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- Read all release notes for any pertinent upgrade instructions and applicable patches. See Production Releases page for available release notes.
Read all applicable WBAs (Check the associated release notes for applicable WBAs).
Tip To view WBA details, login to Customer Portal and from left panel, enter WBA into the Find Solutions search field, then click Go
- Download the software in advance.
- Verify network is healthy and in a condition to accept an upgrade.
- Familiarize yourself with the upgrade and roll-back procedures.
- Select a period of low traffic to perform the upgrade. Inform end users.
- Contact Customer Support to schedule on-call support.
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