Anchor
New Deployment New Deployment

New Deployment: Download Package From Self-Service Licensing and Downloads Portal

Perform the following steps to download the SBC SWe Lite package from the

Prerequisites: Prior to downloading software from the Ribbon Self-Service Licensing and Downloads portal, a product quote and purchase order (exception: trial deployments do not require a PO) is required. Please contact Contact your Ribbon sales representative or authorized Ribbon partner to submit a product quote and (if applicable) purchase order; the salesperson/authorized partner will likely advise you further upon successful submission of both items with Ribbon.

1. Click the link contained in the "Ribbon License Available..." email received from Ribbon to access the Self-Service Licensing and Downloads Portal.

1. Note
   The email usually arrives within 1-2 business days from successful submission of a product quote and (if applicable) purchase order. If you do not receive your email within that period, please visit your email

1. inbox (junk folder, spam folder,

1. clutter, etc.) for the email

1. . If still not found, contact Ribbon sales

1. representatives or authorized Ribbon partner.

1. 
   

   Caption
   0 Figure 1 Email from Ribbon Licensing
   Image Modified

1. 
   
   

2. Complete the address information fields and then review the Ribbon  Software End-User License Agreement. Click Accept if you agree to the terms, and then click Submit.
   

   Caption
   0 Figure 1 Welcome to the Self Service Portal

Image Removed

1. Image Added

   
   
   

2. Click Software Download.

   Caption
   0 Figure 1 Click Software Download

Image Removed

1. Image Added

   
   
   

2. Click the Select Software tab and then click Request Download.

   Caption
   0 Figure 1 Select Software

Image Removed

1. Image Added

   
   
   

2. Complete the address fields, read and accept the End-User License Agreement, and, if you agree, click Submit.

   Caption
   0 Figure 1 Accept and Submit

Image Removed

1. Image Added

   
   The portal will acknowledge your request to download the software, and an email should arrive within 30 minutes with additional download instructions.

   Anchor
   #Acknowledgement of Request #Acknowledgement of Request

   
   
   

   Caption
   0 Figure 1 Request Acknowledgement

Image Removed

1. Image Added

2. Re-access the Ribbon Self-Service Licensing and Downloads center using the embedded hyperlink in the email, submit the requested credentials, and then click the Software Download button when available.
   

1. 
   
2. Click the appropriate Software Request ID.
   

1. 
   
2. When the Software Request page opens, click on the appropriate download URL from the Software Requests section to download the software. The browser redirects you to the Download Manager page and a pop-up window opens with prompts to save your file. If the pop-up window fails to open, click the click here link to save your file.
   

1. 
   
2. Save the software to your local PC or server.
   

1. 
   
2. After downloading the SBC SWe Lite package, check the number of bits transmitted. This number should be the same as the number of bits shown when using a checksum calculator.

1. 
   
   
2. Perform the steps in the following subsections based on the type of Hypervisor installation:

   For VMware ESXi:
   

   1. Extract SWeLite-VMWare-release.7.0.0.buildxx.zip file into a local folder, where xx is the current build number.
   2. Verify or change the information on the pop-up window as necessary, and click OK.
   3. Open the SWeLite-VMWare-release.7.0.0.buildxx folder.
   4. Open the Install folder.
   5. Copy the SBCSWeLite-release-7.0.0.buildxx.ova file to a local folder.
   
   For KVM: 
   1. Extract SWeLite-KVM-release.7.0.0.buildxx.zip file into a local folder, where xx is the current build number. 
   2. Navigate to and open the Install folder.
   3. Copy SBCSWeLite-disk1.qcow2, SBCSWeLite-disk2.qcow2, and SBCSWeLite-disk3.qcow2 files to a target Virtual Disk Source path.
      Example: /var/lib/libvirt/images
    

   For Hyper-V:
   

   1. Extract SWeLite-Hyper-V-release.7.0.2.buildxx.zip file into a local folder, where xx is the current build number.
   2. Open the SWeLite-Hyper-V-release.7.0.2.buildxx folder.
   3. Open the Install folder.
   4. Extract SWeLite-Hyper-V.zip folder into a local folder.
      
   5. Verify or change the information on the pop-up window as necessary, and click OK.
   6. Open the SBCSWeLite-HyperV folder.
   7. Copy the SBCSWeLite-hyperv folder to a location on Hyper-V host containing Virtual Machines to import.
      Example: C:\Users\Public\Documents\Hyper-V\Import
      

1. 1. 
      
2.  Proceed to Installing SBC SWe Lite.
   

Anchor
Upgrade Upgrade

Upgrade From an Existing Deployment: Download Package From Customer or Partner Portal

Perform the following steps to download the SBC SWe Lite package from the Ribbon Global Support Portal to upgrade from an existing deployment.

Click Login and then select the appropriate choice: Customer Portal or Partner Portal.

Enter your User Name and Password, and then click Login.

Click Support and then SW DOWNLOAD.

Click the Product drop-down list and select SWeLite.

Click the appropriate Software Request ID.

Save the software to your local PC or server.

7.

Perform the steps in the following table based on the type of Hypervisor installation:

8. Proceed

to Installing SBC SWe Lite.