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The 

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SCOM Management Pack allows customers in a Microsoft Server Environment to monitor the health of their
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systems using SCOM.

This page guides you through the import and installation procedure of the Sonus SCOM Management the

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Management Pack onto the Microsoft System Center Operations Manager SCOM 2012.

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Info

For detailed information on monitoring of the SCOM pack, see SBC SCOM Object Model and Health Monitoring.

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Downloading the

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Ribbon SCOM Management Pack

The Sonus

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SCOM management pack is available for download from the Ribbon SBC Edge Support Portal - Download Center. 

  1. From the Sonus Ribbon SBC Edge Download Center:
    1. For SCOM 2007, download the SBC1K2K_SCOM.MP file
    2. For SCOM 2012, download the SBC1K2KSBCEdge_SCOM.MPB file

  2. Save the Management Pack file in a convenient location on the the SCOM host machine.

Note
titleSCOM Compatability Notes
  • Ensure that you import the SBC1K2K_SCOM.MP into SCOM 2007 and SBC1K2K_SCOM.MPB into SCOM 2012. If the SCOM 2007 Management Pack file is imported into SCOM 2012, the import will not return meaningful errors, but the discovery will fail.
  • Importing the SCOM 2012 Management Pack into SCOM 2016 will work and the device discovery is successful, but the SCOM 2016 and the discovered device will not sync to provide meaningful data.

Importing/Installing the Management Pack into SCOM

The following instructions detail how to import/install the SBC Edge SCOM file into the System Center Operations Manager (SCOM). Use the following guidelines to identify which SBC file can be imported into which version of SCOM.

 

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1SCOM Compatibility Notes

SBC File

Import into....

SBC1K2K_SCOM.MP

SCOM 2007

SBCEdge_SCOM.MPB

SCOM 2012

Import/Install the management pack as follows:

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  1. Launch the System Center Operations Manager.
  2. Go to Access Administration.

  3. In the navigation tree, go to Management Packs > Installed Management Packs.

  4. Click Import Management Packs. 

     

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    1Import Management Pack

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  5. In the Select Management Packs window, click, +Add > Add from disk.

    Info

    For details on alternately selecting the file from the catalog, refer to the documentation accompanying the SCOM Operations Manager.

  6. From the Select Management Packs to Import window, select the applicable directory and downloaded SCOM file, and click Open.

  7. From the Select Management Packs window, select the appropriate downloaded file (in the example below, SBCEdge_SCOM is shown):

    • For SCOM 2007, select the SBC1K2K_SCOM.MP file

    • For SCOM 2012, select the 

    SBC1K2K

    • SBCEdge_SCOM.MPB

     file

 

Installing the Management Pack

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1Import Management Pack

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    • file

  2. Click Install.The Progress indication scrolls as the file installsIn the Select Management Packs window, click Install. 
    You will see the progress indicator scrolling as the file is installed.

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    1Install

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  3. When the installation process has finished, click Close.

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  1. Import Management Pack - Example Screen

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    Once the installation completes, click Cancel.

Verify the Installation

  1. Access Administration.

  2. In the navigation tree, go to Management Packs > Installed Management Packs

    Press F5 on your keyboard to refresh the list

    .

  3. Verify that the Sonus SCOM the SBCEdge_SCOM Management Pack appears in the list.

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    1Verify Installation

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Troubleshooting

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To troubleshoot issues, use a MIB browser tool to perform SNMP walks from the SCOM host computer. If the walks are working then there should not be a network connectivity issue and the issue can be narrowed down to SCOM configuration (e.g.: community) or an issue related to the MP import. If they are not working, then there would be a network issue, or a SBC target address configuration issue.

 

Note

The Sonus

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SBC Edge SCOM Pack works through SNMP. Refer to Working with SNMP and Alarms for details.

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