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Add_workflow_for_appnotes
AUTH1UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26cd6e0a07, userName='null'}
REV6UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26cd5909df, userName='null'}
REV4UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26cb8405ed, userName='null'}
REV1UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26cdec0ad3, userName='null'}



...

Caption
0Table
1 Requirements
3 Requirements



 

Equipment

Software Version

Sonus Networks 

Sonus SBC 5200
BMC
BIOS
ConnexIP OS
SonusDB
EMA
SBX

V05.01.01-R000
V02.16.00
V02.06.00
V03.01.01-R000
V05.01.01-R000
V05.01.01-R000
V05.01.01-R000

Third-party Equipment



Genesys SIP Server8.1.100.98
Genesys GVP MCP

8.1.504.93

Polycom SoundPoint IP 501 SIP

2.1.3


...

Verify License

SBC-POL-RTU

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...



Genesys Voice Platform Configuration

...

Caption
0Figure
1Genesys Administrator - DNs
3Genesys Administrator - DNs


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Anchor
Creating SIP Switch in Genesys Administrator
Creating SIP Switch in Genesys Administrator
2. Creating SIP Switch in Genesys Administrator

...

Caption
0Figure
1Genesys Administrator - Create DN of Type Routing Point
3Genesys Administrator - Create DN of Type Routing Point

 



Caption
0Figure
1Genesys Administrator - Routing Strategies
3Genesys Administrator - Routing Strategies

...

With this full control access, the SIP Server Switch grants DNs like Extension to update their options like “contact” when a new SIP register message is received from end points moving to a new IP location 


Anchor
SIP Server Configuration in Genesys Administrator
SIP Server Configuration in Genesys Administrator
3. SIP Server Configuration in Genesys Administrator

...

  1. Install and configure MCP (Media control Platform) using the Genesys Media Server Deployment Guide.
  2. Within the MCP application’s Connections tab, add connections to SNMP Master Agent, Message Server, and Reporting Server (optional).

    The connections to applications are added for the following reasons:

    Message Server - To ensure that component log information reaches the Log database and can be viewed in the Solution Control Interface (SCI)

    Reporting Server - (Optional) To ensure that these components detect the Reporting Server to which they are sending reporting data.

    SNMP Master Agent - To ensure that alarm and trap information is captured.

  3. Verify VoIP service DN of type=msml as specified in section Creating SIP Switch in Genesys Administrator to support SIP Server-Media Server MSML interactions to support treatments and conferencing capabilities.

  4. To play music on hold (MOH) and music treatments, verify the following options are set in MCP and SIP Server:

    MCP->msml-> play.basepath = file://$InstallationRoot$ (this is the installation folder of Media Server. After this is, it will automatically look for the music sub folder).

    “MOH” and music treatments are located in the “music” folder.

    The ‘announcement” folder should contain ‘prompt’ files with proper IDs to support. Used in the URS Routing Strategies as mentioned in chapter 0.

    SIP Server->TServer->msml-support=true

  5. Install and configure Resource Manager as per Genesys Media Server Deployment Guide.

    Note: If SIP Server and Resource Manager are on the same machine and within the Resource Manager application, then the default SIP listening port number should be increased by 100 so the Resource Manager listening port is set to 5160 and the SIP Server application listens on port 5060. Make the necessary port changes within Resource Manager’s sip, proxy, register, subscription, and monitor sections.

  6. Within the Resource Manager application’s Connections tab, add connections to SNMP Master Agent, Message Server, and Reporting Server (optional).

    The connections to applications are added for the following reasons:

    Message Server - To ensure that component log information reaches the Log database and can be viewed in the Solution Control Interface (SCI).

    Reporting Server - To ensure that these components detect the Reporting Server to which they are sending reporting data. (Optional).

    SNMP Master Agent - To ensure that alarm and trap information is captured.

  7. Within the Integrating Media Control Platform with the Resource Manager, click the Media Control Platform Application object. TheConfiguration tab appears.

