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This section describes using Connectivity Check to verify inbound and outbound service requirements for Cloud Connector Edition (CCE) and to check connectivity for interfacing with Microsoft Teams Direct Routing.

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  1. In the WebUI, click the Diagnostics tab.
  2. In the left navigation pane, click Teams Direct Routing > Connectivity Check.
    Caption0Figure1Running Connectivity Checks

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  3. Specify the values for each field for the service for which you need to verify port readiness. For SIP/TLS (TCP), the primary and secondary server IP addresses are hard-coded (not editable).
    Table of Contents
    maxLevel4
    minLevel4
  4. Click Apply. Service connectivity is checked and the Connectivity Check results display. Caption0Figure1Example of Connectivity Check Results

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    For example, after connectivity is checked for DNS (TCP), the message:  "DNS TCP check on <ip address>: Port (<ip address:port number>) is open" displays in the Connectivity Check Results. A second result using the same format displays the results for the Secondary Server specified. For more information, refer to Working with Connectivity Check - Verifying Service and Port Requirements for CCE and Teams


  5. Repeat Steps 3 and 4 for each service that requires verification of port readiness.

 


Connectivity Checks - Field Definitions
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Connectivity_Check_Fields
Connectivity_Check_Fields

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The following table describes the services for which Connectivity Check verifies port readiness and the format for results.


 

TableConnectivity Check Results

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Caption
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1
Service and ProtocolPortCCETeams
Direct
Routing
DescriptionConnectivity Check Results
Inbound
SIP/MTLS (TCP)5061
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Handles signaling for voice communications
 

STUN (TCP)443
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STUN/TURN negotiation of candidates
 

STUN (UDP)3478
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Determines the version of the Edge Server with which the
Skype server is communicating
 

SIP/TLS (TCP)5061
 

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Handles signaling for voice communications; primary and secondary server IP addresses are hard-coded.
 

RTP (UDP)16384 - 17584
 

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Handles media for voice communications
 

Outbound
DNS (UDP/TCP)53
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For the service that resolves the Public FQDN for the Microsoft Signaling Server, the Connectivity Check populates a default destination from the Host Name and Domain Name attributes in Host Information (that is, Web UI's Settings > System > Node-Level Settings). The tool opens the UDP socket and sends a homemade DNS packet.

If the remote server responds with a DNS response packet the port is reported as open. Otherwise, the port is reported as closed.
NTP (UDP)123
 

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Service to support timestamps in certificate usage
 

HTTP (TCP)80
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Certificate revocation check and Certificate Revocation
List (CRL) retrieval

The host field is filled by default with the FQDN found in the SBC certificate, under the attribute: CRL Distribution Point.

 


RTP (UDP)49152-65535
 

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Handles media for voice communications
 

SIP/TLS (TCP)5061
 

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Handles signaling for voice communications; primary and secondary server IP addresses are hard-coded.

 


For Teams Direct Routing, the SIP target can be the Microsoft SIP signaling server; Connectivity Check routes to: sip.pstnhub.microsoft.comsip2.pstnhub.microsoft.comsip3.pstnhub.microsoft.com.

 


STUN (TCP)443
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For the service handling STUN/TURN negotiation of candidates, the Connectivity Check opens a UDP socket and sends a homemade STUN packet.If the remote server does not respond with a STUN error packet, the port is reported as closed. The remote peer is the Microsoft Cloud Edge Server and the STUN protocol determines the Public IP address.
STUN (UDP)3748
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For the STUN service that determines the version of the Edge Server with which the Skype server is communicating, Connectivity Check populates a default destination from from the Host Name and Domain Name attributes in Host Information (that is, Web UI's Settings > System > Node-Level Settings). The tool opens the UDP socket and sends a homemade DNS packet.

If the remote server responds with a DNS response packet the port is reported as open. Otherwise the port is reported as closed.
SIP/MTLS (TCP)5061
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Service to resolve Microsoft Signaling Server Public FQDN

For CCE, the Connectivity Check routes to sip.YourSbcDomain