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Back to Upgrading SBC Application Software

Back to Upgrading SBC Application Using Platform Manager

product
 application The SBC application upgrade from version 3.x/4.x to version 5.0x or 6.0R000 x is performed using Platform Manager. The ConnexIP Operating system and BIOS firmware is also upgraded along with the SBC application
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 application upgrade.

note
Warning

This procedure is service impacting.

Info
titleNote

The BIOS firmware upgrade is not part of SBC application upgrade in both

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and
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platforms. 

 

The following procedure describes the 

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application software upgrade using the Platform Manager (Non-LSWU):

  1. Download the SBC application package from the SalesForce customer portal to your local folder on a PC or remote server. To know more on how to download, refer to Downloading Software from the Ribbon Support Portal.
  2. Validate the SBC md5 checksum using the checksum calculator. See Validating MD5Sum with 'Checksums Calculator' for guidance.
  3. Launch the Platform Manager.

    The Platform Manager main screen appears.

    Caption
    0Figure
    1Platform Manager Main Screen

  4. Upload the SBC application package to SBC server using Upload Files tab.

    1. Click Upload Files tab.

      Caption
      0Figure
      1Opening Upload Files Tab

    2. Click Select.
    3. Browse the SBC application package files in the File Upload screen.

      Caption
      0Figure
      1Selecting SBC application package

    4. Click Open. The Files are listed in Upload Queue section.

    5. Click Upload to upload all the files.

      Caption
      0Figure
      1Uploading SBC package


    6. Once the file upload is completed, the SBC application files are moved to Files section.

      Caption
      0Figure
      1Completing the upload

       

     
  5. Stop the SBC application using Admin > Stop Application.

    Caption
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    1Admin Tab

     


  6. The stop application is a service affecting operation. Confirm the stop operation with the user credentials.

    Caption
    0Figure
    1Using the Credentials to stop the application

     


    The application is stopped on the SBC server.

    Caption
    0Figure
    1Stopping the Application

     
     

  7. Click Navigate to SW Install > Upgrade SBC Application tab. Select the SBC Application Version to upgrade and click Next.

     

    note
    Info
    iconfalse
    titleNote

    Select the "off-line" upgrade option for upgrading standalone configuration. Ignore the messages appearing for Live Software Upgrade (LSWU). These messages will be removed in the sub-sequent releases. 

    note
    Caption
    0Figure
    1Upgrade SBC Application Tab

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    titleNote

    The signature file of the SBC package verifies the integrity of the package contents before proceeding with the SBC installation. 

  8. Confirm the Upgrade by providing your user credentials and click Upgrade.

    Caption
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    1Confirming SBC Upgrade

  9. The upgrade process starts on the SBC and displays the upgrade status on View Application Upgrade Log screen.

    Caption
    0Figure
    1Viewing SBC Application Status

    note
    Caption
    0Figure
    1Continuing SBC Application Upgrade

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    iconfalse
    titleNote

    You may lose connectivity to browser session as the server goes for reboot. 

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    Info
    iconfalse
    titleNote

    The upgrade procedure takes approximately 45 minutes to complete. 

     

    Caption
    0Figure
    1Rebooting SBC Platform

    Warning

    Once the upgrade is successful, clear the browser cache prior to accessing the SBC EMA.

  10. Launch the EMA.
    Login Log on using the default credentials. Change the password if you are logging for the first time.

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    Caption
    0Figure
    1Logging On to EMA

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    iconfalse
    titleNote

    Beginning with 5.0 release, the Platform Manager is integrated into the EMA and hereafter referred to as EMA Platform Mode. Thus, post 5.0 SBC application installation and upgrades are performed using the EMA. 

  11. Verify the SBC application status on the Administration > System Administration > Platform Management screen.

    Caption
    0Figure
    1Active SBC Server

  12. Verify the new OS and SBC application versions in Monitoring > Dashboard > System and Software Info.

    Caption
    0Figure
    1New Application and OS Version

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