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In this section...
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SBC Edge now supports a new deployment with CCE 2.1.0 in release 7.0.1. Before this release, if your CCE auto-updates to CCE 2.1.0:
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For details on troubleshooting, see Troubleshooting Cloud Connector 6.1.2. |
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In this best practice the router/firewall is configured with the following rules:
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Update the SBC Edge firmware to the latest release version.
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Sonus recommends starting with a clean and empty configuration.
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Step | Action |
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1 | Login to the WebUI of the SBC Edge. |
2 | Click the Task tab, and then click Operational Status. |
3 | Verify that:
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4 | Change the ASM Admin password:
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Step | Action |
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1 | Login to the WebUI of the SBC Edge. |
2 | Navigate to Tasks > Office 365 Cloud Connector Edition and click the CCE Public Certificate tab. |
3 | On SBC-1, click the Action drop-down list and select the appropriate option:
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4 | On SBC-2, click the Action drop-down list and select the appropriate option:
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45 | After receiving the activity status as successfully completed, click on Configure CCE tab. |
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Perform these steps on both
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If you configure TLS and downgrade the system to a release prior to Release 7.0, the Exchange CA Certificate for TLS will be unavailable; you must re-deploy or upgrade to Release 7.0. Along with TLS configuration on the CCE, the TLS capability requires a loaded Root CA certificate and a signed certificate on the SBC. |
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1 | Login to the WebUI of the SBC Edge. | ||||||||||||||
2 | Navigate to Tasks > Office 365 Cloud Connector Edition> Setup. | ||||||||||||||
3 | Click the Configure CCE tab. | ||||||||||||||
4 | Configure all necessary information and then click OK.
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5 | After receiving the activity status as successfully completed, click the Prepare CCE tab to continue. |
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You must verify (and possibly correct) the CCE Configuration INI File after configuring the CCE.
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When deploying a High Availability (HA) systems, it is important to have Management IP Prefix unique on each HA system. For instance, if your HA Master CCE system has 192.168.213.x as the Management IP Prefix, you need to be sure to configure this attribute differently on HA Slave system. While doing this, also make sure that subnet that you are defining in this field does not conflict in your IP infrastructure. |
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Perform these steps on both
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Follow these steps to verify and correct values in the CCE Configuration INI File.
Step | Action |
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1 | Login to the WebUI of the SBC Edge. |
2 | Click the Configure CCE tab and then click Click to re-configure CCE application. |
3 | Click OK on the popup dialog box. |
4 | Click the Raw (INI) Config drop-down list, and select an option:
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5 | Verify/correct the values in the CCE Configuration INI File and then click OK. |
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Perform these steps on both
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Step | Action |
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1 | Login to the WebUI of both SBC Edge systems. |
2 | Navigate to Tasks > Office 365 Cloud Connector Edition> Setup. |
3 | Click the Prepare CCE tab. |
4 | Click the Prepare CCE button. Enter the requested password. A confirmation will request you to enter the password again. The same password should be used on all Appliances in the site. Click OK as shown below. |
5 | To complete the deployment, continue with Activating the CCE. |
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Note: Enterthe ASM's IP address in the HA Master IP Address field. The Slave uses the same root certification as the Master, and this location contains the shared folder that contains the Root CA of the Master. | ||||||||||||||||
5 | To increase Fast Failover (which shortens the time where certain ported numbers have a long delay from ITSP PSTN provider) configure Trunk Information: Refer Support. Indicates whether Gateways support Refer for a Call Transfer scenario. Valid entries: Enable (the Gateway(s) supports Refer which can handle call transfer) or Disable (the Gateway does not support Refer and the Mediation Server handles call transfer). Fast Failover Timer. Determines whether outbound calls that are not answered by the gateway within ten seconds will be routed to the next available trunk; if there are no additional trunks, the call will automatically be dropped. Valid entries: Enable or Disable. Forward Call History. Indicates whether call history information is forwarded through the trunk. Valid entries: Enable or Disable. Forward PAI. Indicates whether the P-Asserted-Identity (PAI) header will be forwarded along with the call. Valid entries: Enable or Disable. | |||||||||||||||
6 | After receiving the activity status as successfully completed, click the Prepare CCE tab to continue. |
Warning |
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You must verify (and possibly correct) the CCE Configuration INI File after configuring the CCE.
Info |
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When deploying a High Availability (HA) systems, it is important to have Management IP Prefix unique on each HA system. For instance, if your HA Master CCE system has 192.168.213.x as the Management IP Prefix, you need to be sure to configure this attribute differently on HA Slave system. While doing this, also make sure that subnet that you are defining in this field does not conflict in your IP infrastructure. |
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Perform these steps on both
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Each CCE requires four VMs; each Microsoft Product Key activates two VMs. |
Follow these steps to verify and correct values in the CCE Configuration INI File.
Step | Action | |
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1 | Login to the WebUI of each the SBC Edge. | |
2 | Navigate to Tasks > Office 365 Cloud Connector Edition> SetupClick the Configure CCE tab and then click Click to re-configure CCE application. | |
3 | Click the Cutomize CCE VMs tab OK on the popup dialog box. | |
4 | In Domain Controller and Central Management Store VM > Windows Product Key 1, enter the first Microsoft Product Key. To identify the Product Key, see Identify Microsoft Product Key. | Click the Raw (INI) Config drop-down list, and select an option:
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5 | Verify/correct the values in the CCE Configuration INI File and then click OK. |
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Perform these steps on both
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Step | Action | |||
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1 | Login to the WebUI of both SBC Edge systems. | |||
2 | Navigate to Tasks > Office 365 Cloud Connector Edition> Setup. | |||
3 | Click the Prepare CCE tab. | |||
4 | Click the Prepare CCE button. Enter the requested password. A confirmation will request you to enter the password again. The same password should be used on all Appliances in the site. Click OK as shown below. | |||
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5 | In Under Mediation Server and Edge Server VM > Windows Product Key 2, enter the second Microsoft Product Key.To identify the Product Key, see Identify Microsoft Product Key. | |||
6 | From the Proxy Usage drop down list, select Enabled (enables the Proxy Server on the DMZ facing the internal network) If you select Disable, the Proxy Server is disabled. | |||
7 | In the Proxy Server IP Address field, enter the server IP address for the Proxy Server in IPv4 format. This field is available only when Proxy Usage is set to Enabled. | |||
8 | In the Proxy Server Port field, enter the port number for the Proxy Server. Valid entry: 1 - 65535. This field is available only when Proxy Usage is set to Enabled. | |||
9 | Click Apply. | |||
10 | Access Tasks> Operational Status to verify Windows Activation. If activation fails, see Troubleshooting. | |||
To complete the deployment, continue with | installing Installing the | Appliance using Sonus Cloud Link Deployer | . |
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title | Identify Microsoft Product Key |
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title | Activation - Troubleshooting Tips |
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This step synchronizes the CCE and SBC CA Certificate, or Renews the CCE CA or CCE Certificate.
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This feature applies to SBCs running ASM with the Office 365 Cloud Connector Edition image. |
Note |
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If you configure TLS and downgrade the system to a release prior to Release 7.0, the Exchange CA Certificate for TLS will be unavailable; you must re-deploy or upgrade to Release 7.0. Along with TLS configuration on the CCE, the TLS capability requires a loaded Root CA certificate and a signed certificate on the SBC. |
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These instructions assume the SBC Edge already includes a valid Trusted CA (which issues the Sonus SBC Certificate). For more information, refer to Working with Certificates. You will not be able to complete Step 4: Synchronize CCE/SBC CA Certificate without a valid Trusted CA in SBC Edge. |
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For SBC-1: three options are available, when needed:
Note: The CCE CA and CCE Certificates are valid for two years.
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For SBC-2: three options are available, when needed:
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To complete the deployment, continue with installing the CCE Appliance using the Sonus Cloud Link Deployer.
This step stores the two Microsoft product keys, and customizes the CCE VM (which is not yet activated).
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Perform these steps on both
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Each CCE requires four VMs; each Microsoft Product Key activates two VMs. |
Step | Action |
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1 | Login to the WebUI of each SBC Edge. |
2 | Navigate to Tasks > Office 365 Cloud Connector Edition> Setup. |
3 | Click the Cutomize CCE VMs tab. |
4 | In Domain Controller and Central Management Store VM > Windows Product Key 1, enter the first Microsoft Product Key. To identify the Product Key, see Identify Microsoft Product Key. |
5 | In Under Mediation Server and Edge Server VM > Windows Product Key 2, enter the second Microsoft Product Key.To identify the Product Key, see Identify Microsoft Product Key. |
6 | From the Proxy Usage drop down list, select Enabled (enables the Proxy Server on the DMZ facing the internal network) If you select Disable, the Proxy Server is disabled. |
7 | In the Proxy Server IP Address field, enter the server IP address for the Proxy Server in IPv4 format. This field is available only when Proxy Usage is set to Enabled. |
8 | In the Proxy Server Port field, enter the port number for the Proxy Server. Valid entry: 1 - 65535. This field is available only when Proxy Usage is set to Enabled. |
9 | Click Apply. |
10 | Access Tasks> Operational Status to verify Windows Activation. |
11 | To complete the deployment, continue with installing the Installing the CCE Appliance using Sonus Cloud Link Deployer. |
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See Managing Cloud Connector Edition Private Certificates for the following setup options:
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1 | SBC 2 - CCE Private Certificate |
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title | CCE Deployment - Using a Proxy on the ASM Host |
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Follow these steps if you need to update the O365 tenant admin password or account.
Step | Action |
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1 | On the WebUI, run Preparing the CCE to specify a new Password. Select the existing password and enter the new password. Only the O365 should be modified for a running instance of CCE. |
Action | |
1 | On the WebUI, click Tasks and select the Prepare CCE tab (see Preparing the CCE). |
2 | Click Prepare CCE. |
3 | From the Password Setting drop down list, select Change Password. Keep the same passwords for the Edge Server, CCE Service and CA Backup File, but change the passwords for Tenant Account User and Tenant Account Password. |
42 | On Remote desktop, start the Sonus Cloud Link Deployer, and check Transfer Password from SBC to reset the credentials. |