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ALLDOC:Downloading Software

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In this section:

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Requesting the Software Bundle

 

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from the Ribbon Support Portal

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Open www.ribboncommunications.com.

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1Ribbon Home Page

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Click SERVICES > CUSTOMER SUPPORT LOGIN.

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1Customer Support Login

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Enter your Ribbon-provided credentials to log on to the portal.

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1Login Screen

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Click DOWNLOADS.

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1Support Menu

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Select SBC 5XX0 or 7XX0 from the Product drop-down list.

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1Software Download Menu

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ALLDOC:Downloading Software from the Ribbon Support Portal

Click Request Download on the appropriate SBC5x7x_5.x software bundle. This will open the Software Download Form.

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1Requesting Download

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Enter your address details and click Submit  to accept the End-User License Agreement.

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1Software Download Form

 

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Review the Software Request Detail window. You will be notified by email when your bundle is ready to be downloaded.

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1Download Request Submitted State

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Acquiring the Software Bundle

Customer Support will email you when the bundle is ready to be downloaded. Click on the link in the email and then follow these steps:

Open www.ribboncommunications.com.

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1Ribbon Home Page

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Click SERVICES > CUSTOMER SUPPORT LOGIN.

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1Customer Support Login

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Enter your Ribbon-provided credentials to log on to the portal.

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1Login Screen

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Click DOWNLOADS.

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1Support Menu

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1Download Requests

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1Software Download Available State

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1Download Manager

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