Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Include Page
ALLDOC:Downloading Software from the Ribbon Support Portal
ALLDOC:Downloading Software from the Ribbon Support Portal

Software Component Description

ComponentDescription
ASM ImagesFor systems
Info
iconfalse
Table of Contents

Spacevars
0product
 Software Downloads Overview

The

Spacevars
0product
 download center provides registered customers and partners with the following downloadable software updates:

ASM Images

...

Spacevars
0product

...

configured with a built-in Application Solution Module. These recovery images are typically used for re-initializing the ASM. For more details, see Updating the ASM Recovery Partition.
ASM Roll-up Updates

...

Update Packs for the ASM Roll-up system. For more information, see ASM Roll-up Update.
Licenses

...

Licenses for the
Spacevars
0product
. Licenses activate features introduced in new major (and sometimes minor) versions of the
Spacevars
0product
 software. For more details, see Working with Licenses.
Log Exchange

...

Log Exchange (LX)

...

is the the SIP log analysis and Syslog Server utility for the
Spacevars
0company
SBC Edge and VX gateways. For more information see Log Exchange.

...

Lync Updates

...

Spacevars
0product

...

...

...

...

...

Downloading Software Files

Note
Before you begin:
You will need a valid Ribbon Support Portal login.

All required SBC Edge software files are available through the Ribbon Support Portal. To access the software files, logon to

Link_in_new_tab
TextRibbon Support Portal Login
URLhttps://ribboncommunications.com/services/ribbon-support-portal-login
using a valid account.

To download the software, see the following procedure:

 

Noprint

Click to view download software procedure...

Toggle Cloak

...

If you use the Partner Portal, open Partners Portalhttps://ribboncommunications.com/partners/partner-portals

...

Complete the login fields.
      

From the menu, click Downloads.

   

...

Click Ribbon.

 

...

Click Select Software.

 

  1. From the Product drop-down list, select your SBC Edge Platform.

     

  2. From the Operating System drop-down list, select required the operating system.

     

Click Request Download link for the required software bundle.

...

Enter the address details and accept the End-User License Agreement.

...

Click Submit.

The initial download Request Status is displayed as 'Submitted'.
  

...

From the menu, select Support.
 

...

From the sub-menu, select SW Download.
 

...

Select Download Requests tab. 

Once the download request is approved and the software is available for download, the Request Status is displayed as Download Available.
 

...

Click the software request ID associated with the software bundle.
 

Click on the download URL from the Software Requests section to download the software.

The browser redirects to a Download Manager screen and a pop-up window appears with an option to save your file to a folder. If the pop-up window fails to appear, click the click here link to save your file.

 

...

 

Pagebreak