    Click the Options tab, and use the View drop-down list to select Show options in groups...

    Select sip to find the routeset option.

    In the Value field, type the following:

    <sip:IP_RM:SIPPort_RM;lr>

     


    Where IP_RM is the IP address of the Resource Manager, and SIPPort_RM is the SIP port of the Resource Manager—typically, 5060. 


    Note: You must include the angle brackets in the Value field in the sip.routeset and sip.securerouteset parameters. 


    In the Value field of the securerouteset option, type the following:

    <sip:IP_RM:SIPSecurePort_RM;lr>

  8. G.729 media codec is not configured by default as a supported codec or as a codec that can be transcoded. This support can be enabled by adding “g729” as one of the values to the mpc.codec and mpc.transcoders space separated list.  The G.729 media codec was not provisioned in this Genesys deployment and is only mentioned here for completeness.

    Example:

    mpc.transcoders=PCM GSM G726 G729

    mpc.codec=g729 pcmu pcma g726 gsm h263 h263-1998 h264 telephone-event

     


    Alternately Media Server (specifically MCP component) can be configured to respond a multiple codec offer request with a single codec response. This feature support is available starting with MCP 8.1.4 release.

    This setting can be enabled by setting mpc.answerwithonecodec=1 (Default=0 – MCP responds to multiple codec offer with a multiple codec response list).

  9. This step is optional and is only required if multiple media control platform (MCP) instances are deployed and need to be controlled by Resource Manager for load balancing.

...


Log in to Genesys Administrator.

...

  • Monitoring Method: Retain the default value: SIP OPTIONS.

  • Load Balance Scheme: Select round-robin.

  • Port Usage Type: Select in-and-out.

  • Maximum Conference Size: Enter -1.

  • Maximum Conference Count: Leave blank.

 


Note: For the Media Control Platform group, the Max.Conference Size and Max.Conference Count, and the Geo-location options are optional.

...

  1. Log in to Genesys Administrator.
  2. On the Provisioning tab, select Voice Platform>IVR Profiles.
  3. In the Tasks panel, click Define New IVR Profile. The IVR Profile Wizard opens to the Welcome page.
  4. On the Service Type page, enter the name of the default IVR Profile, IVR_App_Default.
  5. Select either Conference or Announcement from the drop-down list. (Only one service type per IVR Profile is supported.)
  6. If you selected Conference, on the Service Properties page, enter a conference ID number.
  7. If you selected Announcement, on the Service Properties page, enter the URL of the announcement, for example, http://webserver/hello.wav.
  8. Click Finish.
    • Note: When you use the IVR Profile Wizard to create the default profile, the gvp.general and gvp.service-prerequisites sections are created for you and include the required parameters
  9. In the gvp.general section of the Tenant’s Annex tab, set the default-application to this default IVR Profile name – IVR_App_Default.

...

Caption
0Figure
1URS Strategy #1
3URS Strategy #1

 



  • Strategy #2 - Play Announcement and Route to Available Agent

    When RP 1012 is invoked, this strategy plays an announcement and routes the call to the next available agent. If no agent is available, it plays MOH until an agent becomes available.

...

Caption
0Figure
1URS Strategy #2 - Target Selection
3URS Strategy #2 - Target Selection

 



  • Strategy #3 – Play Announcement and Collect Seven Digits

    When RP 1013 is invoked, this strategy verifies that any seven digits can be collected and then routed to an available agent. If no agent is available, it plays MOH until an agent becomes available.

...

Caption
0Figure
1URS Strategy #4
3URS Strategy #4

...


  • Strategy #5 – Route to External SIP Carrier Number

    When RP 1015 is invoked, this strategy plays an announcement and then immediately routes the call to an external SIP Carrier number.

...

Caption
0Figure
1URS Strategy #5 - Function Properties
3URS Strategy #5 - Function Properties


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Sonus SBC 5xx0 Series Configuration

...


