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Info
titleInfo

The Platform Manager tool is used to upgrade the 

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0product
 application from 3.x/4.x release to 5.0 release. Beginning with 5.0 release, the Platform Manager is integrated into the EMA and hereafter referred to as EMA Platform Mode.

When upgrading from 5.0 and later releases, use Upgrading SBC Application using EMA Platform Mode procedures.

The

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application upgrade from version 3.x/4.x to version 5.x or later is performed using Platform Manager. The ConnexIP Operating system and BIOS firmware is also upgraded along with the
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 application upgrade.

Warning

This procedure is service impacting.

Info
titleNote

The BIOS firmware upgrade is not part of the SBC application upgrade in both

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and
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platforms. 

 

The following procedure describes the 

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application software upgrade using the Platform Manager (non-LSWU):

  1. Download the SBC application package from the Ribbon Support Portal to your local folder on a PC or remote server. Refer to Downloading Software from

...

  1. the Ribbon Support Portal.
  2. Validate the SBC md5 checksum using a checksum calculator. See Validating MD5Sum with 'Checksums Calculator' for guidance.
  3. Launch the Platform Manager.

    The Platform Manager main screen appears.

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    1Platform Manager Main Screen

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  4. Upload the SBC application package to SBC server using Upload Files tab.

    1. Click Upload Files tab.

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      1Opening Upload Files Tab

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    2. Click Select.
    3. Select the SBC application package files on the File Upload screen.

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      1Selecting SBC application package

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    4. Click Open. The files are added in the Upload Queue section.

    5. Click Upload to upload the queued files.

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      1Uploading SBC package

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    6. Once the file upload is complete, the SBC application files are moved to the Files section.

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      1Completing the upload

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  5. Stop the SBC application using Admin > Stop Application.

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    1Admin Tab

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  6. Stopping the application is a service-affecting operation. Confirm the stop operation by entering your user credentials and clicking Stop.

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    1Entering credentials to stop the application

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    The application is stopped on the SBC server.

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    1Stopping the Application

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  7. Navigate to SW Install > Upgrade SBC Application. Select the SBC Application Version to upgrade and click Next

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    1Selecting SBC Version

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    titleNote

    Select the "off-line" upgrade option for upgrading a standalone configuration. Ignore the messages appearing for Live Software Upgrade (LSWU). These messages will be removed in subsequent releases. 

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    iconfalse
    titleNote

    The signature file of the SBC package verifies the integrity of the package contents before proceeding with the SBC installation. 

  8. Confirm the upgrade by providing your user credentials and click Upgrade.

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    1Confirming SBC Upgrade

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  9. The upgrade process starts on the SBC and displays the upgrade status on the View Application Upgrade Log screen.

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    1Viewing SBC Application Status

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    Caption
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    1Continuing SBC Application Upgrade

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    iconfalse
    titleNote

    You may lose connectivity to the browser session when the server reboots. 

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    titleNote

    The upgrade procedure takes approximately 45 minutes to complete. 

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    1Rebooting SBC Platform

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    Warning

    Once the upgrade is successful, clear the browser cache prior to accessing the SBC EMA.

  10. Launch the EMA.
    Log on using the default credentials. Change the password if you are logging in for the first time.

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    1Logging On to EMA

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    Info
    iconfalse
    titleNote

    Beginning with the 5.0 release, the Platform Manager is integrated into the EMA as EMA Platform Mode. Thus, post 5.0 SBC application installation and upgrades are performed using the EMA. 

  11. Verify the SBC application status on the Administration > System Administration > Platform Management screen.

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    1Active SBC Server
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  12. Verify the new OS and SBC application versions in Monitoring > Dashboard > System and Software Info.

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    1New Application and OS Version
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