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Configuring the SIP Message Manipulation

1. Select a new Message Manipulation Table. Configure the Message Selection to Refer. The SMM Table will only effect REFER messages.

    

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   Caption 0 Figure 1 Create Message Rule Table Image Modified

2. Add an entry to the table. As the X-Genesys-CTIKey header is not a pre-programmed Header Name, you must manually enter the header name.
   
   The entry below searches for the SIP header X-Genesys-CTIKey and copies the value of the header into the token SG User Value 1.
   Use the Header Value Add/Edit button to set the token value (not shown).

   
    

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   Caption 0 Figure 1 Add Header Entry Image Modified

3. Add the new Message Manipulation to the Outbound Message Manipulation Table

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   Caption 0 Figure 1 Add New Message Manipulation Image Added

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4. Add a translation in the appropriate Translation Table to copy the value from SG User Value 1 into the Calling Number.
    

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