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  1. Download the SBC application package from the Salesforce customer portal to your local folder on a PC or remote server. To know more on how to download files, refer to Downloading Software from Salesforcethe Ribbon Support Portal.
  2. Validate the SBC md5 checksum using the checksum calculator. See Validating MD5Sum with 'Checksums Calculator' for guidance.
  3. Launch EMA.

  4. Navigate to Monitoring > Dashboard > System and Software Info to verify the software and HA peer status for both active and standby servers.

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    1System and Software Info Screen for Active Server

    Caption
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    1System and Software Info Screen for Standby Server

  5. Navigate to Administration > System Administration > File Upload to upload the SBC application package to active and standby SBC servers.

    1. Click File Upload tab.

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      1File Upload Screen

    2. Click Add Files to Queue.

    3. Browse the SBC application package files in the File Upload screen and click Open 

      Note

      A new "qcow2" image file is added to the list of upgrade files for upgrade to 6.0.0 R0 and later releases.

      For example: "sbc-V06.02.00R000-connexip-os_05.00.00-R000.qcow2".

      Caption
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      1Selecting SBC application package

        

    4. The files are listed in Upload Queue section. Click Upload All Files. The file upload starts.

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      1Uploading SBC package

       
       

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      1Files on SBC

       

       

    5. Repeat steps "a" through "e" for Standby SBC server.
  6. Stop the application on Active server using Administration > System Administration > Platform Management > Stop SBC Application.

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    1Stopping SBC Application in Active Server

  7. The stop application is a service affecting operation. Click OK to continue the stop operation.

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    1Confirming Stop SBC Application

  8. The application is stopped on the active server.

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    1Application Stopped on Active Server

  9. Launch the EMA Platform Mode on the Standby server.

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    titleNote

    Once the Active server (WFDSBC01a) is stopped, the Standby server (WFDSBC01b) automatically becomes active. 

  10. Stop the application on the Standby server using Administration > System Administration > Platform Management > Stop SBC Application.

    Caption
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    1Stopping SBC Application on Standby Server

  11. The stop application is a service affecting operation. Click OK to continue the stop operation.

    Caption
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    1Confirming Stop Application

  12. The application is stopped on the Standby server.

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    1Application Stopped on Standby Server

  13. From the EMA of initial active server (WFDSBC01a), Navigate to Administration > System Administration > Software Install/Upgrade tab.

  14. Select the SBC Package Name to upgrade, and click Standalone Software Upgrade.

    Info
    iconfalse
    titleNote

    Since, you are performing an non-LSWU upgrade, and both the Active and Standby SBCs are down, it is considered as Standalone Upgrade even for a HA pair. 

    Caption
    0Figure
    1Selecting SBC Package

     

     

    The signature file of the SBC package verifies the integrity of the package contents before proceeding with the SBC installation.

    Caption
    0Figure
    1Verifiying Package Integrity

     

  15. Click Start Upgrade.

    Caption
    0Figure
    1Selecting Offline Upgrade

     

     

    The upgrade process starts on the Active server (WFDSBC01a) and displays the upgrade status on Upgrade Log section.

    Caption
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    1Copying Package to Staging and Extract package contents

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    1Performing pre-install checks

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    1Performing Sonus DB install

    Info
    iconfalse
    titleNote

    You may lose connectivity to browser session as the server goes for reboot. 

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    iconfalse
    titleNote

    This process takes approximately 45 minutes to complete on a single server. 

    Warning

    Once the upgrade is successful, clear the browser cache prior to accessing the SBC EMA.

  16. Log on to the EMA using the default credentials.

    Caption
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    1Logging On to EMA Platform

    Caption
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    1Logging On to EMA Platform

  17. Verify the SBC installation status on the Administration > System Administration > Software Install/Upgrade screen.

    Caption
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    1Continuing the SBC Upgrade


    Wait until the SBC upgrade is complete.

    Caption
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    1Completing SBC Upgrade

  18. Verify the SBC application status on the Administration > System Administration > Platform Management screen.

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    1Verifying Active SBC Status

    Info
    iconfalse
    titleNote

    Once all the SBC process starts running, continue upgrading the Standby SBC server. 

    Note

    If the upgrade is from pre-SBC 5.1 release to SBC 5.1 and above releases If upgrading your SBC from a release prior to 5.1.x, stop the application on the active server , using using Administration > System Administration > Platform Management > Stop SBC Application before  before proceeding to the next step.

  19. Follow the step 13 through step 18 to perform upgrade on the Standby server (WFDSBC01b).

  20. Verify the SBC application status on the Administration > System Administration > Platform Management screen.

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    1Verifying Standby SBC Status

  21. Verify the Firmware, ConnexIP OS and SBC application in Monitoring > Dashboard > System and Software Info.

    Caption
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    1System and Software Information for Active Server

    Caption
    0Figure
    1System and Software Information for Standby Server

  22. Verify the system sync status is in Sync Completed state in All > System > Sync Status.

    Caption
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    1System Sync Status

     

    Info

    End of Procedure