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In this section:

Table of Contents
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Related articles:

the Salesforce

Identify and download It is important to select the correct firmware file for the existing your platform type. The upgrade fails if the platform type mismatches with the selected firmware upgrade file . For example: For SBC 7000 Series platform, the firmware upgrade file should be firmware-7x00-V0x.xx.00-R000.img file.The following details helps to choose the correct firmware file does not match the platform type. The following table identifies the correct firmware files for an upgrade:

Platform TypeFirmware file
SBC 5000 Series
(5100, 5110, 5200, 5210)

Upgrade from 2.x to 3.x version:

  • bmc5X00_v3.xx.00-R000.rom
  • bmc5X00_v3.xx.00-R000.rom.md5sum

Upgrade from 3.x to 3.y version:

  • firmware-5XX0-V03.yy.00-R000.img
  • firmware-5XX0-V03.yy.00-R000.img.md5

 

SBC 5400

Upgrade from any version to latest version:

  • firmware-5400-V03.xx.00-R000.img
  • firmware-5400-V03.xx.00-R000.img.md5
SBC 7000 Series (Refer to Upgrading the BMC and BIOS Firmware for the procedure.)

Upgrade from any version to latest version:

  • firmware-7x00-V03.xx.00-R000.img
  • firmware-7x00-V03.xx.00-R000.img.md5

Upgrade

BMC Firmware for SBC 5400 and SBC 7000 Series

Paths 

There are two BMC firmware upgrade procedures based on the version from which you are upgrading. Each method requires a different file type as listed in the previous table. The SBC 5000 series supports both paths. The SBC 5400 supports only the upgrade method using the ".img" file.

The SBC 5400 and the SBC 7000 Series BMC firmware is upgraded using the standard upgrade method (using the ".rom" file). The standard upgrade method allows you to directly upgrade from any version to the latest BMC version.

Info
titleNote

This method is applicable only to SBC 5400. 

Upgrade Paths for SBC 5000 Series (5100, 5110, 5200, 5210)

The two BMC Firmware upgrade paths are listed below. Identify the file type to use for an upgrade:

  • BMC upgrade from 2.x to 3.x: Use the ".rom" file. 
    For example: To upgrade from BMC 02.16.00 to 03.0017.00, use "bmc5X00_v3.017.0-R0.rom" file.

    Info
    titleNote

    The firmware upgrade to 3.x can only be done from version 02.16.00 or later. If the existing BMC version is older than 02.16.00, upgrade it to 02.16.00 using the standard method ".rom" file first and then perform an upgrade to 3.x version using  using a ".rom" file. 


  • BMC upgrade from 3.x to 3.y OR 1.x to 3.y: Use the "Disc Image File.img" file
  • For example: To upgrade from BMC 03.00.00 to 03.1117.00, use "firmware-5XX0-V03.1117.00-R000.img" file.

Upgrade BMC Firmware from 2.x Version for SBC 5000 Series (5100, 5110, 5200, 5210)

The following procedure describes how to upgrade the BMC firmware from 2.x to 3.x versions (02.16.00 to 03.00.00) using the
  • "
.rom"
  • file.
Info
titleNote

Download the required BMC firmware version from Salesforce prior to continuing. Refer to Downloading the Software from Salesforcethe Ribbon Support Portal for details.

Info
titleNote

Use this procedure to only upgrade BMC firmware from 02.16.00 to 03.00.00 version. 

 

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Upgrading BMC Firmware from Version 2.x (SBC 5000 Series Only)

The following procedure describes how to upgrade the BMC firmware from 2.x version using the ".rom" file.

  1. Log on to the SBC BMC using the following credentials:
    Username: <username>
    Password: <default password>
    GUI.

    Caption
    0Figure
    1BMC 2.16 Login Screen
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    Image Added

     
    The BMC Main screen is displayed. 

    Caption
    0Figure
    1BMC 2.16 Main Screen
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     Image Added


  2. Click Remote Control. The Remote Control window is displayed.  

    Caption
    0Figure
    1BMC 2.16 Remote Control
    screen
    Screen
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     Image Added



  3. Click Power Control in the Options panel. The Power Control and Status window is displayed. 

    Caption
    0Figure
    1BMC 2.16 Power Control
    screen
    Screen
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    Image Added 



  4. Choose Power Off Server - Orderly Shutdown option. 

    Info
    titleNote

    The BMC server must be shut down prior to performing a firmware upgrade.


