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Use the Reason window to specify which call termination reason codes are included in a specified crankback profile. A crankback profile consists of a list of call release codes that the SBC uses to determine whether to reroute (or "crankback") a call if the call does not connect successfully to the initial destination. If egress signaling returns a release code that is in the reason code list in the crankback profile, the SBC attempts to reroute the call. If a release code is not in the list, the SBC returns the release code to ingress signaling rather than attempting to reroute the call. Refer to Call Routing - Crankback Profile for more information. To View the Reason ListOn the SBC main screen, go to Configuration > Profile Management > Category: Call Routing Profiles > Crankback Profile > Reason or In Crankback Profile, select a profile to view its currently configured reason list. For a new profile, the list is empty. |
To Add a ReasonTo add a reason code to a crankback profile:
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To Edit a Reason CodeTo edit a reason code in the list to change its Use Location Value setting:
To Delete a Reason CodeTo delete a reason code from a crankback profile:
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