S.No | Procedure | Observation | Result | Comment |
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Basic originated and terminated calls | | | | |
TELUS_TC1 | Call to following number from PBX: 647-837-0597 Toronto Local 403-532-8075 Calgary Local 1-877-353-9586 Toll Free North America When hearing the prompt, press 1234# to interrupt the prompt. Should hear "invalid access code" prompt to confirm the DTMF tone detection. Note that you may need to dial 1 as it could be a LD call. | | Pass | |
TELUS_TC2 | Call to the following test line - 9056352304. After the call is answered, you will hear a "confirmation tone" and you could disconnect the call. Note that you may need to dial 1 as it could be a LD call. | | Pass | |
Test with PSTN line | | | | |
Basic inbound/outbound call | | | | |
TELUS_TC3 | Call from PSTN phone to IP PBX phone 1. Confirm 2-way voice 2. Confirm the proper calling number is shown 3. Confirm the proper call display name is shown | | Pass | |
TELUS_TC4 | Call from IP PBX phone to PSTN phone 1. Confirm 2-way voice 2. Confirm the proper calling number is shown 3. Confirm the proper call display name is shown | | Pass | |
Basic inbound/outbound call with privacy | | | | |
TELUS_TC5 | Call from PSTN phone to IP PBX phone, prefix the IP PBX phone number with *63 1. Confirm 2-way voice 2. Confirm the proper calling number is not shown 3. Confirm the proper call display name is not shown | | Pass | |
TELUS_TC6 | Call from IP PBX phone to PSTN phone, when dialling from the IP PBX phone, use the prefix if applicable to temporary suppress the call display 1. Confirm 2-way voice 2. Confirm the proper calling number is not shown 3. Confirm the proper call display name is not shown | | Pass | |
Hold and resume | | | | |
TELUS_TC7 | Call from PSTN to IP PBX - after the call setup the PBX phone puts the call on-hold or (MOH), waits 30 seconds, resumes. Confirm audio both way after resume. | | Pass | |
TELUS_TC8 | Call from IP PBX to PSTN - after the call setup, use PSTN phone to put the call on-hold, wait 30 seconds, resume. Confirm audio both way after resume. | | Pass | |
Call Transfer (Blind transfer) | | | | |
TELUS_TC9 | IP PBX phone 1 calls IP PBX phone 2 IP PBX phone 2 performs a blind transfer to PSTN phone Confirm audio both way after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC10 | PSTN phone calls IP PBX phone 1 IP PBX phone 1 performs a blind transfer to IP PBX phone 2 Confirm audio both way after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC11 | PSTN phone calls IP PBX phone 1 IP PBX phone 1 performs a blind transfer to another PSTN Confirm both way audio. Repeat the same test using SIP REFER | | Pass | |
TELUS_TC12 | PSTN phone calls IP PBX phone 1 IP PBX phone 1 performs a blind transfer to Telus mobile client Confirm both way audios Repeat the same test using SIP REFER | | Pass | |
Call Transfer (Consult transfer) | | | | |
TELUS_TC13 | IP PBX phone 1 calls IP PBX phone 2 IP PBX phone 2 performs a consult transfer to PSTN phone Confirm audio both way after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC14 | PSTN phone calls IP PBX phone 1 IP PBX phone 1 performs a consult transfer to IP PBX phone 2 Confirm audio both way after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC15 | PSTN phone calls IP PBX phone 1 IP PBX phone 1 performs a consult transfer to another PSTN Confirm both way audio. Repeat the same test using SIP REFER | | Pass | |
TELUS_TC16 | PSTN phone calls IP PBX phone 1 IP PBX phone 1 performs a consult transfer to Telus mobile client Confirm both way audios Repeat the same test using SIP REFER | | Pass | |
Call Forwarding Unconditional | | | | |
TELUS_TC17 | Configure IP PBX phone 1 to CFU to PSTN phone IP PBX phone 2 calls phone 1 and should CFU to PSTN phone 1. Confirm 2-way voice 2. Confirm phone 1 number and display at PSTN phone | | | |
TELUS_TC18 | Configure IP PBX phone 1 to CFU to PSTN phone IP PBX phone 2 calls phone 1 and should CFU to PSTN phone 1. Confirm 2-way voice 2. Confirm phone 1 number and display at PSTN phone | | | |
TELUS_TC19 | Configure IP PBX phone 1 to CFU to telus mobile client PSTN phone calls phone 1 to trigger the call forwarding 1. Confirm audio prompt 2, confirm the phone 1 number and display Mobile client | | | |
Call Forwarding Busy | | | | |