    Caption
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    1BMC 2.16 BMC Orderly Shutdown

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  5. Click Perform Action to initiate the shutdown process.

    Caption
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    1BMC 2.16 BMC Shutdown

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  6. Click Click the Maintenance tab. The Maintenance window is displayed.

    Caption
    0Figure
    1BMC 2.16 Maintenance Window

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  7. Click Enter Update Mode. A message appears seeking your permission to proceed Confirm that you want to enter update mode when prompted.

    Caption
    0Figure
    1BMC 2.16 Maintenance Window Confirmation Message

    Image Modified



  8. Click OK to proceed. The BMC is now in the Upgrade Mode.

    Caption
    0Figure
    1BMC 2.16 Firmware Update window

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  9. Browse and select the firmware file to upload. The firmware file to upgrade from 2.x to 3.x version should be a ".rom" file. For example: bmc5X00_v3.017.0-R0.rom file.

    Caption
    0Figure
    1BMC 2.16 Firmware File

    Image Removed

  10. Click Upload Firmware. The BMC validates the selected file.
    Once the verification is complete, a message is displayed stating the result of the verification.

    Caption
    0Figure
    1BMC 2.16 Firmware Validation

    Image Removed

    Click OK to proceed. The existing and the new BMC versions are displayed for validation.

    Info
    titleNote

    The BMC fails to upgrade if:

    • the selected version is same as the existing version.
    • the selected version is older than the existing version.
    • the selected firmware image is incorrect for the platform type. For example, selecting a an SBC 7000 Series 5400 firmware file for an upgrade on the SBC 5000 Series platform.


    Once the verification is complete, a message is displayed stating the result of the verification.

    Caption
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    1BMC 2.16 Firmware Validation

    Image Added



  11. Click OK to proceed. The existing and the new BMC versions are displayed for validation.

    Caption
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    1BMC 2.16 Firmware Comparison
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    Image Added



  12. Click Start Upgrade to initiate the upgrade process.
    A confirmation message appears seeking your permission to proceed with the upgrade Confirm that you want to upgrade when prompted.

    Caption
    0Figure
    1BMC 2.16 Upgrade Confirmation message

    Image Modified

     


    Warning
    titleWarning

    Once the upgrade process starts, do not close the screen.

    • If the window is closed or connectivity is lost before the upgrade starts, re-login to BMC GUI and reboot BMC. The BMC takes approximately 10 minutes to boot. Once the BMC boots up, re-login to BMC GUI and restart the upgrade process from step 1.
    • If the window is closed or the connectivity is lost during the upgrade process, wait for 20 minutes for the upgrade process to complete and try to access the BMC again. If you fail to gain access, contact the Sonus TAC team Technical Support for assistance.


  13. Click OK to proceed. The BMC starts the firmware upgrade process.

    Caption
    0Figure
    1BMC 2.16 Upgrade Process

    Image Modified


    Once the upgrade process is complete, the BMC reboots and a message appears requesting you to open a new browser window to access the BMC GUI.

    Caption
    0Figure
    1BMC 2.16 Upgrade Process Complete

    Image Modified


  14. Exit the browser. 
  15. Clear the browser cache.
  16. Open a new browsing window to access the BMC GUI again.
  17. Access the same BMC IP address to reach the BMC login window. Observe the changes in the login window. In the new BMC version (033.00.00X), the login window has some includes additional browser settings displayed.

    Caption
    0Figure
    1BMC 3.
    0 New
    X Login Window

    Image Modified



  18. Log on to the SBC BMC using the following credentials:
    Username: <username>
    Password: <default password>

    Caption
    0Figure
    1BMC 3.0 Main Screen

    Image Removed

    The look and feel of the new BMC version (03.00.00) is different than the previous version. Explore the new BMC GUI at your leisure.GUI.

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Upgrade BMC Firmware from 3.x Version for SBC 5400 and SBC 5000/7000 Series
Upgrade BMC Firmware from 3.x Version for SBC 5400 and SBC 5000/7000 Series
Upgrading BMC Firmware from Version 3.x or 1.x

The following procedure describes how to upgrade the BMC firmware from a 3.x version to a 3.x versions y version (for example; , from version 03.10.00 to version 03.1117.00) using the Disc Image Fileor from 1.x to a 3.x version using the ".img" file.

