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Configuration Roadmap

Direct Routing for Carrier

If you plan to use the SBC to connect more than one Teams Tenant to Direct Routing, use this guide:

Direct Routing for Enterprise

Migration from another Microsoft UC product

If the SBC is already used by a Microsoft CCE solution, follow this guide: Connect SBC Edge to Microsoft Teams Direct Routing for Enterprises with Cloud PBX.

If the SBC is already used by a Microsoft Skype for Business solution, follow this guide: Connect SBC Edge to Microsoft Teams Direct Routing for Enterprises with Skype for Business On-Premises.


New Deployment

  1. If you are creating a new SBC on premises, use this guide: Connect SBC Edge to Microsoft Teams Direct Routing

  2. If you are creating a new SBC on Cloud, use one of the following guides:

Adding Functionality to a Direct Routing deployment

Use the guides listed in this section to add a new functionality to an existing deployment.

  1. If you want to route calls using Azure Active Directory, use the guide:

  2. If you want to enable Media bypass on an existing deployment, follow this guide:

  3. If you want to add a Survivable Branch capability, follow this link:

  4. If you want to offer Survivable capability using Yealink phone, follow this guide:

  5. If you need to add Dynamic E911, follow this guide:

Troubleshooting Issues

For troubleshooting help, follow this link: