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In this section: Table of Contents

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1. Select the required 

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   from the devices list as shown in the image below.
   caption

   0	Figure
   1	Configuring EdgeMarc
   3	Devices List_1 New

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2. 3Configuring EdgeMarc dialog box

   Select the Analysis tab from the Devices List screen dialog box.

   Caption0Figure1Configuring EdgeMarc Dialog Box

   
   
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   The MOS, PCAP, Diagnostics, and TWAMP details of the device are displayed.

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You can view the MOS score and other call details of the most recent calls from this page.

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Call Ladder

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To view the Call Ladder, which details connectivity between the SIP Phone, 

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 and SIP Server, select the SIP CALL ID of the required call.

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The Call Ladder page appears.

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The Call Ladder page shows the following information:

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 allows you to perform packet capture for a better analysis of the traffic on your network. Perform the following steps to perform packet capture:

1. 3PCAP Pane

   Select START PACKET CAPTURE from the PCAP pane.

   Caption0Figure1PCAP Pane

   
   
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   The Start Packet Capture page appears.

2. On the Start Packet Capture page, enter the following details and click START:
   1. Max Duration: Enter the required maximum duration for which packet capture should occur.
   2. Max Size: Enter the maximum size of the accumulated data.
   3. Interface: Choose the desired for which packet capture is performed.
   4. Capture Filter: Choose the required Capture Filter from the drop-down menu.

   5. Comment: Enter a comment, if required.

      Caption0Figure1Start Packet Capture3Start Packet Capture

      
      
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Anchor
TWAMP_H2 TWAMP_H2

TWAMP

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Use the 

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TWAMP screen to view the connectivity details of the 

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with 

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 (see TWAMP page image).

For the LAN-side devices (phones) to show up on

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, run Health Report. Once the phones appear on the Devices > List > Inventories tab, you can run TWAMP on the devices that support it.

Info
title Note
You can run Run TWAMP from the Bulk Actions drop-down list on the Devices List screen.

Caption
0 Figure 1 Run TWAMP 3 Run TWAMP
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TWAMP page

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0	Figure
1	TWAMP Page
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Taking Snapshot

You can take a Snapshot of the

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log files for the purpose of troubleshooting. The 

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log file is generated in .tar compressed format and consists of various system log files when extracted.

1. Select TAKE SNAPSHOT from the Diagnostics screen to generate the .tar file (see Snapshot image).

2. 0Figure1

   Select the download icon to download the log files in .tar compressed format (see Snapshot image).

   Caption3Snapshot

   
   

   Snapshot

   
   

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3. Given below are the log files that are present inside the .tar file: 

   • lan_ring0

   • sysreport

   • wan1_ring0

   • wan2_ring0 

   Caption0Figure1.tar File Contents3.tar file contents

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