Code Block
languagenone
titleComplete Configuration
collapsetrue
configure
#DSP Resources
set system mediaProfile compression 90 tone 10
commit
#Element Routing Priority profile
set profiles callRouting elementRoutingPriority TG_ERP entry localOperator 0 entityType trunkGroup
set profiles callRouting elementRoutingPriority TG_ERP entry nationalType 0 entityType trunkGroup
set profiles callRouting elementRoutingPriority TG_ERP entry internationalType 0 entityType trunkGroup
commit
#Ip Signaling Profiles
set profiles signaling ipSignalingProfile GENESYS_IPSP commonIpAttributes flags endToEndBye enable
set profiles signaling ipSignalingProfile GENESYS_IPSP commonIpAttributes relayFlags dialogEventPackage enable
set profiles signaling ipSignalingProfile GENESYS_IPSP commonIpAttributes relayFlags info enable
set profiles signaling ipSignalingProfile GENESYS_IPSP commonIpAttributes relayFlags notify enable
set profiles signaling ipSignalingProfile GENESYS_IPSP commonIpAttributes relayFlags refer enable
set profiles signaling ipSignalingProfile GENESYS_IPSP commonIpAttributes relayFlags statusCode3xx enable
set profiles signaling ipSignalingProfile GENESYS_IPSP commonIpAttributes relayFlags statusCode4xx6xx enable
set profiles signaling ipSignalingProfile GENESYS_IPSP egressIpAttributes flags disable2806Compliance enable
commit
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes flags disableMediaLockDown enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes flags includeTransportTypeInContactHeader enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes flags reQueryPsxOnRegisterRefresh enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes flags endToEndBye enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes flags minimizeRelayingOfMediaChangesFromOtherCallLegAll enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes flags relayDataPathModeChangeFromOtherCallLeg enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes relayFlags dialogEventPackage enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes relayFlags info enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes relayFlags notify enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes relayFlags options enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes relayFlags refer enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes relayFlags statusCode3xx enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes relayFlags statusCode4xx6xx enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes relayFlags updateWithoutSdp enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes transparencyFlags authcodeHeaders enable
set profiles signaling ipSignalingProfile ACCESS_IPSP egressIpAttributes flags disable2806Compliance enable
set profiles signaling ipSignalingProfile ACCESS_IPSP egressIpAttributes sipHeadersAndParameters flags endToEndAck enable
set profiles signaling ipSignalingProfile ACCESS_IPSP egressIpAttributes flags sameCallIdForRequiredAuthorization enable
set profiles signaling ipSignalingProfile ACCESS_IPSP egressIpAttributes privacy transparency enable
set profiles signaling ipSignalingProfile ACCESS_IPSP ingressIpAttributes flags sendSdpInSubsequent18x enable
set profiles signaling ipSignalingProfile ACCESS_IPSP ingressIpAttributes flags suppress183WithoutSdp enable
set profiles signaling ipSignalingProfile ACCESS_IPSP ingressIpAttributes flags suppress183For3xxRedirectResponse enable sendSdpIn200OkIf18xReliable enable
set profiles signaling ipSignalingProfile ACCESS_IPSP commonIpAttributes flags noPortNumber5060 enable
commit
#Trusted Side Configuration
#IP Interface Group
set addressContext default ipInterfaceGroup TRUSTED ipInterface TRUSTED portName pkt0
set addressContext default ipInterfaceGroup TRUSTED ipInterface TRUSTED ipAddress 10.35.177.246
set addressContext default ipInterfaceGroup TRUSTED ipInterface TRUSTED prefix 26
set addressContext default ipInterfaceGroup TRUSTED ipInterface TRUSTED state enabled
commit
#IP Static Route
set addressContext default staticRoute 0.0.0.0 0 10.35.177.193 TRUSTED TRUSTED preference 100
commit
#zone
set addressContext default zone TRUSTED id 3
commit
#SIP signaling port
set addressContext default zone TRUSTED sipSigPort 3 ipInterfaceGroupName TRUSTED
set addressContext default zone TRUSTED sipSigPort 3 ipAddressV4 10.35.177.247
set addressContext default zone TRUSTED sipSigPort 3 portNumber 5060
set addressContext default zone TRUSTED sipSigPort 3 transportProtocolsAllowed sip-udp
set addressContext default zone TRUSTED sipSigPort 3 mode inService
set addressContext default zone TRUSTED sipSigPort 3 state enabled
commit
#IP Peer
set addressContext default zone TRUSTED ipPeer GENESYS ipAddress 10.35.176.111
set addressContext default zone TRUSTED ipPeer GENESYS ipPort 5060
set addressContext default zone TRUSTED ipPeer GENESYS authentication intChallengeResponse enabled
