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Calls to Lync analog devices

This module employs the Ring No Answer (RNA) action to send unanswered calls to a Lync analog device to Exchange. In effect, this module supplies the ability to leave voicemail for a Lync analog device.

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Create Transformation Table

  1. Create a Analog Lync Transformation Table.
    This will be used by the Action Set.

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    Table: _Is the Call to a Lync Analog Device?

  2. Create the Analog Configure the Analog Lync Transformation Table entries. For details, refer to Creating and Modifying Entries to Transformation Tables.

    Caption

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    0
    Tranformation
    Table
    Identifies Lync Analog Devices

    Info

    The search in the Transformation Table Entry is the result of the command you entered to enable the analog device, specifically, the OU. Note the corresponding analogEndPoints between the Lync command below and the translation entry above.

    New-CsAnalogDevice -LineUri tel:+15102462001 -DisplayName "Analogph1" -RegistrarPool cspool.uxdemo.net -AnalogFax $false -Gateway ux246.uxdemo.net -OU "ou=analogEndPoints,dc=uxdemo,dc=net"

    You can also run a Query Active Directory Cache test from the UX's Task Tab > Diagnostics Section in order to determine the OU name.
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    Tip

    Don't forget to add distinguishedName to the UX's list of AD attributes.
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    1Create Transformation Table
    InputField TypeInput Field ValueOutput Field TypeOutput Field ValueMatch TypeExample Description
    Called Address/Number=fmsRTCSIP-Line==User Value 5=distinguishedName=MandatoryLync call
    User Value 5^.*analogEndPoints.*$User Value 5^.*analogEndPoints.*$MandatoryAnalog Endpoints

  3. Add distinguishedName to the Cache Attributes.

Create a Route to Lync

  1. Create a Transformation Table for Routing to Lync.
    This will be used by the Call Router.

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    The Preprogrammed Passthrough Untouched Transformation TableFor details, refer to Creating and Modifying Entries to Transformation Tables.
  2. Create a Transformation Table Entry to route the call to Lync.
    If all the numbers have been processed and normalized correctly, you should be able to use the Passthrough Untouched transformation that is created when the Lync Task (wizard) is run.

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    Caption
    0Table
    1Create Transformation Table
    InputField TypeInput Field ValueOutput Field TypeOutput Field ValueMatch Type
    Called Address/Number(.*)Called Address/Number\1Mandatory
    The Passthrough Tranformation

Create a Lync Call Routing Table

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    : Lync Routes
  1. Create a Lync Call Routing entry to point the call to the Lync server.

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    A Route to the Lync Server. Select the newly created Transformation Table and signaling group. For details, refer to Creating and Modifying Entries to Call Routing Tables.

Create the Ring No Answer (RNA) Action Set

  1. Create the Ring No Answer Action in the Action Configuration menu.

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    Ring No Answer ActionFor details, refer to Creating and Modifying Entries to Action Set Tables.
  2. Add an entry to the main Action Set.

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    Action Set Entry to Route to LyncSelect the Transformation Table and Action on Success.

Send Unanswered Calls to Exchange

If the prior entry exits with a RNA Timeout, then this entry is executed.

  1. Create a Transformation Table route to voicemail transformation.This transformation retreives the callee's UMbox, sets the diversion, and sends the call to Exchange.

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    EUM Leave Voicemail

  2. Create the voicemail Transformation Table Entries as below.

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    Transformation Table Creates Diversion to Exchange

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    Setting

    Description

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    Caption
    0Table
    1Create Transformation Table
    InputField TypeInput Field ValueOutput Field TypeOutput Field ValueMatch TypeExample Description
    Called Address/Number==telephoneNumber==Called Address/NumbermsRTCSIP-Line=OptionalQuery the called number against the AD attribute mobile

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    Called Address/Number=mobile==Called Address/Number=msRTCSIP-Line=OptionalQuery the called number against the AD attribute telephoneNumber

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    Called Address/Number==msRTCSIP-Line==Called Address/Number=msRTCSIP-Line=OptionalQuery the called number against the AD attribute msRTCSIP-Line

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    Called Address/Number\+.*(\d{4})Redirecting Number\1OptionalTrim the returned value to length of the EUM dialplan digits (default 4), place in the Diversion IE.

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    User Value 1(.*)Called Address/Number\1MandatorySet the Called Number IE to the EUM SA number (store in UserValue1)

     

     

  3. Add an entry to the main Action Set to route unanswered Lync analog calls to Exchange voicemail.

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    Exchange Action Set Entry

Summary

We are now at the mid-point of configuring the UX AD calling applications. Your Action Set should look like the Action Set below.

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  1. Select the Transformation Table and Action on Success.

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