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Calls to Exchange Subscriber Access (EUM SA)

This module processes calls to Exchange for voicemail retreivalretrieval. It verifies the call is to the Exchange SA number.

1. Add a EUM SA Transformation Table.

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   Transformation Table: Is the call to EUM SA?
   

   Add any combination of transformations that would be employed to call the Exchange Subscriber's Access number.

2. Create a Route Table for Exchange.

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   Route Table: EUM Routes
   

   Create a Call Route Entry to Exchange.

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   Call Route Entry to Exchange
   

4. Create an Action for Routing to EUM.

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   Action Configuration: Action, Route to EUM

5. Create an Entry in the Action Set.

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   Action Set Entry

AutoID Caller to EUM

This module attempts to change the calling number to the caller's UMbox number (so that the caller is not queried for a UMbox number). The module queries AD for the calling number.

1. Create a Transformation Table.

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   Create the Transformation Table entries:

   Caption
   0 Table 1 Add AutoID Caller to EUM

   SA
   Create the

   Transformation

   Table entries.

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   Transformation Table Entries to AutoID caller to EUM
   

   Settings

   Description

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   Store the calling number in UserValue5

   Type InputField Type Input Field Value Output Field Type Output Field Value Match Type Store the Calling Number in UserValue5 Calling Address/Number (.*) User Value 5 \1 Mandatory

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   Check UserValue5 against AD mobile attribute Calling Address/Number ==msRTCSIP-Line

   attribute

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   Check UserValue5 against AD mobile attribute

   == User Value 5 =msRTCSIP-Line= Optional

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   Check UserValue5 against AD telephoneNumber attribute

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   Calling Address/Number ==mobile== user Value 5 =msRTCSIP-Line= Optional Trim the number in UserValue5 to the number of digits in the

   dialplan

   dial plan (default 4)

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   Calling Address/Number ==telephoneNumber== user Value 5 =msRTCSIP-Line= Optional   User Value 5 \+.*(\d{4}) Calling Address/Number \1 Optional Copy the Exchange SA number in UserValue1 to the Calling Number IE User Value 1 (.*) Called Address/Number \1 Mandatory

   Note
   If you change the value of an IE in a successful Transformation Table, that value will persist for remainder of the Action Set. Unlike a Call Route, the initial values of the IEs will not be restored when the next Action Set Entry is processed.

3. Create Action Set Entry

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   Action Set Entry: EUM AutoID Caller to Exchange

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1. .

   Info

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1. The double-equal AD lookup function

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1. enables a new request to the AD server

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1. for each double-equal AD lookup

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1. contained in a Transformation Table. Avoid using this functionality liberally. Requests to the AD server are time-consuming. A heavy load of AD queries will negatively impact call processing time. You should only use this function if, within a Translation Table, you need to perform an AD lookup of two or more user's AD records.