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ALLDOC:Access Information on the Ribbon Documentation Center
ALLDOC:Access Information on the Ribbon Documentation Center

Former Sonus Documentation

All Sonus documentation is available online or as a PDF. To find links to the online product documentation or the PDFs, refer to Product Documentation.

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To access the PDFs, you must login to the wiki.

Former GENBAND Documentation

Technical documents are organized in collections either by product and product release or by solution and solution release.

If using the vSP2000 (on MA-RMS), access the following technical documents in the Ribbon Documentation Portal:

  • Virtual Hosting Environment Administration Guide (630-02720-01)
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For login help, go to the Global Support Assistance Center:

Link_in_new_tab
Texthttps://ribboncommunications.com/services/support-services/ribbon-support-portal
URLhttps://ribboncommunications.com/services/support-services/ribbon-support-portal
. You can see immediate support numbers at this site, or log in to the Global Support Assistance Center for a list of global technical support contacts.

To Access the Documentation Portal

Use the following procedure to access the Documentation Portal.

  1. Log in to the Ribbon Documentation Portal at https://doc.rbbn.com/, and then follow the prompts to log in.
  2. From the Home page, choose one of the following options to find content:

    1. Type a search term in the search field.

    2. From the Product list, select a product.

    3. From the Content Type list, select the type of content you require.

  3. From the Search Results page, view or add more filters to fine tune your search results.

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You can access content by using a plain text search or by filtering by product or content type on the Home page. After your search results display, you can fine tune your search results, save search results, and bookmark announcements and HTML topics.

Although an earlier release number might be on the cover of a document, content in documents with previous release values are relevant and applicable to that product release.

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