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Add_workflow_for_techpubs
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JIRAIDAUTHCHORSYM-1013329742
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REV1UserResourceIdentifier{userKey=8a00a02355cd1c2f0155cd26ca2f03d18a00a0c86a61778d016a7d0876df0017, userName='null'}


HA-related configuration options are available in the SBC SWe Edge WebUI if you have purchased the HA SKU. The following provides information on WebUI changes to the entities of the five general tabs in the SBC SWe Edge:

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Expand
titleSettings Tab

By default, you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified. 

FolderSubfolder/TaskWebUI Path
Active Instance
Standby Instance
WebUI Changes

Signaling Groups

Add SIP SGSettings > Signaling Groups > Signaling Group Table
  • Add
SIP SG Create
  • SIP
Signaling Group window - 
  • The HA interface is removed from the Signaling/Media Source IP dropdown menu in the SIP IP Details section.
  • The SIP Recording section is removed for HA. 

Add SIP SG on the Standby Instance - View-only permissions

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Add SIP
  • SG is available on the Active instance only.
    • The HA interface is removed from the Signaling/Media Source IP dropdown menu in the SIP IP Details section.
    • The SIP Recording section is removed for HA. 
Networking Interfaces

Logical Interfaces

Settings > Networking Interfaces > Logical Interfaces

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An Example of a Packet Interface Supporting Only the IPv4 Address on the Active Instance

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  • The High Availability interface is added. The HA interface supports only static IPv4 and includes the following fields: 
    • Local IP Address
    • Local IP Netmask
    • Remote IP Address

HA Interface Field Descriptions

FieldDescription
Local IP AddressThe HA IP address of the instance you are currently in.
Local IP NetmaskThe netmask for the local IP address.
Remote IP AddressThe HA IP address of the other instance. 


Info
titleNote

You can configure all the interfaces on the Active instance, but can only configure the Admin IP and High Availability interfaces on the Standby instance. 


  • The IPv6 option is removed from the IP Addressing Mode dropdown menu for all packet interfaces, as the interfaces only support IPv4 addresses in release 12.0.
System

Node-Level Settings

Settings >  System > Node-Level Settings

Enable HA Button

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Fields in the Create HA Interface Window

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HA Pair Name Field Under the Ribbon Application Management Platform (RAMP) section - Connect to RAMP

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HA Pair Name Field Under the Ribbon Application Management Platform (RAMP) section - Connect to RAMP with Redundancy

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Enable HA Button

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Fields in the Create HA Interface Window

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HA Pair Name Field Under the Ribbon Application Management Platform (RAMP) section - Connect to RAMP

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HA Pair Name Field Under the Ribbon Application Management Platform (RAMP) section - Connect to RAMP with Redundancy

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  • The Enable HA button is added.
  • The Enable HA button opens the Create HA Interface window, which includes the following fields:
    • Local IP Address
    • Local IP Netmask 
    • Remote IP Address

HA Interface Field Descriptions 

FieldDescription
Local IP AddressThe HA IP address of the instance you are currently in.
Local IP NetmaskThe netmask for the local IP address.
Remote IP AddressThe HA IP address of the other instance. 


Info
titleNote

The Active and Standby instances reboot after you enable HA and change the local or remote IP addresses.


  • The HA Pair Name field is added under the Ribbon Application Management Platform (RAMP) section.

Ribbon Application Management Platform (RAMP) Field Description

FieldDescription
HA Pair NameThe name of the HA pair.


Info
titleNote

You must configure the connection to RAMP on both the Active and the Standby instances. Make sure that both instances point to the same RAMP server.


Info
titleNote

Make sure that the RAMP servers are deployed in the geographically redundant (GR) mode if you choose to configure with the secondary RAMP server. For more information on configuring a GR RAMP deployment, refer to Configuring RAMP GR.


Install New License

Settings > System > Licensing
N/A N/A
  • Install New License is removed from the Standby instance.
Application PartitionsSettings > System > Software Management 
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  • The Active instance lists the details of the partitions of both the Active and the Standby instances.  
  • The Standby instance only lists the details of its own partitions.
  • A column for HA Role is added to the Partitions Table pane on the Active instance.
  • You can perform Upload Software and Backup Configuration on the Active instance only.

SIP

SIP RecordingSettings > SIP

N/A

N/A
  • The SIP Recording folder is removed from the Active and the Standby instances.
Logging ConfigurationGlobal Log Date/Time FormatSettings > Logging Configuration > Global Log

  • The Global Date/Time Format configuration field is added to the Global Log Configuration pane. The Global Date/Time Format configuration field has two options: Default and RFC 5424. 

    FieldDescription
    Global Date/Time Format

    The Global Date/Time Format shows the date/time format used in the log lines. This configuration field has two options:

    • Default: The existing date and time format currently used, for example, 2023-05-12 12:04:00,621.
    • RFC 5424: The date and time format in RFC 5424, for example, 2023-05-12T12:05:03Z,948. 



  • The Standby instance only allows you to view the configuration for Global Date/Time Format.



Expand
titleTasks Tab

By default, you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified. 

WebUI Changes

HA Software Upgrade is available on the Active instance only.