TELUS_TC20 | Configure IP PBX phone 1 to CFB to PSTN phone IP PBX phone 2 calls phone 1 and should CFB toPSTN phone 1. Confirm 2-way voice 2. Confirm phone 1 number and display at PSTN phone | | Pass | |
TELUS_TC21 | Configure IP PBX phone 1 to CFB to PSTN phone from PSTN calls phone 1 and should CFB to PSTN phone 1. Confirm 2-way voice 2. Confirm phone 1 number and display at PSTN phone | | Pass | |
TELUS_TC22 | Configure IP PBX phone 1 to CFU to Telus Mobile client PSTN phone calls phone 1 to trigger the call forwarding 1. Confirm audio prompt 2. Press 1234# to interrupt the prompt | | Pass | |
Call Forwarding Don’t Answer | | | | |
TELUS_TC23 | Configure IP PBX phone 1 to CFDA to PSTN phone IP PBX phone 2 calls phone 1 and should CFDA toPSTN phone 1. Confirm 2-way voice 2. Confirm phone 1 number and display at PSTN phone | | Pass | |
TELUS_TC24 | Configure IP PBX phone 1 to CFDA to PSTN phone from PSTN calls phone 1 and should CFDA to PSTN phone 1. Confirm 2-way voice 2. Confirm phone 1 number and display at PSTN phone | | Pass | |
TELUS_TC25 | Configure IP PBX phone 1 to CFU to Telus Mobile client PSTN phone calls phone 1 to trigger the call forwarding 1. Confirm audio prompt 2. confirm phone 1 number and display on mobile client | | Pass | |
Voicemail | | | | |
TELUS_TC26 | IP PBX phone 1 calls PSTN phone, Don't answer the call in the PSTN phone; after 4 ring, voicemail kick in Record a message Follow the prompt to play back the message Follow the prompt to cancel the recording then hang up. | | Pass | |
Conference call | | | | |
TELUS_TC27 | PSTN phone calls IP PBX phone 1 IP PBX phone 1 performs a conference call with IP PBX phone 2 Confirm audio among the parties | | Pass | |
TELUS_TC28 | PSTN phone calls IP PBX phone 1 IP PBX phone 1 performs a conference call with PSTN Confirm audio with PSTN phone and IP PBX phone | | Pass | |
Long calls - minimum recommendation | | | | |
TELUS_TC29 | long duration call: 2 hours - to PSTN phone | | Pass | |
TELUS_TC30 | long duration call on hold: Call to PSTN, PBX places call on hold for 20 min, resume call, verify 2 way audio | | Pass | |
TELUS_TC31 | IP PBX phone 1 calls PSTN phone IP PBX phone 1 performs a conference call to Telus Mobile client Confirm audio with PSTN phone and IP PBX phone | | Pass | |
FAX | | | | |
TELUS_TC32 | Repeat the test by setup the call with both G.711 and G.729. Outbound (from IP PBX to PSTN) T.38 testing , set up the call with G711, PBX re-invite with T38. verified the fax passed with T.38. | | Pass | |
TELUS_TC33 | Setup the call with G.711 as preferred codec . Outbound (from IP PBX to PSTN) FAX G.711 pass-through testing,test G711 fax pass through. | | Pass | |
TELUS_TC34 | Inbound (from PSTN to IP PBX) T.38 testing | | Pass | |
TELUS_TC35 | Inbound (from PSTN to IP PBX) FAX G.711 pass-through testing | | Pass | |
Test with TELUS VoIP Account | | | | |
Basic inbound/outbound call | | | | |
TELUS_TC36 | Repeat the test by both G.711 and G.729. Call from TELUS VoIP client to IP PBX phone, 1. Confirm 2-way voice 2. Confirm the proper calling number is shown 3. Confirm the proper call display name is shown | | Pass | |
TELUS_TC37 | Repeat the test by setup the call with both G.711 and G.729. Call from IP PBX phone to TELUS VoIP client, 1. Confirm 2-way voice 2. Confirm the proper calling number is shown 3. Confirm the proper call display name is shown | | Pass | |
Basic inbound/outbound call with privacy | | | | |
TELUS_TC38 | Call from TELUS VoIP client to IP PBX phone with privacy 1. CConfirm 2-way voice 2. Confirm the proper calling number is not shown 3. Confirm the proper call display name is not shown | | Pass | |
TELUS_TC39 | Call from IP PBX phone to TELUS VoIP client, when dialling from the IP PBX phone, use the prefix if applicable to temporary suppress the call display 1. Confirm 2-way voice 2. Confirm the proper calling number is not shown 3. Confirm the proper call display name is not shown | | Pass | |
Hold and resume | | | | |
TELUS_TC40 | Call from TELUS VoIP to IP PBX - after the call setup the PBX phone puts the call on-hold or (MOH), waits 30 seconds, resumes. Confirm audio both way after resume. | | Pass | |
TELUS_TC41 | Call from IP PBX to TELUS VoIP - after the call setup, use TELUS VoIP to put the call on-hold or (MOH), waits 30 seconds, resumes. Confirm 2-way voice after resume. | | Pass | |
