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Info

For detailed information about how to use the Music on Hold feature, along with how to verify the Music on Hold files were uploaded correctly, see Configuring SBC Edge for Music On Hold.

Note
titleAudio File Requirements

File Size Limitations

Platform

Maximum File Size

Spacevars
0series

1 MiB

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0series2

4 MiB

Valid Audio File Types

Audio File TypeEncoding FormatSampling Rate
WAV (mono)
  • 16-bit linear PCM
  • g711 a-law
  • g711 u-law

8 or 16 Khz
8 or 16 Khz
8 or 16 Khz 

PCMAg711 a-law8 Khz
PCMUg711 u-law8 Khz
PCM16 bit linear PCM8 Khz

To upload a Music on Hold audio file:

  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane, go to Media > Media System Configuration.

    Caption
    0Figure
    1Media System Configuration

    Image RemovedImage Added

  3. Click the Upload Music File link near the top of the page.

    Caption
    0Figure
    1Upload Music File

    Image RemovedImage Added

  4. Browse for the desired music file.
  5. Click OK. When the 

    Spacevars
    0product
    has completed the upload process, the Upload Status dialog box will open: Caption
    0Figure
    1Upload Status Dialog
    Image Removeddisplays the following:  "File was uploaded successfully".

  6. Click Close.

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