HA Software Upgrade Warning Message
A warning message for is added. N/A
The task of Import/Export Configuration Items and its subtasks are removed from the Standby instance.N/A
TaskSubtaskWebUI PathActive InstanceStandby Instance

System









HA Software Upgrade 

Anchor
HA Software Upgrade
HA Software Upgrade

Tasks > System > HA Software Upgrade

HA Software Upgrade

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HA Software Upgrade Warning Message

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N/A

 HA Software Upgrade

Backup/Restore Config

Tasks > System > Backup/Restore Config

No change 

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Reboot SBC Edge

Tasks > System > Reboot SBC Edge

N/A

N/A

 Reboot SBC Edge is available on both the Active and the Standby instances. The warning message, "This operation will stop all the calls and reboot the system." is removed from the Active and the Standby instances.

SBC Edge Factory Default - Factory Default

Tasks > System > SBC Edge Factory Default

No change

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The Standby instance only supports the  Factory Default option.

Import Partial Configuration

Tasks > System > Import Partial ConfigurationNo change 

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Import/Export Configuration Items

Import Local/Passthrough Auth Table

Tasks > Import/Export Configuration Items > Import Local/Passthrough Auth TableNo change

Transformation Tables

Tasks > Import/Export Configuration Items > Transformation TablesNo changeN/A

SIP Message Rule

Tasks > Import/Export Configuration Items > SIP Message RuleNo change
SBC Easy Setup

Easy Configuration Wizard

Tasks > SBC Easy Setup No change 

N/A

Easy Configuration Wizard is supported on the Active instance only. 

Media System Configuration

Tasks > SBC Easy SetupNo change  

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Certificates

Tasks > SBC Easy SetupNo change Image Removed
IP/Protocols

Modify Ethernet IP Address

Tasks > IP/ProtocolsNo change 

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BroadSoft Provisioning

Auto Configuration

Tasks > BroadSoft ProvisioningNo change Image Removed



Expand
titleDiagnostics Tab

You can perform the tasks and subtasks on both the Active and the Standby instances unless otherwise specified. 

TaskSubtaskWebUI PathActive InstanceStandby InstanceWebUI Changes

Logs

Restart ReportDiagnostics > Logs 

No change 

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  • The Standby instance only allows you to view Core Files in Restart Report.
Tools




Test a CallDiagnostics > ToolsNo changeImage Removed
  • The Standby instance only allows you to view the configuration for Test a Call.
Debug CallDiagnostics > ToolsNo change

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  • The Standby instance only allows you to view Configure Subsystem in Debug Call.
Query AD CacheDiagnostics > ToolsNo changeImage Removed
  • You must configure Active Directory on the Active instance to see Active Directory Cache Query.
  • The Standby instance only allows you to view Active Directory Cache Query.
Ping DestinationDiagnostics > Tools

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  • The Active instance lists all the interfaces.
  • The Standby instance only lists the management interface (Admin IP).
Traceroute to DestinationDiagnostics > ToolsNo changeImage Removed
  • The Standby instance only allows you to view the configuration for Traceroute to Destination.
ARP CacheDiagnostics > ToolsNo change

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  • The Standby instance only allows you to view ARP Cache. 
High AvailabilityHA Status DetailsDiagnostics High Availability > HA Status Details

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  • Both the Active and the Standby instances display the HA status details.

  • Both the Active and the Standby instances display the peer instance's WebUI link.

    Info
    titleNote

    When you configure an HA pair, web servers run on both the Active and the Standby instances. These servers are configured so that if you navigate to the Standby instance on standard web ports:  80 and 443, you are automatically redirected to the Active instance to facilitate changing HA configurations. 

    You can view the peer instance's WebUI link on both the Active and the  Standby instances. Note that you can use non-standard web ports to view the link for the Standby instance on the Active instance.


HA Tracking TableDiagnostics High Availability > HA Tracking Table

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  • Both the Active and the Standby instances support the HA Tracking Table.
  • The HA Tracking Table provides information on what time an instance assumes a role (Active or Standby).
  • The HA Tracking Table only tracks the changes of the instance that you are in.


Teams Direct Routing Connectivity CheckDiagnostics > ToolsNo change

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  • The Standby instance only allows you to view the configuration for Connectivity Check.
SBA LogsDiagnostics > ToolsN/AN/A
  • SBA Logs is removed for HA. 

Ribbon Service Troubleshooting

Software Upgrade 

Anchor
Software Upgrade
Software Upgrade

Diagnostics > Ribbon Service Troubleshooting

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  • Software Upgrade is added under Diagnostics for HA. 

    Info
    titleNote

    Software Upgrade only upgrades the HA instance that you are currently in. Ribbon does not encourage upgrading HA instances individually. If you need to upgrade an HA instance individually, contact Ribbon Support.


Packet CaptureDiagnostics > Ribbon Service TroubleshootingNo changeNo change
  • Packet Capture is available on both the Active and the Standby instances. 


...

Expand
titleSystem Tab


TaskSubtaskWebUI PathActive InstanceStandby InstanceWebUI Changes

Overview

System OverviewSystem > Overview 

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  • System Mode is added in Overview on both the Active and Standby instances.


...

Expand
titleMonitor Tab

By default, you can only configure the settings of your SBC SWe Edge through the Active instance. The Standby instance is mainly in a view-only permissions mode unless otherwise specified. 

TaskWebUI PathActive InstanceStandby InstanceWebUI Changes

SBC Edge Real-Time Monitor

System > SBC Edge Real-Time Monitor 

No change

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  • The Standby instance only allows you to view SBC Edge Real-Time Monitor.
Alarm ViewSystem > Alarm View No changeImage Removed
  • The Standby instance only allows you to view Alarm View.


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