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Note
The chassis must be installed in adherence with the environmental specifications and power source requirements listed in Post Installation Checklist.

It is necessary to gather information about the platform before submitting the RMA. It is mandatory to fill this information into the RMA submit form:

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For more information on

Spacevars
0 series

hardware platform specification, refer to SBC 5000 Hardware Platform Specifications.

Note
Before installing the new license file, a configuration backup must be taken by using the command saveConfig, which generates the .tar.gz backup file prior to the replacement.

Note
The backup must be taken before performing any operation on the system. For detailed information, refer to Backing Up and Restoring SBC Software Saving the SBC Configuration.

Procedures

The following tasks are performed for physical replacement of the failed chassis with the new one:

• Perform a Graceful Shutdown
• Check Physical Access to the Failed Chassis
• Check Cable Labeling
• Unpack the Container
• Attach Wrist Strap
• Power Off the Failed Chassis
• Remove the SSD Hard Drive
• Remove the SFPs
• Remove the Power Supplies
• Remove the DSP Cards from the Failed Chassis
• Remove the Failed Chassis from the Rack
• Install the New License
• Mount the New Chassis to the Rack
• Connect the Chassis to the Grounding
• Install the Power Supplies
• Install the SFPs
• Install the SSD Hard Drive
• Plug the Cables Back
• Connect to Power and Power on the Switch
• Firmware Configuration and Upgrade

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Perform a Graceful Shutdown

Perform the following steps to gracefully shut down the SBC.

1. Shutdown host power using BMC GUI Power Control.
2. Shutdown BMC power [SSH to BMC console and execute shutdown -h now command].
3. Unplug the various connections including the power from the system.

4. Remove the power supplies and any DSP cards from the chassis.

   Note
   DSP cards can be removed only from SBC 5x10 series chassis.

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Check Physical Access to the Failed Chassis

Perform the following checks on all systems:

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Note
Do not continue this RMA procedure until all the above criteria are met.

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Check Cable Labeling

Check whether all cables connected to the failed chassis are labeled correctly with the corresponding port information for unique identification during the HW swap from the failed chassis to the new, and correct as needed. Label the cables that are not labeled.

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Caption
0 Figure 1 Rear Panel LEDs for SBC 5x10 Series

 

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Unpack the Container

Carefully remove the contents from the shipping container, and check each item for damage. 

Spacevars
0 series

is shipped with the items listed below. If any item is missing or damaged, contact your Sonus representative for support.

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Note
The newly delivered chassis does not contain power supplies and SFPs. The parts from the failed chassis must be used in the new chassis. Contact Sonus representative in case of missing parts.

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Attach Wrist Strap

See Connecting Electrostatic Discharge Wrist Strap for help with attaching the ESD wrist strap to prevent damage to the equipment.

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Power Off the Failed Chassis

The powering off the failed chassis includes:

• Disconnect from AC Power Source
• Disconnect from DC Power Source
• Disconnect the Chassis from the Grounding

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Disconnect from AC Power Source

The following procedure explains how to disconnect from your local AC power source:

1. Turn off your local AC power source.
2. Remove the power cord.

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Disconnect from DC Power Source

The following procedure explains how to disconnect from the DC Power:

1. Turn off your local DC power source.
2. Remove the Terminal connections.

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Disconnect the Chassis from the Grounding

The following procedure explains how to disconnect the ground from the 

Spacevars
0 series

using a 7/16 inch wrench:

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For detailed information on disconnecting chassis from grounding, refer to the section "Grounding 

Spacevars
0 series

Chassis" in Connecting Power to SBC 5000 Series and Powering On.

For graceful shutdown of the system, refer to the section Graceful Shutdown of the System.

Noprint

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Remove the SSD Hard Drive

To remove the SSD hard drive from

Spacevars
0 series

, refer to SBC 5000 Series Solid State Drive.

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Solid State Drive.

