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AUTH1UserResourceIdentifier{userKey=8a00a0c87ad8c4ce017add1308da00028a00a0c87befb553017c1aa323650024, userName='null'}
JIRAIDAUTHCHOR-863210133
REV5UserResourceIdentifier{userKey=8a00a0c85bb25531015bc4122a4f00038a00a0c87befb553017c1aa323650024, userName='null'}
REV6UserResourceIdentifier{userKey=8a00a0c85bb25531015bc4122a4f00038a00a02355cd1c2f0155cd26cb8305e9, userName='null'}
REV3UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26ce8a0be88a00a0c86a61778d016a7d0876df0017, userName='null'}
REV1UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26cc5007d78a00a02355cd1c2f0155cd26ca2f03d1, userName='null'}

Overview

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Info

When troubleshooting Authentication or Authorization issues, you must apply the Authentication log profile. See Managing Subsystems Logging and Log Profiles for details.


Info

The Active and the Standby instances send logs to the configured syslog servers individually.


A fully running

Spacevars
0product
 system can generate a large amount of logging information. For this reason, the
Spacevars
0product
 logging service allows you to customize the types of logging messages (and level of detail) you wish to be recorded by Managing Subsystems Logging and Log Profiles.

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  1. In the WebUI, click the Diagnostics tab.
  2. In the Logs page, click the Logs >  Web Error Logs.

  3. View the lighttpd.error.log file. 

    Tip

    If  Easy Configuration encounters an error condition, the system will roll back the changes made up to that point. To help with troubleshooting, you can view where the roll back began in the lighttpd.error.log file.


    Info
    titleLogging for Easy Configuration
    For details on Easy Configuration, refer to Working with SBC Easy Configuration.

Log Capture on SBC CNe Edge

To capture the logs of SBC CNe Edge, use the tool ‘sysdump.yaml’. This tool captures all the logs required for debugging from pods, containers, PVCs, and nodes. The captured logs are available as a single tar ball on RAF container. The sysdump tar ball (for example, sysdump_2021-08-29-065319.tar.gz) is created in /opt/ribbon/raf/logs directory. Run the following commands on RAF container to capture the logs:

Code Block
cd /iac_main/iac/infrastructure-automation/azure/swelite_aks/sysdump/playbooks
Code Block
ansible-playbook sysdump.yaml -i ../../staging/playbooks/inventory/hosts.yaml

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0Figure
1The sysdump Tool Output

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titleNote

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