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Sonus Documentation

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Portal

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Latest Support NewsRibbon Product Releases

Latest

Support News

Ribbon Product Releases

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Latest Support NewsRibbon Product Releases
Latest Support NewsRibbon Product Releases
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Quick Links to Latest Documentation

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For first time visitors who already have a Sonus Customer/Partner Portal account, please follow these instructions to activate your wiki account. This site does not accept credentials for the net.com wiki.

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About Us

Ribbon is a leader in IP networking with proven expertise in delivering secure, reliable and scalable next-generation infrastructure and subscriber solutions. If you would like to learn more about us, please visit the official Ribbon Communications website or call a local office.

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Product Documentation

Access to all customer documentation for Sonus product lines
Online and PDF formats available
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Sonus Solutions Base

Solutions to various issues that may arise when deploying Sonus products and Microsoft Lync SBA's
 
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Sonus Service Advisories

 
 
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Toolbox

Product Configuration and How-To Videos
Utilities for debugging and analyzing output from Sonus products
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Customer and Channel Partner Portals

Trouble Tickets, Software Downloads, and Additional Content
 
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This website contains technical documentation for former Sonus Networks products.

Former GENBAND products technical documents are documentation is located in the GENBAND Ribbon Documentation CenterPortal.

If you are unable to access either of these websites, please submit a request here.