set addressContext default zone TRUSTED ipPeer GENESYS authentication incInternalCredentials enabled
commit
#SIP trunk group
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS policy callRouting elementRoutingPriority TG_ERP
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS policy signaling ipSignalingProfile GENESYS_IPSP
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS media mediaIpInterfaceGroupName TRUSTED
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS ingressIpPrefix 10.35.176.111 32
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS mode inService
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS state enabled
commit
#Untrusted Side Configuration
set addressContext default ipInterfaceGroup UNTRUSTED ipInterface UNTRUSTED ceName LITTLE
set addressContext default ipInterfaceGroup UNTRUSTED ipInterface UNTRUSTED portName pkt2
set addressContext default ipInterfaceGroup UNTRUSTED ipInterface UNTRUSTED ipAddress 10.35.177.150
set addressContext default ipInterfaceGroup UNTRUSTED ipInterface UNTRUSTED prefix 26
set addressContext default ipInterfaceGroup UNTRUSTED ipInterface UNTRUSTED mode inService
set addressContext default ipInterfaceGroup UNTRUSTED ipInterface UNTRUSTED state enabled
commit
#IP Static Route
set addressContext default staticRoute 0.0.0.0 0 10.35.177.129 UNTRUSTED UNTRUSTED preference 100
commit
#zone
set addressContext default zone UNTRUSTED id 4
#SIP signaling port
set addressContext default zone UNTRUSTED sipSigPort 4 ipInterfaceGroupName UNTRUSTED
set addressContext default zone UNTRUSTED sipSigPort 4 ipAddressV4 10.35.177.151
set addressContext default zone UNTRUSTED sipSigPort 4 portNumber 5060
set addressContext default zone UNTRUSTED sipSigPort 4 transportProtocolsAllowed sip-udp,sip-tcp
set addressContext default zone UNTRUSTED sipSigPort 4 mode inService
set addressContext default zone UNTRUSTED sipSigPort 4 state enabled
commit
#IP Peer
set addressContext default zone TRUSTED ipPeer PSTN ipAddress 10.35.8.146
set addressContext default zone TRUSTED ipPeer PSTN ipPort 5060
set addressContext default zone TRUSTED ipPeer PSTN surrogateRegistration authUserName 2086041020
set addressContext default zone TRUSTED ipPeer PSTN surrogateRegistration regAuthPassword 123456
set addressContext default zone TRUSTED ipPeer PSTN surrogateRegistration sendCredentials challengeForAnyMessage
set addressContext default zone TRUSTED ipPeer PSTN authentication intChallengeResponse enabled
set addressContext default zone TRUSTED ipPeer PSTN authentication incInternalCredentials enabled
commit
#SIP trunk groups
#PSTN trunk
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-PSTN policy callRouting elementRoutingPriority TG_ERP
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-PSTN policy signaling ipSignalingProfile GENESYS_IPSP
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-PSTN media mediaIpInterfaceGroupName UNTRUSTED
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-PSTN ingressIpPrefix 10.35.8.146 32
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-PSTN mode inService
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-PSTN state enabled
commit
#RDN trunk
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS-RDN policy callRouting elementRoutingPriority TG_ERP
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS-RDN policy signaling ipSignalingProfile ACCESS_IPSP
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS-RDN signaling registration requireRegistration required
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS-RDN media mediaIpInterfaceGroupName UNTRUSTED
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS-RDN ingressIpPrefix 0.0.0.0 0
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS-RDN mode inService
set addressContext default zone TRUSTED sipTrunkGroup TWO-WAY-SIP-GENESYS-RDN state enabled
commit
#Global Configuration
#Route Labels
set global callRouting routingLabel TO_TWO_WAY_GENESYS routingLabelRoute 0 routeType trunkGroup
set global callRouting routingLabel TO_TWO_WAY_GENESYS routingLabelRoute 0 trunkGroup TWO-WAY-SIP-GENESYS
set global callRouting routingLabel TO_TWO_WAY_GENESYS routingLabelRoute 0 ipPeer GENESYS
commit
set global callRouting routingLabel TO_TWO_WAY_PSTN routingLabelRoute 0 routeType trunkGroup
set global callRouting routingLabel TO_TWO_WAY_PSTN routingLabelRoute 0 trunkGroup TWO-WAY-SIP-PSTN
set global callRouting routingLabel TO_TWO_WAY_PSTN routingLabelRoute 0 ipPeer PSTN
commit
#Routes
set global callRouting route trunkGroup TWO-WAY-SIP-GENESYS LITTLE standard Sonus_NULL Sonus_NULL all all ALL none Sonus_NULL routingLabel TO_TWO_WAY_PSTN
set global callRouting route trunkGroup TWO-WAY-SIP-GENESYS-RDN LITTLE standard Sonus_NULL Sonus_NULL all all ALL none Sonus_NULL routingLabel TO_TWO_WAY_GENESYS
set global callRouting route trunkGroup TWO-WAY-SIP-PSTN LITTLE standard Sonus_NULL Sonus_NULL all all ALL none Sonus_NULL routingLabel TO_TWO_WAY_GENESYS
commit
exit


