Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Add_workflow_for_techpubsAUTH1eyoustraREV5bscogginsREV6bscogginsREV3avidyashankarREV1akhan 

Panel

In this section:

Table of Contents
maxLevel3

The Software Install-Upgrade window provides options to install or upgrade the SBC Application.

SBC supports Upgrade Manager interface, which performs Live Software Upgrade (LSWU) on an HA pair without affecting the SBC services. The Upgrade Manager interface upgrades the SBC application on both active and standby SBCs of the HA pair.

Upgrade Manager interface:

  • indicates the progress of current upgrade action, current upgrade state and the percentage of completion.
  • allows you to perform a pre-upgrade check at any time when SBC is functional. It also instructs you to proceed with the upgrade or not based on the logs collected during the pre-upgrade checks.
  • provides a clear indication of the step which failed during the upgrade process and leaves the SBC in a state where manual intervention is possible to complete the upgrade process. 

It also provides REST interface to external authentic clients and EMS to perform and monitor LSWU.

Complete SBC Application Package files are available on Salesforce for download. For more information on how to download the required SBC Application files, refer to Downloading the Software from Salesforcethe Ribbon Support Portal.

Info
titleNote:

SBC allows you to upload only three software packages at a time.


Once the files are downloaded to the local drive, use the File Upload option to upload these files to SBC. To know more about how to upload SBC Application Package files, refer to System Administration - File Upload.

Once the files uploaded, they are available on Software Install-Upgrade window.

To View SBC Application Package

On SBC main screen, navigate to Administration > System Administration > Software Install-Upgrade. The Software Install/Upgrade window is displayed. The available packages are displayed under Packages pane.

Caption
0Figure
1Packages Panel Before an Upgrade

Caption
0Figure
1Packages Panel After an Upgrade

The Packages panel provides the following information:

  1. Most recent Live Software Upgrade:
    1. Upgrade From - SBC version from which the upgrade happened.
    2. Upgrade To - Current SBC version displayed by the application.
    3. Date - Date and timestamp of the upgrade process.
    4. Upgrade Status - Whether the upgrade was successful or failed.
  2.  SBC application packages available for installation or upgrade.

To Install an SBC Application Package

To Install an SBC Application Package:

  1. In the Packages panel, select the package that you want to install.

    Caption
    0Figure
    1Installation Package

  2. Click Install Software to continue with the installation.

    Caption
    0Figure
    1Install Software

  3. SBC validates the selected package. If the package and the contents are valid, SBC provides additional fields to populate.

    Caption
    0Figure
    1Verifying Software Package

  4. Choose the type of SBC installation that you want to perform. The options are:

    1. HA Pair

    2. Standalone

      Caption
      0Figure
      1Packages New Installation Options

  5. For SBC hardware type of installation, choose SBC Type as I-SBC.
    For SBC Type, choose from the options listed:

    SBC TypeDescription
    I-SBCSpecifies an Integrated Signaling and Media network element (I-SBC). This is applicable for SBC on hardware environment (SBC 5000 Series, SBC 7000 Series, and SBC 5400).
    S-SBCSpecifies the SBC type as Signaling. The S-SBC (Signaling SBC) is applicable for SBC on Cloud environment.
    M-SBCSpecifies SBC type as Media. The M-SBC (Media SBC) is applicable for SBC on cloud environment.

    For more information on the value of each field and information for the installation procedure, refer to Installing SBC Application Using the ERE.

Include Page
NTP_server_limit
NTP_server_limit

To Perform an Offline Upgrade of SBC Application

Info
titleNote:

This procedure is applicable only when you want to upgrade from SBC 5.0.0 release to future releases.

 

To upgrade an SBC Application Package in offline mode:

  1. In the Packages panel, select the package that you want to upgrade to.

    Caption
    0Figure
    1Upgrade Package

  2. Click Standalone Software Upgrade to continue with the upgrade.

    Caption
    0Figure
    1Standalone Software Upgrade

     

     

    SBC validates the selected package.

    Caption
    0Figure
    1Standalone Software Upgrade Validation

     

    Once the package is verified, SBC displays the upgrade option.

    Caption
    0Figure
    1Standalone Software Upgrade Window

  3. Click Start Upgrade to start the Upgrade process. Refer Upgrading SBC Application using EMA Platform Mode for more details.

To Perform Live Software Upgrade of SBC Application

LSWU is performed on an HA pair.

Info
titleNote:

LSWU using Upgrade Manager does not affect any on-going SBC services.


Prior to performing LSWU using the Upgrade Manager interface, ensure:

  • that the firmware versions on both active and standby SBCs are same. If the firmware versions are different, upgrade the firmware to required version prior to performing an LSWU. For more information, refer to Upgrading Firmware.
  • to download the correct SBC software bundle from Salesforce. Refer to Downloading the Software from Salesforcethe Ribbon Support Portal to know more.
  • to upload the SBC application files to both active and standby SBCs using the System Administration - File Upload option.
  • to execute/start the LSWU process only on the current active SBC.

To upgrade an SBC Application Package using LSWU:

  1. In the Packages panel, select the package that you want to upgrade to.

    Caption
    0Figure
    1Upgrade Package

  2. Click Live Software Upgrade to continue with the upgrade.

    Caption
    0Figure
    1Live Software Upgrade

     

    SBC validates the selected package.

    Caption
    0Figure
    1Live Software Upgrade Validation

     

    Once the package is verified, SBC displays the upgrade option.

    Caption
    0Figure
    1Live Software Upgrade Window

  3. (Optional) Click Perform Pre-Upgrade Checks.

    Info
    titleNote:

    The Pre-Upgrade Checks can be performed anytime and outside the maintenance window too. These checks are performed to verify if the system is ready for an upgrade.

    Caption
    0Figure
    1Perform Pre-Upgrade Checks

    The Pre-Upgrade Checks Complete message is displayed once the verification is completed.

     

    Caption
    0Figure
    1Performing Pre-Upgrade Checks

  4. Once Pre-Upgrade checks are complete, click Start Upgrade to start the Upgrade process.

    Caption
    0Figure
    1Start Live Upgrade

    Info
    titleNote:

    The LSWU initially starts on the standby SBC.


    The Software Upgrade panel displays the upgrade status.

    Caption
    0Figure
    1LSWU Upgrade Status

    Info
    titleNote:

    The complete LSWU process takes approximately 45 to 60 minutes. Refer Live Software Upgrade Using EMA for more details.

  5. Once the upgrade is over on the standby SBC, the process starts over for active SBC. The active SBC reboots in the process. Logon in EMA platform mode to check the status.

    Once LSWU process completes, a pop-up message Live Upgrade Complete is displayed.

    Caption
    0Figure
    1Live Upgrade Complete

  6. Click OK to complete the process.

Warning

Once the upgrade is successful, clear the browser cache prior to accessing the SBC EMA.

Refer to Managing SBC Core Users and Accounts for information on the user IDs and passwords created on the SBC by default during installation or upgrade.

Info
titleNote:

After upgrade on an SBC SWe deployment on AWS, you must change the default password for the default admin user the first time you log in.

 

To Delete an SBC Application Package

Info
titleNote:

Once an application package file is deleted, it cannot be retrieved from any location.

 

To delete an SBC Application Package:

  1. In the Packages pane, select the package that you want to delete.

    Caption
    0Figure
    1Delete Package

  2. Click at the end of the selected row to remove the package. A confirmation dialog box is displayed. 

    Caption
    0Figure
    1Software Package Delete Confirmation

  3. Click Delete to confirm. The selected package is removed from the Packages pane.

Pagebreak