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This page describes how to employ SBC's Action Sets to create AD-integrated call applications for LYNC, LYNC analog, Exchange, PBX, and FAX devices. The functionality described below is very similar to VX's AD-integrated scripting. | Tip |
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Prerequisites
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Requires AD integration |
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Summary
Action Sets permit a programaticprogrammatic-like ability to manipulate a call before it is processed by the SBC's call router. The programtic programmatic capabilities include:
- The ability of control whether an entry is executed based upon the failure or success of a previous entry. Unlike the immuatble immutable sequential execution of the entries in the Call Routing Table, Action Set entries can be skipped or executed based upon the failure or success of the previous entries in the table.
- Once an Action Set entry is executed, you can control what happens based upon whether the associated Transformation Table was successful.
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The following figure is an overview of the
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applications:
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| 1 | Operation Modules - Descriptions |
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Operational Modules | Description |
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Normalize Numbers | Normalizes the called and calling numbers. Includes functions to strip digits, as well as to prepend digits. Also assigns the Exchange Subscriber Access (EUM SA) number. | Blacklisted Numbers | Automatically disconnects calls listed in the Blacklisted Numbers tranformation transformation table. | Get Calling Name | Searches AD attribute mobile, msRTCSIP-Line, and telephoneNumber using the calling number and returns the Calling Name, if found. | Calls to the EUM SA to Retrieve Voicemail | Processes calls for retrieving voicemail via the EUM SA. Attempts to automatically identify the caller to Exchange by searching AD attributes mobile, msRTCSIP-Line, and telephoneNumber for the calling number and returning the caller's UMbox number. | Calls to FAX numbers | A two-number fax solution, searches AD attribute facsimileTelephoneNumber for the called number. If found, sets the diversion header to the destination UMbox number. The call is then routed to the EUMS SA. | Voicemail for Lync Analog Devices | Uses the Ring No Answer (RNA) Action Set feature to provide the ability for callers to leave voicemail for Lync analog devices. | Calls to Lync users | Verifies the called number against the AD msRTCSIP-Line attribute and sends the calls to Lync. Backup routes provide rollover to Exchange and mobile (respectively) if Lync is unavailable. | Calls to Lync users with ext= | Verifies the called number;ext= against the AD msRTCSIP-Line attribute and sends the calls to Lync. Backup routes provide rollover to Exchange and mobile (respectively) if Lync is unavailable. | Calls to PBX | The route of last resort, the original called and calling numbers are restored before sending the call to the PBX. |
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