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Step 3: Configure SBC Edge for ACS Direct Routing

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Only outbound calls from the ACS client to the SBC are currently supported.

Obtain Certificate

Public Certificate

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1. Access the WebUI.
2. Access Settings > Security > SBC Certificates.

3. Click Generate SBC Edge CSR.

4. Enter data in the required fields.

5. Click OK. After the Certificate Signing request finishes generating, copy the result to the clipboard.

   Figure : Generate Certificate Signing Request

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6. Use the generated CSR text from the clipboard to obtain the certificate.

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1. Obtain Trusted Root and Intermediary signing certificates from your certification authority.
2. Access the WebUI.
3. To install Trusted Root Certificates, click Settings > Security > SBC Certificates > Trusted Root Certificates.
4. Click Import and select the trusted root certificates.
5. To install the SBC certificate, open Settings > Security > SBC Certificates > SBC Primary Certificate.

6. Validate the certificate is installed correctly.

   Figure : Validate Certificate

   

   
   

7. Click Import  and select X.509 Signed Certificate.

8. Validate the certificate is installed correctly.

   Figure : Validate Certificate

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9. To install the Baltimore CyberTrust Root Certificate, click Settings > Security > SBC Certificates > Trusted Root Certificates.

10. Click Import and select Baltimore CyberTrust Root Certificate.

11. Validate the certificate is installed correctly.

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Once SBC is paired successfully with ACS direct routing, you can begin making calls from the ACS client.Currently, only outbound calls are supported. 

For troubleshooting steps, refer to Best Practice - Troubleshoot Issues with Microsoft Teams Direct Routing.

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