| Include Page |
|---|
| ALLDOC:Downloading Software from the Ribbon Support Portal |
|---|
| ALLDOC:Downloading Software from the Ribbon Support Portal |
|---|
|
Perform the following procedures to download the software package from the SalesForce customer portal.
...
| Hide If |
|---|
|
| iFrame |
|---|
| marginwidth | 0 |
|---|
| scrolling | no |
|---|
| src | https://sonusnetworks.secure.force.com/customers/ |
|---|
| width | 100% |
|---|
| frameborder | 0 |
|---|
| marginheight | 0 |
|---|
| height | 250 |
|---|
| |
|
| Hide If |
|---|
|
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Salesforce Login Page |
|---|
|  Image Removed
|
|
Click SOFTWARE DOWNLOADS tab from the Sonus Global Support Portal.
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Sonus Global Support Portal Home Page |
|---|
|
| Image Removed |
The Software Downloads screen displays. By default, the Select Software tab displays.
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Software Downloads Page |
|---|
|
Image Removed |
| Note |
|---|
The software bundles are listed with the product names and software versions. |
Select the Product as SBC 5XX0/SBC 7XX0 and Operating System as Linux. The SBC5x7x_4.2 software bundle is listed as shown below.
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Selecting the Product Name |
|---|
|
Image Removed |
Click Request Download. The Software Download Form displays as shown below.
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Software Download Form |
|---|
|
Image Removed |
Enter the Address details. Read and accept the license agreement as shown below.
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Entering Address Details |
|---|
|
Image Removed |
...
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Software Request Detail |
|---|
|
Image Removed |
Click SOFTWARE DOWNLOADS tab. The Software Downloads home screen displays.
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Software Downloads Home Page |
|---|
|
Image Removed |
Click Download Requests tab. The Software Request ID SW-19219 and Software Bundle SBCSWe_4.2 shows the status in In Process state.
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Download Request Page |
|---|
|
Image Removed |
Verify whether the status has been changed to Download Available state. If yes, click the Software Request ID.
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Verifying the Download State |
|---|
|
Image Removed |
Click on the download links from Software Requests section to download the software.
| Caption |
|---|
| 0 | Figure |
|---|
| 1 | Downloading the Software |
|---|
|
Image Removed |
...