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Remove the SFPs

The SFPs are not the part of the new chassis delivery. Remove them before the chassis replacement and keep them in a secure place. To remove the SFPs from

Spacevars
0 series

, refer to SBC 5000 Series SFPs.

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Remove the Power Supplies

The power supplies are not a part of the chassis delivery as well. They must be removed and kept in a safe place until the chassis is replaced. To remove the AC and DC power supplies, refer to sections SBC 5000 Series AC Power Supply and SBC 5000 Series DC Power Supply.

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Remove the DSP Cards from the Failed Chassis

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This is applicable for SBC 5x10 series. For detailed information on removing the DSP cards, refer to the sections SBC 5x10 DSP20 Module and SBC 5x10 DSP25 Module.

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DSP25 Module.

Remove the Failed Chassis from the Rack

Removing the failed 

Spacevars
0 series

chassis contains these steps:

1. Disconnect the Rack Rear Support from the Rack Adapter Brackets by removing two Philips screws on each side of the

   Spacevars
   0 series

   . 

   Note
   Do not remove screws attaching the Rack Adapter Brackets to the rack until after removing the  Spacevars 0 series chassis from the rack.

   Caption
   0 Figure 1 Disconnecting Rack Adaptor Brackets

2. Supporting the chassis from the bottom, remove the mounting hardware from the front rack ears. Slide the

   Spacevars
   0 series

   forward off the Rack Adapter Brackets. Remove the Rack Adapter brackets from the rack by removing the four rack mounting screws, two each side.

   Caption
   0 Figure 1 Mounting brackets

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Install the

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License

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Bundle

Note
The license bundle must be applied on the currently standalone active system before powering on the replacement system with your SSD hard drive

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The new license bundle must contain the new serial number from the replacement chassis. Call TAC to re-generate the license. The serial number of the new chassis is necessary to generate the license. This number can be found on the sticker behind the front Bezel. TAC generates the license once the RMA is submitted. 

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Mount the New Chassis to the Rack

For details on rack mounting procedures, refer to Rack Mounting the SBC 5000 Series Chassis.

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to Rack Mounting the SBC 5000 Series Chassis.

Connect the Chassis to the Grounding

The following procedure explains how to connect the ground to the 

Spacevars
0 series

using a 7/16 inch wrench:

1. Locate the chassis grounding studs on the back of the chassis.

2. Attach the two hole chassis ground lug PN 300-30016 to the 

   Spacevars
   0 series

   using two flat washers PN 510-00057, two split lock washers PN 510-00056, and two hex nuts PN 511-00046 as shown in the following figure.

   Caption
   0 Figure 1 Chassis grounding lug location

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Install the Power Supplies

Push both power supplies into the chassis until you hear a “click” sound.

For more information on installing the power supplies, refer to the sections SBC 5000 Series AC Power Supply and SBC 5000 Series DC Power Supply.

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Install the SFPs

Push all SFPs into the chassis until you hear a “click” sound.

For more information on installing the SFPs, refer to the section SBC 5000 Series SFPs.

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Install the SSD Hard Drive

The replacement chassis is shipped with a pre-installed SSD. When the chassis RMA is performed, customer receives the SSD with pre-installed older release. The procedure to install SSD hard drive to the chassis is:

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1. Power off the chassis.
2. Dismount the SSD drive from the new chassis.
3. Push your SSD hard drive into the chassis.
4. Screw in the screw holding the hard drive.
5. After the 

   Spacevars
   0 series

   is rack mounted and the drive is inserted, you must attach the front bezel to the 

   Spacevars
   0 series

   by aligning 4 ball studs located on the bezel assembly to the ball stud sockets located on the 

   Spacevars
   0 series

   chassis. Apply equal forward pressure to the four corners of the bezel assembly until each of the four corners “click-in”.
6. Connect the power again. For detailed information, refer to the section Connecting to Power and Power on the Switch.

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1. .

Plug the Cables Back

Plug the required cables to the new chassis. Make sure all the cables are plugged in according to the labeling.

