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The

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chassis replacement procedure describes the necessary tasks to replace the
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chassis. It contains information about the physical swap as well as BMC and BIOS upgrade (if necessary).

The Sonus

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system is a 2U rack-mounted chassis. It can be front or center mounted in standard 19” wide racks, with options for 23” wide racks.

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For more information on

Spacevars
0series
hardware platform specification, refer to SBC 5000 Hardware Platform Specifications.

Note

Before installing the a new license file, a configuration backup must be taken by using the command saveConfig, which generates the .tar.gz backup file prior to the replacement.

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The following tasks are performed for physical replacement of the a failed chassis with the a new one:

 

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  1. Shutdown host power using the BMC GUI Power Control.
  2. Shutdown BMC power [SSH to the BMC console and execute shutdown -h now command].
  3. Unplug the various connections including the power from the system.
  4. Remove the power supplies and any DSP cards from the chassis.

    Note

    DSP cards can be removed only from SBC 5x10 series chassis.

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Note

The newly delivered chassis does not contain power supplies and SFPs. The parts from the failed chassis must be used in the new chassis. Contact your Sonus representative in case of missing parts.

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Install the License Bundle

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The license bundle must be applied on the currently standalone active system before powering on the replacement system with your SSD hard drive.

Warning

The licenses must be applied on the standalone active system before bringing up the replacement system online.

The new license bundle must contain the new serial number from the replacement chassis. Call TAC Technical Support to re-generate the license. The serial number of the new chassis is necessary to generate the license. This number can be found on the sticker behind the front Bezel. TAC Technical Support generates the license once the RMA is submitted. 

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Make sure you have access to the correct software code that the current active system is running.

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Mount the USB and copy the software to the /opt/sonus/ directory of the replacement system.


Update the BMC Firmware

The BMC firmware is updated through the following steps:

  1. Obtaining the BMC firmware image from the Salesforce customer portal Ribbon Support Portal and copying it to the local folder on the PC.
  2. Upgrading the firmware.

For details, refer to the section Upgrading SBC 5000 Series Firmware .

Configure the MGMT IP Addresses

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The SBC application must be upgraded before using the old or the new SSD. For upgrading SBC application, refer to Upgrading SBC Application.


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The BIOS firmware for

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is part of SBC application installation/upgrade package.

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Install/Upgrade any platform software and then install the application software on the replacement system. For details, refer to the section Installing SBC 5000 and 7000 Series Software.

Warning

An ISO (re-imaging) should be performed on every SBC received through Return Merchandise Authorization (RMA) process. To know more about re-installing ConnexIP OS, refer to:

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For details, refer to the section show table system.

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As part of the application install, the system will reboot. After reboot, the standby system starts to sync with the active system automatically. The sync process can take approximately 30 to 40 minutes. The sync and server status can be monitored through CLI/EMA/EMS on the active system.

 

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