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  1. In the WebUI, click the Diagnostics tab.

  2. In the left navigation bar, select Sonus TAC Troubleshooting > Packet Capture.

  3. From the menu bar, click Enable Packet Capture. 

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    1Enable Packet Capture

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  4. At the Warning note, click OK. 

    Warning
    Enable Packet Capture only under the direction of Sonus TAC.
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    1Enable Packet Capture - Warning
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Packet Capture is enabled. See Start Packet Capture.

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  1. In the WebUI, click the Diagnostics tab.

  2. In the left navigation bar, select Sonus TAC Troubleshooting > Packet Capture.

  3. From the menu bar, click Start Capture. 

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    1Start Capture

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    1Packet Capture Options

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  4. Select the network interface (including IP Version) from which the packets will be captured.

  5. Select an protocol(s) from which to capture the packets.

  6. Configure any relevant information for the Other Options sections. For details, see Field Definitions.

  7. Click OK.

    The Packet Capture status turns to In Progress.

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    1Packet Capture in Progress

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Anchor
FieldDefinitions
FieldDefinitions
Interface - Field Definitions

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  1. In the WebUI, click the Diagnostics tab.

  2. In the left navigation bar, select Sonus TAC Troubleshooting > Packet Capture.

  3. From the menu bar, click Stop Capture. 

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    1Stop Capture Option

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    The Packet Capture stops.

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    1Packet Capture Stops

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Downloading Capture Files

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  1. From the List of Capture Files table, next to the desired file, click Download.

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    1Capture Files

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  2. Select the appropriate location to save the file. Click OK.

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    1Save File

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Info
titleNote

Only one packet capture can be downloaded at a time. Depending on the size of the file and network connection, a download can take several minutes.

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  1. From the List of Capture Files table, next to the desired file, click Move.

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    1List of Capture Files

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Packet Capture Limitations

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