote desktop to the ASM of the
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6 | Launch the | ||||
7 | Check the first two action.
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8 | Click Apply. |
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1 | Remote desktop to the ASM of the SBC Edge System 1. | ||||
2 | Launch the
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3 | Check the last two actions:
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4 | Click Apply. |
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1 | Install CcAppliance on HA Master Node |
Step | Action | ||||
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1 | Remote desktop to the ASM of the SBC Edge System 2. | ||||
2 | Launch the
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3 | Check the third action:
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4 | Click Apply. The Installation time depends on the bandwidth between the Master and the Slave. | ||||
5 | After configuring the SBC Edge for CCE, refer to Managing Your Office 365 Tenant to configure CCE update time and user. |
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Step | Action |
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1 | Login to the WebUI of SBC Edge-1. |
2 | Navigate to Tasks > SBC Easy Setup and then click the Easy Configuration Wizard. |
3 | Follow steps 1, 2, and 3 and then click Finish. The wizard configures the necessary settings for SBC Edge-1 and CCE integration, after which you can see all relevant configuration items in Settings tab. |
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Step | Action |
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1 | Login to the WebUI of SBC Edge-2. |
2 | Navigate to Tasks > SBC Easy Setup and then click the Easy Configuration Wizard. |
3 | Follow steps 1, 2, and 3 and then click Finish.
The wizard configures the necessary settings for SBC Edge-2 and CCE integration, after which you can see all relevant configuration items in Settings tab. |
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Follow these steps if you need to update the O365 tenant admin password or account.
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1 | On the WebUI, click Tasks and select the Prepare CCE tab (see Preparing the CCE). | ||||
2 | Click Prepare CCE. | ||||
3 | From the Password Setting drop down list, select Change Password. Keep the same passwords for the Edge Server, CCE Service and CA Backup File, but change the passwords for Tenant Account User and Tenant Account Password. | ||||
4 | On Remote desktop, start the |