Add_docset_workflow |
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AUTH1 | clemetsc |
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DEV1 | clemetscsakarvan |
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LDEV1 | mahmood-aslamicclemetson |
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SVT1 | clemetscjcostello |
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LSVT1 | dbiziakcclemetson |
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AUTHJID | SYM-1662521404 |
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The Restart Report feature provides troubleshooting of the SBC 1000/2000 by providing data for the following:
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- In the WebUI, click the Diagnostics tab.
- In the left navigation pane, go to Restart Report.
Click the Restart History tab.
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Restart History - Field Values
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- In the WebUI, click the Diagnostics tab.
- In the left navigation pane, go to Restart Report.
Click the Restart History tab.
Click the refresh (Image Modified ) icon located in upper right-hand corner of the Restart History table.
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1 | Restart History Table Refresh Icon |
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H/W POST Results
The SBC maintains in text, the results of the hardware "Power On Self Test" which is executed during the node start up.
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- In the WebUI, click the Diagnostics tab.
- In the left navigation pane, go to Restart Report.
Click the H/W POST Results tab.
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Core Files
Core files are stored in the SBC. These files are generated by any of the SBC's internal applications or the DSP experiencing an abnormal termination of a process. These files also help with advanced debugging.
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Core files should only be downloaded or deleted at the direction of Sonus Ribbon Global Services. |
Viewing/Downloading Core Files
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- Click the Diagnostics tab at the top of the WebUI.
- In the left navigation pane, click Restart Report.
- Click the Core Files tab.
- Click the Download link next to the core file you wish to download.
Save the core file in a convenient location.
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Core Files - Column Values
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bgColor | #FAFAFA |
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borderStyle | none |
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Lists the device on which the core file is stored. Possible values: - External USB Drive
- ASM Drive
- Internal Flash Drive (available only on the SBC 1000 and SBC 2000)
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Core Dump Time
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bgColor | #FAFAFA |
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borderStyle | none |
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The time in which the core dump occurred. |
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- Click the Diagnostics tab at the top of the WebUI.
- In the left navigation pane, click Restart Report.
- Click the Core Files tab.
Select the checkbox (one or more) next to the entry you wish delete, then click the Delete (
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Refreshing Core Files Display
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- Click the Diagnostics tab at the top of the WebUI.
- In the left navigation pane, click Restart Report.
- Click the Core Files tab.
Click the refresh (Image Modified ) icon located in upper right-hand corner of the Core Files table.
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