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Overview
The SBC Edge is certified to offer Microsoft Teams Direct Routing services; the SBC Edge can be used to connect any Teams client to:
- A PSTN trunk, whether based on TDM (e.g. PRI, BRI, etc.), CAS, or SIP
- 3rd-party, non-Teams-certified SIP/TDM based PBXs, analog devices, and SIP clients
These instructions detail how to configure the SBC Edge (SBC 1000/2000) to connect Microsoft Teams Direct Routing services deployed in an Enterprise network (On Premises) to an analog device via FXS port. The network diagram below displays the connection topology for Microsoft Teams Direct Routing deployed in an Enterprise network.
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Step 1: Install SBC Edge
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These instructions assume the SBC Edge product (SBC 1000/2000) is installed and running. If the product is not installed, refer to the links below.
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Step 2: Review Prerequisites for Microsoft Teams Direct Routing
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Step 3: Configure SBC Edge for Microsoft Teams Direct Routing to Support Analog Devices
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Step 4: Configure SBC Edge when Microsoft Teams is in Media Bypass Mode and Non-Media Bypass Mode
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Non-Media Bypass vs. Media Bypass Deployment Non-Media Bypass Non-Media Bypass is Microsoft Teams Direct Routing related deployment where all media flows between Teams clients in the enterprise and the SBC transit the Teams Phone System based in the Azure cloud.
Media Bypass Media Bypass is a Microsoft Teams Direct Routing deployment where all media flows between Teams clients in the enterprise connect directly to the SBC without transiting the Teams Phone System. |
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Step 5: Confirm SBC Edge Links to Microsoft Teams
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For troubleshooting steps, refer to Best Practice - Troubleshoot Issues with Microsoft Teams Direct Routing. |
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Step 6: Place a Test Call
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Place a test call as follows:
The test call is now complete. For troubleshooting steps, refer to Best Practice - Troubleshoot Issues with Microsoft Teams Direct Routing. |
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