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It is important to select the correct firmware file for the existing platform type. The upgrade fails if the platform type mismatches with the selected firmware upgrade file. For example: For SBC 7000 Series platform, the firmware upgrade file should be firmware-7x00-V0x.xx.00-R000.img file.
The following details helps to choose the correct firmware file for an upgrade:
| Platform Type | Firmware file |
|---|---|
| SBC 5000 Series (5100, 5110, 5200, 5210) | Upgrade from 2.x to 3.x version:
Upgrade from 3.x to 3.y version:
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| SBC 5400 | Upgrade from any version to latest version:
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| SBC 7000 Series | Upgrade from any version to latest version:
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Upgrade BMC Firmware for SBC 5400 and SBC 7000 Series
The SBC 5400 and the SBC 7000 Series BMC firmware is upgraded using the standard upgrade method (using the ".rom" file). The standard upgrade method allows you to directly upgrade from any version to the latest BMC version.
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This method is applicable only to SBC 5400. |
Upgrade Paths for SBC 5000 Series (5100, 5110, 5200, 5210)
The two BMC Firmware upgrade paths are listed below. Identify the file type to use for an upgrade:
BMC upgrade from 2.x to 3.x: Use the "
.rom" file.
For example: To upgrade from BMC 02.16.00 to 03.00.00, use "bmc5X00_v3.0.0-R0.rom" file.Info title Note The firmware upgrade to 3.x can only be done from version 02.16.00 or later. If the existing BMC version is older than 02.16.00, upgrade it to 02.16.00 using the standard method first and then perform an upgrade to 3.x version using a "
.rom" file.- BMC upgrade from 3.x to 3.y: Use the "
Disc Image File".
For example: To upgrade from BMC 03.00.00 to 03.11.00, use "firmware-5XX0-V03.11.00-R000.img" file.
Upgrade BMC Firmware from 2.x Version for SBC 5000 Series (5100, 5110, 5200, 5210)
The following procedure describes how to upgrade the BMC firmware from 2.x to 3.x versions (02.16.00 to 03.00.00) using the ".rom" file.
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Download the required BMC firmware version from Salesforce prior to continuing. Refer to Downloading the Software from Salesforce for details. |
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Use this procedure to only upgrade BMC firmware from 02.16.00 to 03.00.00 version. |
Log on to the SBC BMC using the following credentials:
Username:root
Password:superuserCaption 0 Figure 1 BMC 2.16 Login Screen 
The BMC Main screen is displayed.Caption 0 Figure 1 BMC 2.16 Main Screen 
Click Remote Control. The Remote Control window is displayed.
Caption 0 Figure 1 BMC 2.16 Remote Control screen 
Click Power Control in the Options panel. The Power Control and Status window is displayed.
Caption 0 Figure 1 BMC 2.16 Power Control screen 
Choose Power Off Server - Orderly Shutdown option.
Info title Note The BMC server must be shut down prior to performing a firmware upgrade. Caption 0 Figure 1 BMC 2.16 BMC Orderly Shutdown 
Click Perform Action to initiate the shutdown process.
Caption 0 Figure 1 BMC 2.16 BMC Shutdown 
Click Maintenance tab. The Maintenance window is displayed.
Caption 0 Figure 1 BMC 2.16 Maintenance Window 
Click Enter Update Mode. A message appears seeking your permission to proceed.
Caption 0 Figure 1 BMC 2.16 Maintenance Window Confirmation Message 
Click OK to proceed. The BMC is now in the Upgrade Mode.
Caption 0 Figure 1 BMC 2.16 Firmware Update window 
Browse and select the firmware file to upload. The firmware file to upgrade from 2.x to 3.x version should be a "
.rom" file. For example:bmc5X00_v3.0.0-R0.romfile.Caption 0 Figure 1 BMC 2.16 Firmware File 
Click Upload Firmware. The BMC validates the selected file.
Once the verification is complete, a message is displayed stating the result of the verification.Caption 0 Figure 1 BMC 2.16 Firmware Validation 
Click OK to proceed. The existing and the new BMC versions are displayed for validation.
Info title Note The BMC fails to upgrade if:
- the selected version is same as the existing version.
- the selected version is older than the existing version.
- the selected firmware image is incorrect for the platform type. For example, selecting a SBC 7000 Series firmware file for an upgrade on SBC 5000 Series platform.