  1. Log on to the SBC BMC using the following credentials:
    Username: <username>
    Password: <default password>
    GUI.

    Caption
    0Figure
    1BMC Login Screen

    The BMC main screen is displayed.

    Caption
    0Figure
    1SBC BMC Main Screen

    Image Modified


  2. Click Firmware Update.

    Caption
    0Figure
    1BMC Firmware Update option

    Image Modified


    The Firmware Update screen is displayed.

    Caption
    0Figure
    1BMC Firware Update screen

    Image Modified


  3. Click Browse, and from the Open dialog browse to to and select select a firmware-5XX0-V<release>.img firmware image. Refer to the Warning table at the start of this page to make sure you have chosen the correct type of file for an upgrade. To  To determine the exact firmware version, refer to to the release notes in SBC Release Information for guidance.
    The chosen file displays next to the Browse button.

    Caption
    0Figure
    1Selected Firmware file

    Image Removed

     

  4. Click Upload.

    Info
    titleNote

    The firmware image is approximately 17MB ( for the SBC 5000 Series ) and 24MB ( for the SBC 5400 and SBC 7000 Series) and takes few minutes to upload based on the network.


    Info
    titleNote

    The BMC fails to upgrade if:

    • the selected version is same as the existing version.
    • the selected version is older than the existing version.
    • the selected firmware image is incorrect for the platform type. For example, selecting a an SBC 7000 Series 5400 firmware file for an upgrade on the SBC 5000 Series platform.

     

    The  The selected file is verified and the uploading process starts.caption

    0Figure
    1Uploading Firmware file

    Image Removed


  5. Once the file verification is complete, BMC seeks your permission to proceed further with the upgrade. Click Confirm to proceed confirm that you want to continue with the upgraded by clicking Confirm in the Firmware Update window.

    Note
    titleCaution

    This is a service-affecting procedure and will power off the host side of the SBC.

    Include Page
    _Host Shutdown Failure During BMC Upgrade
    _Host Shutdown Failure During BMC Upgrade

    Once the
    Caption
    0Figure
    1Firmware verification and confirmation window

    Image Removed

    Once upload starts, the actions performed are displayed in the same window along with the estimated time left to complete the process.

    Warning
    titleWarning

    Once the upgrade process starts, do not close the screen.

    • If the window is closed or connectivity is lost before the upgrade starts, re-login to log back into BMC GUI and restart the upgrade process from step1step 1.
    • If the window is closed or the connectivity is lost during the upgrade process, wait for 20 minutes for the upgrade process to complete and try to access the BMC again. If you fail to gain access, contact the Sonus TAC team for Technical Support for assistance.
    Caption0Figure1

    Firmware upload status

    Image Removed

    Once the update process is complete, a message is displayed stating the samecompletion message displays.

    Caption
    0Figure
    1Firmware Update Complete message

    Image Modified


  6. Click OK to complete the process.The BMC automatically restarts at this point.

  7. Close the existing browser window.

  8. Clear the browser cache and log on to the BMC GUI again. The updated BMC version is displayed on the BMC main screen.

  9. Log on to onto the BMC using the default credentials:
    Username: <username>
    Password: <default password>
    GUI.

     The SBC BMC compels prompts you to change the password after a successful upgrade only if it is a default password.

    note
    Info
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    titleNote

    This change is applicable only when the BMC is upgrade upgraded to version 03.1316.00 and later versions. 


    Caption
    0Figure
    1Change Default Password Window

    Image Modified


  10. Click OK to proceed. The User Management window is displayed.

    note
    Info
    iconfalse
    titleNote

    You have an option to cancel the action. If cancelledcanceled, the password remains the same as the default password and you are allowed to continue to work on BMC. However, the warning message is displayed again on you your next login to BMC. This reminder continues till until the password is changed. To know more about For information on how to successfully change the SBC BMC password, refer to Changing the BMC Password. 


  11. Verify the upgraded version in the BMC main screen.

Continue to Upgrading SBC Application.
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titleNote
For HA configuration, refer to Upgrade Flows for guidance.
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