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Info
titleInfo

The Platform Manager tool is used to upgrade the 

Spacevars
0product
 application from 3.x/4.x release to 5.0 release. Beginning with 5.0 release, the Platform Manager is integrated into the EMA and hereafter referred to as EMA Platform Mode.

When upgrading from 5.0 and later releases, use Upgrading SBC Application using EMA Platform Mode procedures.

The

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0product
application upgrade from version 3.x/4.x to version 5.x or later is performed using Platform Manager. The ConnexIP Operating system and BIOS firmware is also upgraded along with the
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 application upgrade.

Warning
titleWarning

 This procedure is service impacting.

Info
titleNote

The BIOS firmware upgrade is not part of

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application upgrade in both
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0series2
and
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platforms. 

 

The following procedure describes the 

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application upgrade using the Platform Manager (non-LSWU):

  1. Download the
    Spacevars
    0product
     application package from the Ribbon Support Portal to your local folder on a PC or remote server. Refer to Downloading Software from

...

  1. the Ribbon Support Portal.
  2. Validate the SBC md5 checksum using the checksum calculator. Refer to Validating MD5Sum with 'Checksums Calculator' for guidance.
  3. Launch the Platform Manager.
    The Platform Manager main screen appears.

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    0Figure
    1Platform Manager Main Screen

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  4. Upload the SBC application package to the active and standby SBC servers using the Upload Files tab.

    1. Click Upload Files.

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      0Figure
      1Opening Upload Files Tab

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    2. Click Select.
    3. Select the SBC application package files in the File Upload screen.

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      0Figure
      1Selecting SBC application package

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    4. Click Open. The Files are added in the Upload Queue section.

    5. Click Upload to upload the queued files.

      Caption
      0Figure
      1Uploading SBC package

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    6. Once the file upload is completed, the SBC application files are moved to the Files section.

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      0Figure
      1Completing the upload

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  5. Stop the application on the active server using Admin > Stop Application.

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    1Stopping Active Server

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  6. Stopping the application is a service-affecting operation. Confirm the stop operation by entering your user credentials and clicking Stop.

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    1Confirm Stop Application

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  7. The application is stopped on the active server.

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    1Stopping Application on Active Server

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  8. Launch the Platform Manager on the standby server.

    Info
    iconfalse
    titleNote

    Once the active server (WFDSBC01a) stops, automatically the standby server (WFDSBC01b) becomes active. 

    Caption
    0Figure
    1Platform Manager Main Screen

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  9. Stop the application on the standby server using Admin > Stop Application.

    Caption
    0Figure
    1Stopping Standby Server

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  10. Stopping the application is a service-affecting operation. Confirm the stop operation by entering your user credentials and clicking Stop.

    Caption
    0Figure
    1Confirm Stop Application

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  11. The application is stopped on the standby server.

    Caption
    0Figure
    1Stopping Application on Standby Server

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  12. From the Platform Manager of the initial active server (WFDSBC01a), navigate to the SW Install > Upgrade SBC Application tab. Select the SBC Application Version to upgrade, and click Next.

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    iconfalse
    titleNote

    Select the "off-line" upgrade option for Non-LSWU upgrades. Ignore the messages appearing for Live Software Upgrade (LSWU). These messages will be removed in the subsequent releases. 

    Caption
    0Figure
    1Selecting SBC Version

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    Info
    iconfalse
    titleNote

    The signature file of the SBC package verifies the integrity of the package contents before proceeding with the SBC installation. 

  13. Confirm the upgrade by providing your user credentials and clicking Upgrade.

    Caption
    0Figure
    1Confirming Upgrade

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  14. The upgrade process starts on the active server (WFDSBC01a) and displays the upgrade status on the View Application Upgrade Log screen.

    Caption
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    1Continuing SBC Upgrade

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    Caption
    0Figure
    1Continuing SBC Upgrade

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    Info
    iconfalse
    titleNote

    You may lose connectivity to the browser session when the server reboots. 

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    iconfalse
    titleNote

    This process takes approximately 45 minutes to complete on a single server. 

    Caption
    0Figure
    1Rebooting SBC Platform

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    Info
    iconfalse
    titleNote

    BIOS upgrade is not part of the SBC application upgrade in both

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    and
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    platforms. 

    Warning

    Once the upgrade is successful, clear the browser cache prior to accessing the SBC EMA.

  15. Launch the EMA Platform Mode.
    Log on using the default credentials.

    Caption
    0Figure
    1Logging On to EMA Platform

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    Info
    iconfalse
    titleNote

    Beginning with 5.0 release, the Platform Manager is integrated into the EMA and referred to as EMA Platform Mode. Thus, post 5.0 SBC application installation and upgrades are performed using the EMA. 

  16. Verify the SBC application status on the Administration > System Administration > Platform Management screen.

    Caption
    0Figure
    1Verifying Active SBC Status

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    iconfalse
    titleNote

    Once all the SBC process starts running, continue upgrading the standby SBC server. 

  17. Follow step 12 through step 16 to perform the upgrade on the standby server (WFDSBC01b).

  18. Verify the standby SBC application status on the Administration > System Administration > Platform Management screen.

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    0Figure
    1Verifying Standby SBC Status

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  19. Verify the firmware, ConnexIP OS and SBC application versions in Monitoring > Dashboard > System and Software Info.

    Caption
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    1System and Software Information for HA pair

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  20. Log on to EMA. Navigate to Monitoring > Dashboard > System Status to verify the overall HA system status on the active server.

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    0Figure
    1Overall HA System Status

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