Include Page |
---|
| ALLDOC:Downloading Software from the Ribbon Support Portal |
---|
| ALLDOC:Downloading Software from the Ribbon Support Portal |
---|
|
...
Requesting the Software Bundle
To request the
software package from the Salesforce customer portal:
Open www.ribboncommunications.com.
Caption |
---|
0 | Figure |
---|
1 | Salesforce Customer Portal Home Page |
---|
|
Image Removed |
Click SERVICES > CUSTOMER SUPPORT LOGIN.
Caption |
---|
0 | Figure |
---|
1 | Customer SupportLogin |
---|
|
Image Removed |
Enter your Ribbon-provided credentials to log on to the portal.
Caption |
---|
|
Image Removed |
Click DOWNLOADS in the Ribbon Support Portal.
Caption |
---|
|
Image Removed |
...
Select SBC 5XX0 or 7XX0 from the Product drop-down list.
...
Caption |
---|
0 | Figure |
---|
1 | Software Download Menu |
---|
|
Image Removed |
Click Request Download on the appropriate SBC5x7x_5.x software bundle. This will open the Software Download Form.
Caption |
---|
0 | Figure |
---|
1 | Requesting Download |
---|
|
Image Removed |
...
Enter your address details and click Submit to accept the End-User License Agreement.
Caption |
---|
0 | Figure |
---|
1 | Software Download Form |
---|
|
Image Removed2-26 8:12:3 |
...
Review the Software Request Detail window. You will be notified by email when your bundle is ready to be downloaded.
Caption |
---|
0 | Figure |
---|
1 | Download Request Submitted State |
---|
|
Image Removed |
Acquiring the Software Bundle
Customer Support will email you when the bundle is ready to be downloaded. Click on the link in the email and then follow these steps:
Open www.ribboncommunications.com.
Caption |
---|
0 | Figure |
---|
1 | Salesforce Customer Portal Home Page |
---|
|
Image Removed |
Click SERVICES > CUSTOMER SUPPORT LOGIN.
Caption |
---|
0 | Figure |
---|
1 | Customer SupportLogin |
---|
|
Image Removed |
Enter your Ribbon-provided credentials to log on to the portal.
Caption |
---|
|
Image Removed |
...
Click DOWNLOADS in the Ribbon Support Portal.
Caption |
---|
|
Image Removed |
...
Caption |
---|
0 | Figure |
---|
1 | Download Requests |
---|
|
Image Removed |
...
Caption |
---|
0 | Figure |
---|
1 | Software Download Available State |
---|
|
Image Removed |
...
Caption |
---|
|
Image Removed |
...