Page History

Add_workflow_for_techpubs

AUTH1 UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'} JIRAIDAUTH SYM-27413 REV5 UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'} REV6 UserResourceIdentifier{userKey=8a00a0c85b2726c2015b58aa779d0003, userName='null'} REV3 UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26c99e02c0, userName='null'} REV1 UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26ca2f03d1, userName='null'}

The 

Spacevars
0 product

The Sonus SBC 1000/2000 SCOM Management Pack allows customers in a Microsoft Server Environment to monitor the health of their Sonus SBC 1000/2000

Spacevars
0 product

systems using SCOM.

This page guides you through the import and installation procedure of the Sonus SCOM

Spacevars
0 company

Management Pack onto the Microsoft System Center Operations Manager 2007 R2 toolSCOM 2012.

Table of Contents

Info
For detailed information on monitoring of the SCOM pack, see SBC SCOM Object Model and Health Monitoring.

Downloading the

...

Ribbon SCOM Management Pack

The Sonus

Spacevars
0 company

SCOM management pack is available for download from the Sonus SBC Edge the Ribbon Support Portal - Download Center. 

1. From the Sonus the Ribbon SBC Edge Download Center:
   1. For SCOM 2007, download the the SBC1K2K_SCOM.MP file file
   2. For SCOM 2012, download the SBC1K2KSBCEdge_SCOM.MPB file file

2. Save the Management Pack file in a convenient location on the the SCOM host machine.

Importing/Installing the Management Pack into SCOM

The following instructions detail how to import/install the SBC Edge SCOM file into the System Center Operations Manager (SCOM). Use the following guidelines to identify which SBC file can be imported into which version of SCOM.

...

 

...

Caption
0 Figure 1 SCOM Compatibility Notes
SBC File Import into....

SBC1K2K_SCOM.MP

...

SCOM 2007

...

SBCEdge

...

_SCOM.MPB

...

SCOM 2012

Import/Install the management pack as follows:

...

1. Launch the System Center Operations Manager.
2. Go to Access Administration.

3. In the navigation tree, go to to Management Packs > Installed Management Packs.

4. Click Import Management Packs....

   Image Removed

5. Click Add.

6. Select Add from disk....

   Image Removed

7. Click Yes in the Online Catalog Connection dialog.

   Image Removed

8. Click the file in the file list.
9. Click Open.

You are now ready to Install the Management Pack.

Installing the Management Pack

1. In the Select Management Packs window, click Install.
   You will see the progress indicator scrolling as the file is installed.

   Image Removed

2. When the installation process has finished, click Close.

Importing the Management Pack into SCOM 2012

Warning
Include SCOM 2012 specific instructions!

Verify the Installation

1.  

    

   Panel
   borderStyle none
   Caption 0 Figure 1 Import Management Pack Image Added

2. In the Select Management Packs window, click, +Add > Add from disk.

   Info
   For details on alternately selecting the file from the catalog, refer to the documentation accompanying the SCOM Operations Manager.

3. From the Select Management Packs to Import window, select the applicable directory and downloaded SCOM file, and click Open.

4. From the Select Management Packs window, select the appropriate downloaded file (in the example below, SBCEdge_SCOM is shown):
5. 
   
   • For SCOM 2007, select the SBC1K2K_SCOM.MP file

   • For SCOM 2012, select the SBCEdge_SCOM.MPB file
     
     

6. Click Install.The Progress indication scrolls as the file installs.

   Panel
   borderStyle none
   Caption 0 Figure 1 Import Management Pack - Example Screen Image Added

   Once the installation completes, click Cancel.

Verify the Installation

1. Access Administration.

2. In the navigation tree, go to Management Packs > Installed Management Packs.

3. Verify that the SBCEdge_

4. Press F5 on your keyboard to refresh the list.

5. Verify that the Sonus SCOM Management Pack appears in the list.

   Image Removed

Troubleshooting

1. Panel
   borderStyle none
   Caption 0 Figure 1 Verify Installation Image Added

Troubleshooting

Spacevars
0 product

supports SNMPv2c and SNMPv3, using SBC 1000 and SBC 2000 support SNMPv2c and the standard port 161 is used.   The SCOM Management Pack (MP) is related to the discovery of the SBC by mapping the object identifiers (OID's) to various components in the SCOM object model.   Once the Management Pack is downloaded and imported into SCOM, the the SNMP management address has  has to be created in the SBC. 

To troubleshoot issues, use a MIB browser tool to perform SNMP walks from the SCOM host computer.   If the walks are working then there should not be a network connectivity issue and the issue can be narrowed down to SCOM configuration (e.g.: community) or an issue related to the MP import.   If they are not working, then there would be a network issue, or a SBC target address configuration issue.

 

Note
The Spacevars 0 company SBC Edge SCOM Pack works through SNMP. Refer to Working with SNMP and Alarms for details.

Pagebreak