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Enterprises are moving beyond voice-centric nature of IP PBX to real-time IP communications such as presence, instant messaging, web/voice/video conferencing, voicemail and visual voicemail, real-time business applications and telepresence in an effort to maximize their IP network. Enterprises are also in the process of moving away from VoIP islands to peer-to-peer VoIP networks to facilitate business-to-business collaboration and/or federation.
As enterprises move away from TDM and deploy real-time IP communications services and interactive business applications such IP contact centers, referred to as Unified Communications (UC), they face significant challenges in security, interoperability, QoS and regulatory compliance. The
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Figure 1 shows how SBC platforms enable enterprises to control critical IP network borders to their centers that host VoIP/UC infrastructure.
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The example graphics depicits SBC 5000, but all the platforms are supported. |
Where the
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Enterprises will deploy
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Enterprises use the same
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To learn about Service Provider deployment scenarios, see Service Provider Deployment Scenarios. To learn about H.323 deployment scenarios, see H.323 Deployment Scenarios. |