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TypeAvailable Since
Release6.2.1

 

This section describes the upgrade procedure of M-SBC instances in N:1 Redundancy Group (RG).

Prerequisite

Perform the following activities prior to upgrading the M-SBC in an RG.

Download the Software Image

Download the required .QCOW2 and .md5 files from the Salesforce Customer Portal.

Upload the Software Image to OpenStack

To upload the .QCOW2 file to the OpenStack, navigate to Project > Compute > Images. For more information, refer to Creating Glance Image.

Check the Status of the Instances

In an M-SBC Redundancy Group, ensure all the five instances (4:1), the SBC Configurator instance, and EMS is up and running.

To check the instances, navigate to Project > Compute > Instances. The Instances window is displayed. The Instances window displays the status of the current image.

Caption
0Figure
1M-SBC Insatnces Instances in an RG

Identify the Currently Running Standby Instance

It is recommended to note down the IP addresses and ports (packet and management) of your standby instance while you created the RG.

In case you do not have the information readily available, to identify the To identify the currently running standby instance, perform the following steps:

  1. Log on to console as application admin on CLI of any of the instances as admin user.

  2. Execute the the following command and check the values of the parameters assignedRole and currentRole. For the currently running standby instance, the currentRole value must be standby.

    Code Block
    > show status system rgStatus
    rgStatus vsbc1-192.168.2.3 {
        actualCeName    vsbc1;
        assignedRole    active;
        currentRole     active;
        nodeId          61;
        serviceId       50;
        syncStatus      syncCompleted;
        usingMetavarsOf vsbc1-192.168.2.3;
        appVersion      V06.02.01A013;
    }
    rgStatus vsbc1-192.168.2.4 {
        actualCeName    vsbc1;
        assignedRole    standby;
        currentRole     standby;
        nodeId          42;
        serviceId       31;
        syncStatus      syncCompletedunprotectedRunningStandby;
        usingMetavarsOf vsbc1-192.168.2.4;
        appVersion      V06.02.01A013;
    }
    rgStatus vsbc1-192.168.2.5 {
        actualCeName    vsbc1;
        assignedRole    active;
        currentRole     active;
        nodeId          3;
        serviceId       2;
        syncStatus      syncCompleted;
        usingMetavarsOf vsbc1-192.168.2.5;
        appVersion      V06.02.01A013;
    }
    rgStatus vsbc1-192.168.2.6 {
        actualCeName    vsbc1;
        assignedRole    active;
        currentRole     active;
        nodeId          54;
        serviceId       43;
        syncStatus      syncCompleted;
        usingMetavarsOf vsbc1-192.168.2.6;
        appVersion      V06.02.01A013;
    }
    rgStatus vsbc1-192.168.2.7 {
        actualCeName    vsbc1;
        assignedRole    active;
        currentRole     active;
        nodeId          15;
        serviceId       04;
        syncStatus      syncCompleted;
        usingMetavarsOf vsbc1-192.168.2.7;
        appVersion      V06.02.01A013;
    }
  3. From the output of the standby instance, check the IP address, mentioned in the "Instance Rg Name". It corresponds to the ha-net IP address of that instance. For example, in the above output, IP address "192.168.2.4" corresponds to ha-net IP for the standby instance with Instance Rg Name: vsbc1-192.168.2.4.

  4. From the OpneStack OpenStack dashboard, note the Management IP of the standby instance by comparing the ha-net IP.

Anchor
Upgrade Process
Upgrade Process
Upgrade Process

Info
titleNote
  • The configured standby instance must be upgraded first, followed by the active instances.
  • Only one instance must be upgraded at a time.

Perform the following steps to upgrade.

  1. On OpenStack, navigate to Project > Compute > Instances. The Instances window is displayed.

  2. Anchor
    Rebuild
    Rebuild
    From the drop-down list corresponding to the standby instance, select the option Rebuild Instance.
    Caption
    0Figure
    1Selecting Rebuild Instance Option


    The Rebuild Instance window is displayed.

  3. Click Rebuild Instance to rebuild the instance with the upgraded image details.

    Caption
    0Figure
    1Rebuild Instance


    The status of the Task column is displayed as Rebuilding.
    Caption
    0Figure
    1Rebuilding Process


    Ensure to proceed with the rebuilding of the rest of the instances only when the rgstatus shows syncStatus as unprotectedRunningStandby.

  4. Repeat the steps (1 to 3 from the Upgrading M-SBC in N:1 Redundancy Group section) to upgrade the active instances one by one. Before upgrading an instance, the rgStatus must show syncStatus as syncCompleted.

    Once the rebuilds are completed, all the instances will be running with the upgraded image details.

    Caption
    0Figure
    1Rebuilding Process Completed for All the Instances

Post-Upgrade Monitoring

To verify if the instances are up and running with the upgraded software image details:

  1. Log on to CLI of any of the upgraded instances as admin user.
  2. Execute the following command :and check the appVersion field for each of the instances. Check syncStatus field in rgStatus output to ensure that all the currently active instances are in syncCompleted state. The standby instance displays syncStatus as unprotectedRunningStandby.

    Code Block
    > show status system rgStatus
    rgStatus vsbc1-192.168.2.3 {
        actualCeName    vsbc1;
        assignedRole    active;
        currentRole     active;
        nodeId          41;
        serviceId       30;
        syncStatus      syncCompleted;
        usingMetavarsOf vsbc1-192.168.2.3;
        appVersion      V06.02.01A022;
    }
    rgStatus vsbc1-192.168.2.4 {
        actualCeName    vsbc1;
        assignedRole    standby;
        currentRole     standby;
        nodeId          12;
        serviceId       01;
        syncStatus      syncCompletedunprotectedRunningStandby;
        usingMetavarsOf vsbc1-192.168.2.4;
        appVersion      V06.02.01A022;
    }
    rgStatus vsbc1-192.168.2.5 {
        actualCeName    vsbc1;
        assignedRole    active;
        currentRole     active;
        nodeId          53;
        serviceId       42;
        syncStatus      syncCompleted;
        usingMetavarsOf vsbc1-192.168.2.5;
        appVersion      V06.02.01A022;
    }
    rgStatus vsbc1-192.168.2.6 {
        actualCeName    vsbc1;
        assignedRole    active;
        currentRole     active;
        nodeId          64;
        serviceId       53;
        syncStatus      syncCompleted;
        usingMetavarsOf vsbc1-192.168.2.6;
        appVersion      V06.02.01A022;
    }
    rgStatus vsbc1-192.168.2.7 {
        actualCeName    vsbc1;
        assignedRole    active;
        currentRole     active;
        nodeId          35;
        serviceId       24;
        syncStatus      syncCompleted;
        usingMetavarsOf vsbc1-192.168.2.7;
        appVersion      V06.02.01A022;
    }

    Execute the following command to check the sync status:

    Code Block
    > show status system syncStatus
    syncStatus "Metavar Data" {
        status syncCompleted;
    }
    syncStatus "Call/Registration Data" {
        status syncCompleted;
    }
Info
titleNote
  • Upgrading a Redundancy Group impacts the service provided by all the instances of the group.
  • The upgrade process of a Redundancy Group is completed only after all the instances of the group are upgraded to the same build.
  • If the upgrade fails for any of the instances, you must revert back all the instances of the group to the previous build using the Rebuild Instance process.

 

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