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Getting Started with Local Logs

The Diagnostics tab displays a listing of log files stored locally on the Sonus SBC 2000 file system. Sonus SBC 2000 system

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SBC 2000, SBC 1000 v2 equipped with eUSB, and SBC SWe Lite file systems.

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System logs can record every internal and external action the Sonus SBC 2000 system performssystems perform, including user visible actions (such as placing calls), as well as internal parsing and messaging operations. The actual level of logging detail is configurable by Setting the Local Log Level.

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Locally stored log files can be directly viewed from the Sonus SBC 2000

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Web interface. To do so, simply click the expand () icon next to the log file you wish to preview the log in place, or click the popup () icon to preview in a separate window.

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Aside from automatic log rotation, you can directly rotate the current webui.log from memory to disk from the Sonus SBC 2000

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SBC 2000, SBC 1000 v2 equipped with eUSB, and SBC SWe Lite Web interface. To do so, simply click the Rotate button located under the Actions column.

Please note Note that the system can store up to 6 local log files. When rotating the current log file, the 6th local log file on disk is deleted to make way for the newly rotated file.

Working with Local Logs

Note
Local logging is not supported on Sonus SBC 2000, SBC 1000 v2 equipped with eUSB, and SWe Lite models. Instead, please use Remote logging.

The Local logging facility maintains two differently named log files:

• webui.log: This file contains the current log messages being sent by the Sonus SBC 2000 System. The contents of this file are directly stored in-memory

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  SBC 2000, SBC 1000 v2 equipped with eUSB, and SBC SWe Lite Systems. Once the log is written to a file, it is no longer present in the memory; this is to reduce the I/O overhead on the overall Sonus SBC 2000 systemRibbon SBC 2000, SBC 1000 v2 equipped with eUSB, and SBC SWe Lite systems.This log file gets automatically rotated, see refer to Understanding Local Log Rotation Rules.
• nvwebui_<timestamp>.log: When the webui.log file is rotated manually (or automatically) its contents are copied from memory to the local Sonus SBC 1000/2000

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  SBC disk. The file is then named nvwebui_<timestamp>.log where <timestamp> represents the time when webui.log was rotated. The Sonus SBC 1000/2000 The

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  The system stores a maximum of 6 local log files on disk.

Excerpt
Access Local Logs as follows: In the WebUI, click the Diagnostics tab. In the Logs page, click the Logs > Local System Logs tab. Panel borderStyle none Caption 0 Figure 1 Local System Logs Image Modified

Working with Web Access and Web Error Logs

Note
Web Access and Web Error Logs are supported on Sonus all SBC Edge models (SBC 1000/2000 modelsand SBC SWe Lite).

The Sonus SBC 1000/2000

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SBC Edge system keeps exclusive tracking of the internal and external actions strictly having to do with the system's Web Server. The Web Server on Sonus the SBC 1000/2000 Edge is responsible for serving requests to and from the Web Interface and the Sonus SBC Edge REST API. These logs are typically used only when troubleshooting issues with Sonus the SBC 1000/2000 Edge that do not have to do with telephony traffic.

Similarly to the Local logging facility, the automatic log rotation rules applies, and user are able to Preview, Download, and Rotate those files.

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To access Local Logs:

1. In the WebUI, click the Diagnostics tab.

2. In the Logs page, click the Logs > Web Access Logs OR Web Error Logs.

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Caption 0 Figure 1 Web Access Logs Image Modified

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Caption 0 Figure 1 Web Error Logs Image Modified

Working with Security Logs

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Caption 0 Figure 1 Security Logs Image Modified

 

Working with System Vitals Logs

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1. Click the Diagnostics tab at the top of the WebUI.
2. In the left navigation pane, go to: Logs > System Vitals Logs.

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Caption 0 Figure 1 System Vitals Logs Image Modified

Generating System Vitals Logs

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1. In the System Vitals Logs table, click the Download link in the row for the log you wish to download.
2. Browse for the location in which to save the downloaded log.
3. Click Save.