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| ALLDOC:Downloading Software |
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| Add_workflow_for_techpubs |
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| AUTH2 | bscoggins |
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| AUTH1 | ghoppe |
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| JIRAIDAUTH | SBX-71864 |
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| REV5 | bscoggins |
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| REV6 | ghoppe |
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| REV3 | kvenkatraman |
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| REV1 | dkumar |
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Requesting the Software Bundle
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| from the Ribbon Support Portal |
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Open www.ribboncommunications.com.
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Click SERVICES > CUSTOMER SUPPORT LOGIN.
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Enter your Ribbon-provided credentials to log on to the portal.
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Click DOWNLOADS.
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Select SBC 5XX0 or 7XX0 from the Product drop-down list.
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| | ALLDOC:Downloading Software from the Ribbon Support Portal |
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Click Request Download on the appropriate SBC5x7x_5.x software bundle. This will open the Software Download Form.
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Enter your address details and click Submit to accept the End-User License Agreement.
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Review the Software Request Detail window. You will be notified by email when your bundle is ready to be downloaded.
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Acquiring the Software Bundle
Customer Support will email you when the bundle is ready to be downloaded. Click on the link in the email and then follow these steps:
Open www.ribboncommunications.com.
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Click SERVICES > CUSTOMER SUPPORT LOGIN.
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Enter your Ribbon-provided credentials to log on to the portal.
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Click DOWNLOADS.
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| 1 | Download Requests |
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| 1 | Software Download Available State |
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