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This guide lists the minimum number of tasks recommended to maintain an in-service 

Spacevars
0 series5

system. This guide is not intended to explain diagnostics, repair specific faults, nor is it intended to optimize performance. File locations and system settings may vary, mainly due to customer-specific configurations and requirements.

Warning
title Warning
Some procedures in this guide will interrupt/halt/prevent call processing and/or call accounting data collection. Do not perform any procedure if you do not know or understand the implications of performing that procedure.

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• Back Up SBC Configuration Using EMA
• Back Up SBC Configuration Using CLI

Info
title Note
Telecommunications laws may require that call records be stored for a specific amount of time both on and off site. Check for compliance.

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1. From the top-level CLI mode, enter the command:

   Code Block
   language none
   request system admin <SBC_system_name> saveConfig fileNameSuffix <filename.suffix>

2. When prompted to continue, enter 'yes'.  A message displays indicating the configuration was saved to a tar.gz file.
3. Copy the latest <filename>.tar.gz file from the /var/log/sonus/sbx/config directory to a remote location using FileZilla or some other software utility.
   

 

note

Info
title Note
The SBC stores up to 10 manual and 7 automatic backup files.

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Monitoring SBC Status

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• Core Dumps
• Event Logs
• Message Logs
• System Dump
• Back Trace
• Apache
• Netconf
• User Activity
• Install Logs
• Upgrade Logs

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Netconf_security_protection Netconf_security_protection

note

Info
title Note
The TShark Logs and System Diagnostic Logs are available only when you select and execute these objects, for more information on usage of these objects, refer to the respective links Troubleshooting Tools - TShark and System Administration - System Diagnostics.

 

Deleting Old SBC Logs

Delete unneeded files, such as old core dump files, on a regular basis. To manage and remove log files from the EMA (Platform Mode), see Log Management page.

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1. Read all release notes for any pertinent upgrade instructions and applicable patches. See Production Releases page for available release notes.

2. Read all applicable WBAs (Check the associated release notes for applicable WBAs).

   Tip
   To view WBA details, login to Customer Portal and from left panel, enter WBA into the Find Solutions search field, then click Go.

3. Download the software in advance.
4. Verify network is healthy and in a condition to accept an upgrade.
5. Familiarize yourself with the upgrade and roll-back procedures.
6. Select a period of low traffic to perform the upgrade. Inform end users.
7. Contact Customer Support to schedule on-call support.

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Back to Shutdown and Startup Procedures

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