Caption 0 Figure 1 BMC 2.16 Firmware Comparison 
Click Start Upgrade to initiate the upgrade process.
A confirmation message appears seeking your permission to proceed with the upgrade.Caption 0 Figure 1 BMC 2.16 Upgrade Confirmation message 
Warning title Warning Once the upgrade process starts, do not close the screen.
- If the window is closed or connectivity is lost before the upgrade starts, re-login to BMC GUI and reboot BMC. The BMC takes approximately 10 minutes to boot. Once the BMC boots up, re-login to BMC GUI and restart the upgrade process from step 1.
- If the window is closed or the connectivity is lost during the upgrade process, wait for 20 minutes for the upgrade process to complete and try to access the BMC again. If you fail to gain access, contact the Sonus TAC team for assistance.
Click OK to proceed. The BMC starts the firmware upgrade process.
Caption 0 Figure 1 BMC 2.16 Upgrade Process 
Once the upgrade process is complete, the BMC reboots and a message appears requesting you to open a new browser window to access the BMC GUI.Caption 0 Figure 1 BMC 2.16 Upgrade Process Complete 
- Exit the browser.
- Clear the browser cache.
- Open a new browsing window to access the BMC GUI again.
Access the same BMC IP address to reach the BMC login window. Observe the changes in the login window.
In the new BMC version (03.00.00), the login window has some additional browser settings displayed.
Caption 0 Figure 1 BMC 3.0 New Login Window 
Log on to the SBC BMC using the following credentials:
Username:root
Password:superuserCaption 0 Figure 1 BMC 3.0 Main Screen 
The look and feel of the new BMC version (03.00.00) is different than the previous version. Explore the new BMC GUI at your leisure.
Upgrade BMC Firmware from 3.x Version for SBC 5400 and SBC 5000/7000 Series
The following procedure describes how to upgrade the BMC firmware from 3.x to 3.x versions (for example; from version 03.10.00 to version 03.11.00) using the Disc Image File.
Log on to the SBC BMC using the following credentials:
Username:root
Password:superuserCaption 0 Figure 1 BMC Login Screen 
The BMC main screen is displayed.
Caption 0 Figure 1 SBC BMC Main Screen 
Click Firmware Update.
Caption 0 Figure 1 BMC Firmware Update option 
The Firmware Update screen is displayed.Caption 0 Figure 1 BMC Firware Update screen 
Click Browse, and from the Open dialog browse to and select firmware-5XX0-V<release>.img firmware image. Refer to the Warning at the start of this page to make sure you have chosen the correct type of file for an upgrade. To determine the exact firmware version, refer to SBC Release Information for guidance.
The chosen file displays next to the Browse button.Caption 0 Figure 1 Selected Firmware file 
Click Upload.
Info title Note The firmware image is approximately 17MB (for SBC 5000 Series) and 24MB (for SBC 5400 and SBC 7000 Series) and takes few minutes to upload based on the network.
Info title Note The BMC fails to upgrade if:
- the selected version is same as the existing version.
- the selected version is older than the existing version.
- the selected firmware image is incorrect for the platform type. For example, selecting a SBC 7000 Series firmware file for an upgrade on SBC 5000 Series platform.
The selected file is verified and the uploading process starts.
Caption 0 Figure 1 Uploading Firmware file 
Once the file verification is complete, BMC seeks your permission to proceed further with the upgrade. Click Confirm to proceed.
Note title Caution This is a service affecting procedure and will power off the host side of SBC.
Caption 0 Figure 1 Firmware verification and confirmation window 
Once upload starts, the actions performed are displayed in the same window along with the estimated time left to complete the process.Warning title Warning Once the upgrade process starts, do not close the screen.
- If the window is closed or connectivity is lost before the upgrade starts, re-login to BMC GUI and restart the upgrade process from step1.
- If the window is closed or the connectivity is lost during the upgrade process, wait for 20 minutes for the upgrade process to complete and try to access the BMC again. If you fail to gain access, contact the Sonus TAC team for assistance.
Caption 0 Figure 1 Firmware upload status 
Once the update process is complete, a message is displayed stating the same.Caption 0 Figure 1 Firmware Update Complete message 
Click OK to complete the process.The BMC automatically restarts at this point.
Close the existing browser window.
Clear the browser cache and log on to the BMC GUI again. The updated BMC version is displayed on the BMC main screen.
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| For HA configuration, refer to Upgrade Flows for guidance. |
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