Call Transfer (Blind transfer) | | | | |
TELUS_TC42 | IP PBX phone 1 calls IP PBX phone 2 IP PBX phone 2 performs a blind transfer to TELUS VoIP client Confirm 2-way voice after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC43 | TELUS VoIP client calls IP PBX phone 1 IP PBX phone 1 performs a blind transfer to PSTN Confirm 2-way voice after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC44 | TELUS VoIP client calls IP PBX phone 1 IP PBX phone 1 performs a blind transfer to Telus mobile client Repeat the same test using SIP REFER | | Pass | |
Call Transfer (Consult transfer) | | | | |
TELUS_TC45 | IP PBX phone 1 calls IP PBX phone 2 IP PBX phone 2 performs a consult transfer to TELUS VoIP client Confirm 2-way voice after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC46 | TELUS VoIP client calls IP PBX phone 1 IP PBX phone 1 performs a consult transfer to PSTN Confirm 2-way voice after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC47 | TELUS VoIP client calls IP PBX phone 1 IP PBX phone 1 performs a consult transfer to Telus mobile client Repeat the same test using SIP REFER | | Pass | |
Call Forwarding Unconditional | | | | |
TELUS_TC48 | Configure IP PBX phone 1 to CFU to TELUS VoIP client IP PBX phone 2 calls phone 1 and should CFU toTELUS VoIP client 1. Confirm 2-way voice 2. Confirm phone 1 number and display at TELUS VoIP client | | Pass | |
TELUS_TC49 | Configure IP PBX phone 1 to CFU to 1-877-353-9586 TELUS VoIP client calls phone 1 to trigger the call forwarding 1. Confirm 2-way voice 2. Press 1234# to interrupt the prompt | | Pass | |
TELUS_TC50 | TELUS VoIP client calls IP PBX phone 1 IP PBX phone 1 performs a CFU to Telus mobile client Repeat the same test using SIP REFER | | Pass | |
Voicemail | | | | |
TELUS_TC51 | Repeat for both G.711 and G.729. IP PBX phone 1 calls TELUS VoIP client, Don't answer the call in the TELUS VoIP client; after 4 ring, voicemail kick in Record a message Follow the prompt to play back the message Follow the prompt to cancel the recording then hang up | | Pass | |
Conference call | | | | |
TELUS_TC52 | TELUS VoIP client calls IP PBX phone 1 IP PBX phone 1 performs a conference call with IP PBX phone 2 Confirm audio among the parties | | Pass | |
TELUS_TC53 | IP PBX phone 1 calls TELUS VoIP client BVOIP performs a conference call to Telus mobile Client Confirm audio with VoIP client and IP PBX phone | | Pass | |
Test with TELUS mobile | | | | |
Basic inbound/outbound call | | | | |
TELUS_TC54 | Call from TELUS mobile client to IP PBX phone 1. Confirm 2-way voice 2. Confirm the proper calling number is shown 3. Confirm the proper call display name is shown | | Pass | |
TELUS_TC55 | Repeat the test by setup the call with both G.711 and G.729. Call from IP PBX phone to TELUS mobile client 1. Confirm 2-way voice 2. Confirm the proper calling number is shown 3. Confirm the proper call display name is shown | | Pass | |
Basic inbound/outbound call with privacy | | | | |
TELUS_TC56 | Call from TELUS mobile client to IP PBX phone with privacy enabled. 1. Confirm 2-way voice 2. Confirm the proper calling number is not shown 3. Confirm the proper call display name is not shown | | Pass | |
TELUS_TC57 | Call from IP PBX phone to TELUS mobile client, when dialling from the IP PBX phone, use the prefix if applicable to temporary suppress the call display 1. Confirm 2-way voice 2. Confirm the proper calling number is not shown 3. Confirm the proper call display name is not shown | | Pass | |
Hold and resume | | | | |
TELUS_TC58 | Call from TELUS mobile to IP PBX - after the call setup the PBX phone puts the call on-hold or (MOH), waits 30 seconds, resumes. Confirm audio both way after resume. | | Pass | |
TELUS_TC59 | Call from IP PBX to TELUS mobile - after the call setup, use TELUS mobile to put the call on-hold or (MOH), waits 30 seconds, resumes. Confirm 2-way voice after resume. | | Pass | |
Call Transfer (Blind transfer) | | | | |
TELUS_TC60 | IP PBX phone 1 calls IP PBX phone 2 IP PBX phone 2 performs a blind transfer to telus mobile client Confirm 2-way voice after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC61 | TELUS mobile client calls IP PBX phone 1 IP PBX phone 1 performs a blind transfer to IP PBX phone 2 Confirm 2-way voice after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC62 | TELUS mobile client calls IP PBX phone 1 IP PBX phone 1 performs a blind transfer to 1-877-353-9586 Confirm the prompt and interrupt the prompt with 1234# Repeat the same test using SIP REFER | | Pass | |
