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ALLDOC:Downloading Software from the Ribbon Support Portal
ALLDOC:Downloading Software from the Ribbon Support Portal

Software Component Description

ComponentDescription
ASM ImagesFor systems
Workflow approval customer doc
approversradichkd,kisacks
smeskaddourk,isacksw
 
Info
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Table of Contents

Spacevars
0product
 Software Downloads Overview

The

Spacevars
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 download center provides registered customers and partners with the following downloadable software updates:

ASM Images

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Spacevars
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configured with a built-in Application Solution Module. These recovery images are typically used for re-initializing the ASM. For more details, see Updating the ASM Recovery Partition.
ASM Roll-up Updates

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Update Packs for the ASM Roll-up system. For more information, see ASM Roll-up Update.
Licenses

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Licenses for the
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. Licenses activate features introduced in new major (and sometimes minor) versions of the
Spacevars
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 software. For more details, see Working with Licenses.
Log Exchange

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Log Exchange (LX)

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is the the SIP log analysis and Syslog Server utility for the

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Spacevars
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SBC Edge and VX gateways. For more information see Log Exchange

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.
Lync Updates

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Spacevars
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Spacevars
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  • Application firmware/software update files.

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Downloading Software Files

Note
Before you begin:
You will need a valid Ribbon Support Portal login.

All required SBC Edge software files are available through the Ribbon Support Portal. To access the software files, logon to

Link_in_new_tab
TextRibbon Support Portal Login
URLhttps://ribboncommunications.com/services/ribbon-support-portal-login
using a valid account.

To download the software, see the following procedure:

 

Noprint

Click to view download software procedure...

Toggle Cloak

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If you use the Partner Portal, open Partners Portalhttps://ribboncommunications.com/partners/partner-portals

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Complete the login fields.
      

From the menu, click Downloads.

   

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Click Sonus.

 

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Click Select Software.

 

  1. From the Product drop-down list, select your SBC Edge Platform.

     

  2. From the Operating System drop-down list, select required the operating system.

     

Click Request Download link for the required software bundle.

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Enter the address details and accept the End-User License Agreement.

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Click Submit.

The initial download Request Status is displayed as 'Submitted'.
  

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From the menu, select Support.
 

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From the sub-menu, select SW Download.
 

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Select Download Requests tab. 

Once the download request is approved and the software is available for download, the Request Status is displayed as Download Available.
 

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Click the software request ID associated with the software bundle.
 

Click on the download URL from the Software Requests section to download the software.

The browser redirects to a Download Manager screen and a pop-up window appears with an option to save your file to a folder. If the pop-up window fails to appear, click the click here link to save your file.

 

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