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Note
The Packet cables must be connected once: The replacement system is completely configured (BIOS/BMC updated, original SSD inserted). The new license is already applied to the active SBC.

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Connect to Power and Power on the Switch

The following procedure explains how to connect to the power and powering on the switch:

• Connect to AC Power and Powering On
• Connect to DC Power and Powering On 
• Install the DSP Cards

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Connect to AC Power and Powering On

1. Insert the end of the power cords to the 

   Spacevars
   0 series

   at the rear of the chassis as shown in this figure.
2. Connect the supplied power cords to the local AC power source. 

3. Turn on your local AC power source.

   Caption
   0 Figure 1 Connecting the AC power supply
   Image Removed

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1. Image Added

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Connect to DC Power and Powering On

1.  Remove the clear plastic terminal cover and re-secure the cover once the following connections have been made, as shown in next figure.
   • Connect Chassis ground to the Green cable
   • Connect Return to the Black cable
   • Connect -48V to the Red cable
2. Connect the supplied DC power cables to the local DC power source.

3. Turn on your local DC power source.

   Caption
   0 Figure 1 Connecting the DC power supply

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Install the DSP Cards

This is applicable for SBC 5x10 series. For more information on DSP card installation, refer to the sections SBC 5x10 DSP20 Module and SBC 5x10 DSP25 Module.

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Firmware Configuration and Upgrade

The installation process is divided into following parts. New license, BMC, and BIOS must be already installed or upgraded.

• Assign BMC Address
• Verify the Platform Software on the New System
• Update the BMC Firmware
• Configure the MGMT IP addresses
• Update BIOS Firmware
• Check the Overall System Status

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Assign BMC IP Address

Sonus provides the pre-configured IP address “169.254.77.1” to facilitate out of the box access to the BMC web interface. Configure your PC to access the default BMC address “169.254.77.1”. To access the BMC web application, connect the Field Service Port to the PC configured with the pre-configured IP address and type the IP address in a web browser.

For details, refer to the section Configuring BMC IP Address Via Serial Console or Configuring BMC for Remote Access.

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Access.

Verify the Platform Software on the New System

Make sure you have access to the correct software code that the current active system is running.

Note
Mount the USB and copy the software to /opt/sonus/ directory of the replacement system.

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Update the BMC Firmware

The BMC firmware is updated through the following steps:

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For details, refer to the section Upgrading SBC 5000 Series Firmware .

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Configure the MGMT IP Addresses

The new

Spacevars
0 series

does not have management IP addresses configured. To configure management IP address, refer to Configuring the Host Network Management Interface.

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Update the BIOS Firmware

The SBC application must be upgraded before using the old or the new SSD. For upgrading SBC application, refer to Upgrading SBC Application Software.

Note
The BIOS firmware for Spacevars 0 series is part of SBC application installation/upgrade package.

Note
Install/Upgrade any platform software and then install the application software on the replacement system. For details, refer to the section Installing SBC 5000 and 7000 Series Software.

Warning
An ISO (re-imaging) should be performed on every SBC received through Return Merchandise Authorization (RMA) process. To know more about re-installing ConnexIP OS, refer to: Re-Installing ConnexIP Operating System for SBC 5000 Series Re-Installing ConnexIP Operating System for SBC 7000 Series

Warning
During installation of the application, the local host role must be carefully entered. The local host role depends on what the system (being replaced) was originally configured for.  For example if it was originally the active system. So the local host role must be configured as active.

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Check the Overall System Status

The system status can be checked by using EMA GUI or by CLI commands.

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For detailed information, refer to All - System.

Using CLI

The following commands must be executed to check the system status:

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For details, refer to the section show table system.

Note
As part of the application install, the system will reboot. After reboot, the standby system starts to sync with the active system automatically. The sync process can take approximately 30 to 40 minutes. The sync and server status can be monitored through CLI/EMA/EMS on the active system.

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