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Step 3: Configure SBC Edge for ACS Direct Routing
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Only outbound calls from the ACS client to the SBC are currently supported.
Obtain Certificate
Public Certificate
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- Access the WebUI.
- Access Settings > Security > SBC Certificates.
Click Generate SBC Edge CSR.
Enter data in the required fields.
Click OK. After the Certificate Signing request finishes generating, copy the result to the clipboard.
Figure : Generate Certificate Signing Request
Use the generated CSR text from the clipboard to obtain the certificate.
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- Obtain Trusted Root and Intermediary signing certificates from your certification authority.
- Access the WebUI.
- To install Trusted Root Certificates, click Settings > Security > SBC Certificates > Trusted Root Certificates.
- Click Import and select the trusted root certificates.
- To install the SBC certificate, open Settings > Security > SBC Certificates > SBC Primary Certificate.
Validate the certificate is installed correctly.
Figure : Validate Certificate
- Click Import and select X.509 Signed Certificate.
Validate the certificate is installed correctly.
Figure : Validate Certificate
- To install the Baltimore CyberTrust Root Certificate, click Settings > Security > SBC Certificates > Trusted Root Certificates.
Click Import and select Baltimore CyberTrust Root Certificate.
Validate the certificate is installed correctly.
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Once SBC is paired successfully with ACS direct routing, you can begin making calls from the ACS client.Currently, only outbound calls are supported.
For troubleshooting steps, refer to Best Practice - Troubleshoot Issues with Microsoft Teams Direct Routing.
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