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AUTH1clemetsc
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LDEV1mahmood-aslamicclemetson
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AUTHJIDSYM-1662521404

The Restart Report feature provides troubleshooting of the SBC 1000/2000 by providing data for the following:

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  1. In the WebUI, click the Diagnostics tab.
  2. In the left navigation pane, go to Restart Report.
  3. Click the Restart History tab.

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    1Restart History tab

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Restart History - Field Values

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  1. In the WebUI, click the Diagnostics tab.
  2. In the left navigation pane, go to Restart Report.
  3. Click the Restart History tab.

  4. Click the refresh (Image Modified ) icon located in upper right-hand corner of the Restart History table.

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    1Restart History Table Refresh Icon

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H/W POST Results

The SBC maintains in text, the results of the hardware "Power On Self Test" which is executed during the node start up.

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  1. In the WebUI, click the Diagnostics tab.
  2. In the left navigation pane, go to Restart Report.
  3. Click the H/W POST Results tab.

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    1H/W POST Results tab

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Core Files

Core files are stored in the SBC. These files are generated by any of the SBC's internal applications or the DSP experiencing an abnormal termination of a process. These files also help with advanced debugging.

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Note
titleCaution

 Core files should only be downloaded or deleted at the direction of Sonus Ribbon Global Services.

Viewing/Downloading Core Files

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  1. Click the Diagnostics tab at the top of the WebUI.
  2. In the left navigation pane, click Restart Report.
  3. Click the Core Files tab.
  4. Click the Download link next to the core file you wish to download.
  5. Save the core file in a convenient location.

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    1Download Core Files

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Core Files - Column Values

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Lists the device on which the core file is stored. Possible values:

  • External USB Drive
  • ASM Drive
  • Internal Flash Drive (available only on the SBC 1000 and SBC 2000)

Core Dump Time

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The time in which the core dump occurred.

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  1. Click the Diagnostics tab at the top of the WebUI.
  2. In the left navigation pane, click Restart Report.
  3. Click the Core Files tab.
  4. Select the checkbox (one or more) next to the entry you wish delete, then click the Delete (

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    1Delete Icon


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Refreshing Core Files Display

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  1. Click the Diagnostics tab at the top of the WebUI.
  2. In the left navigation pane, click Restart Report.
  3. Click the Core Files tab.
  4. Click the refresh (Image Modified ) icon located in upper right-hand corner of the Core Files table.

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    1Core Files Table Refresh Button

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