 
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Anchor
Test Results
Test Results
Test Results


Caption
0Table
1Test Results
3Test Results


S.NoProcedureObservationResultComment
Inbound calls 
  
  




1Inbound Call to Agent released by caller
 

Pass
 

2Inbound Call to Agent released by agent
 

Pass
 

3Inbound Calls rejected
 

Pass
 

4Inbound Call abandoned
 

Pass
 

5Inbound Call to Route Point with Treatment
 

Pass
 

6Interruptible Treatment
 

Pass
 

7IVR (Collect Digit) Treatment
 

Pass
 

8Inbound Call routed by using 302 out of SIP Server signaling path
 

Pass
 

Outbound Calls
    




91PCC Outbound Call from SIP Endpoint to external destination
 

Pass
 

103PCC Outbound Call to external destination
 

Pass
 

11
11
1PCC Outbound Call Abandoned
 

Pass
 

Music on hold
    




12Caller is put on hold and retrieved by using RFC 2543 method
 

Pass
 

13T-Lib-Initiated Hold/Retrieve Call with MOH using RFC 3264 method
 

Pass
 

Call Transfers
 
   




143PCC 2 Step Transfer to internal destination by using re-INVITE method
 

Pass
 

153PCC Alternate from consult call to main call
 

Pass
 

161PCC Unattended (Blind) transfer using REFER
 

Pass
 

171PCC Attended Transfer to external destination
 

Pass
 

183PCC Two Step Conference to external party
 

Pass
 

193PCC (same as 1PCC) Single-Step Transfer to another agent
 

Pass
 

203PCC Single Step Transfer to external destination using REFER
 

Pass
 

213PCC Single Step Transfer to internal busy destination using REFER
 

Pass
 

Other scenarios
  
  