TELUS_TC63 | TELUS mobile client calls IP PBX phone 1 IP PBX phone 1 performs a blind transfer to 1-877-353-9586 Confirm the prompt and interrupt the prompt with 1234# Repeat the same test using SIP REFER | | Pass | |
Call Transfer (Consult transfer) | | | | |
TELUS_TC64 | IP PBX phone 1 calls IP PBX phone 2 IP PBX phone 2 performs a consult transfer to Telus mobile client Confirm 2-way voice after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC65 | TELUS mobile client calls IP PBX phone 1 IP PBX phone 1 performs a consult transfer to IP PBX phone 2 Confirm 2-way voice after the transfer Repeat the same test using SIP REFER | | Pass | |
TELUS_TC66 | TELUS mobile client calls IP PBX phone 1 IP PBX phone 1 performs a consult transfer to 1-877-353-9586 Confirm the prompt and interrupt the prompt with 1234# Repeat the same test using SIP REFER | | Pass | |
TELUS_TC67 | TELUS mobile client calls IP PBX phone 1 IP PBX phone 1 performs a blind transfer to another Telus Mobile client Confirm 2-way voice after the transfer Repeat the same test using SIP REFER | | Pass | |
Call Forwarding Don’t Answer | | | | |
TELUS_TC68 | Configure a Mobile Phone to Forward calls to a PSTN when Dont Answer. Test both G711 and G729 Mobile Phone to CFNA to TELUS PSTN Number IP PBX phone 1 calls Mobile Phone and should CFNA toTELUS PSTN Number 1. Confirm 2-way voice 2. Confirm phone 1 number and display at PSTN number | | Pass | |
Call Forwarding Unconditional | | | | |
TELUS_TC69 | Configure IP PBX phone 1 to CFU to TELUS mobile client IP PBX phone 2 calls phone 1 and should CFU toTELUS mobile client 1. Confirm 2-way voice 2. Confirm phone 1 number and display at TELUS mobile client | | Pass | |
TELUS_TC70 | Configure IP PBX phone 1 to CFU to 1-877-353-9586 TELUS mobile client calls phone 1 to trigger the call forwarding 1. Confirm audio prompt 2. Press 1234# to interrupt the prompt | | Pass | |
Voicemail | | | | |
TELUS_TC71-1 | Repeat the test by setup the call with G.711 and G.729.Test with both Mpathix and Movius VM platforms. IP PBX phone 1 calls TELUS mobile client Don't answer the call in the TELUS mobile client; after 4 ring, voicemail kick in Record a message Follow the prompt to play back the message Follow the prompt to cancel the recording then hang up | | Pass | |
TELUS_TC71-2 | From UMTS call PBX phone, CFB to VM or CFDA to PBX VM Record a message Follow the prompt to play back the message Follow the prompt to cancel the recording then hang up | | Pass | |
Conference call | | | | |
TELUS_TC72 | TELUS mobile client calls IP PBX phone 1 IP PBX phone 1 performs a conference call with IP PBX phone 2 Confirm audio among the parties | | Pass | |
TELUS_TC73 | TELUS mobile client calls IP PBX phone 1 IP PBX phone 1 performs a conference call with Telus VOIP Confirm audio with mobile client and IP PBX phone | | Pass | |
TELUS_TC74 | IP PBX phone 1 calls TELUS mobile client client a conference call to Telus VOIP Confirm audio with mobile client and IP PBX phone | | Pass | |
DTMF | | | | |
TELUS_TC75 | From PBX dial 4036929600 ( conference bridge) When hearing the prompt, enter valid Telus conference code. Follow prompts and verify connected to conference bridge. Verify that pressed keys are recognized and successfully accessed conference bridge. Verify by calling to conference bridge from PSTN. Test Inband DTMF by programming PBX end point | | Pass | |
TELUS_TC76 | From PBX dial 1-877-353-9586 When hearing the prompt, enter valid Telus conference code. Follow prompts and verify connected to conference bridge. Verify that pressed keys are recognized and successfully accessed conference bridge. Verify by calling to conference bridge from PSTN. Test RFC2833 by programming PBX endpoint | | Pass | |
Automatic CLID Blocking | | | | |
TELUS_TC77 | Automatic Blocking Feature to be setup for the SIP PBX in the switch. Call from SIP PBX to a Bell Land Line Number. 1. Confirm 2-way voice 2. Confirm the proper calling number (IPTR2 DID or Alternate Number from SIP PBX) is not shown 3. Confirm that SIP PBX is not sending out Name in the call. | | Not Applicable | |