22Early Media for Inbound Call to Route Point with Treatment
 

Pass
 

23Early Media for Inbound Call with Early Media for Routed to Agent
 

Pass
 

24Inbound call routed outbound (Remote Agent) using INVITE without SDP
 

Pass
 

25Call Progress Detection
 

Pass
 

26Out of Service detection. Checking MGW live status
 

Pass
 

27SIP Authentication for outbound calls
 

Not Supported
 

28SIP Authentication for incoming calls
 

Pass
 

Remote Agent behind SBC scenarios
   
 




29T-Lib-Initiated Answer/Hold/Retrieve Call for Remote SIP endpoint which supports the BroadSoft SIP Extension Event Package
 

Pass
 

303PCC Outbound Call from Remote SIP endpoint to external destination
 

Pass
 

313PCC 2 Step Transfer from Remote SIP endpoint to internal destination
 

Pass
 

321PCC Attended Transfer from Remote SIP endpoint to external destination
 

Pass


 

 

Conclusion

These Application Notes describe the configuration steps required for Sonus SBC 5XX0 to successfully interoperate with Genesys Voice Platform. All feature and serviceability test cases were completed and passed with the exceptions/observations noted in Test Results.

Noprint

 

 



Appendix A

The following new configurations are included in this section:

  1. SIP Server standard configuration
  2. DN Configuration
  3. EpiPhone configuration

Anchor
SIP Server standard configuration
SIP Server standard configuration
1. SIP Server standard configuration

Information below displays how objects are configured by default.

Caption
0Table
1SIP Server standard configuration
3SIP Server standard configuration


SIP Server Application CME Options TServer section

SIP-hold-rfc3264=true

router-timeout=30

default-dn=

blind-transfer-enabled=true

resource-management-by-rm=true

msml-support=true

sip-enable-moh=true



Anchor
DN Configuration
DN Configuration
2. DN Configuration 

 

Caption
0Table
1DN Configuration
3DN Configuration


Name

Number

Name in CME

CME Options TServer section

Comment

MGW-TRUNK

MGW-TRUNK

MGW-TRUNK

refer-enabled=true

contact=<TSE_CONTACT>

oos-check=10

oos-force=5

oosp-transfer-enabled=true

sip-replaces-mode=2

TSE

Ext-DN1

Ext-DN2

21001

21002

N/A

N/A

 


SIP-DN1

SIP-DN2

7101

7102

7101

7102

refer-enabled=false

ring-tone-on-make-call=false

make-call-rfc3725-flow=1

contact=* 


SIP-RDN

7200

7200

refer-enabled=true

ring-tone-on-make-call=false

make-call-rfc3725-flow=1

contact=*

sip-cti-control=talk,hold

SIP endpoint which supports the BroadSoft SIP Extension Event Package.

SIP-UNKN

7777

N/A

N/A

 


RP

5000

5000

 

 



RP1

5001

5001

 

 



RP2

5002

5002

 

 



SVC_MSML

SVC_MSML

SVC_MSML

prefix=msml=

contact=<MS_CONTACT>

service-type=msml

subscription-id= Environment

MS


Anchor
EpiPhone configuration
EpiPhone configuration
3. EpiPhone configuration


Content of configuration file esttt.conf:
Caption
0Table
1EpiPhone configuration
3EpiPhone configuration

 [TcCM]

site1 = UTE_HOME

connect-on-startup  = true

open-log-on-startup = false

log-to-file = epi-phone.log

#------------------------------------------------------------------------------

[UTE_HOME]

server = (host=<SIP_SERVER_HOST_IP>,port=<SIP_SERVR_TLIB_PORT>)

sip-register = false

dn1 = 7101,name="Alice",mkcall="7102"

dn2 = 7102,name="Bob"

dn3 = 7200,name="John"

dn4 = 5000,pool="shared"

dn5=5001,pool="shared",script="annc=(PROMPT=(\"1\"=(INTERRUPTABLE=1,ID=1)))"

dn6=5002,pool="shared",script="collect=(MAX_DIGITS=4,RESET_DIGITS=11,BACKSPACE_DIGITS=22,TOTAL_TIMEOUT=100)"