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Note

The T.38 protocol optimizes the interconnection reliability of a fax over IP networks.


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1T38 Media Profile

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Fax Media List

Create a dedicated Fax Media List with the following codecs in the order shown below, this allows the fax to negotiate the T.38 during connection:

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1Fax Media List

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SIP Registrar Table

  1. Create an SBC 1000/2000 SIP Registrar table so the Tenor can register each of its analog ports as a SIP User Agent into the SBC 1000/2000.
  2. Enter as many number of Users as expected analog ports to be registered:
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1Creating a SIP Registration Table

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Tenor Call Routing Table

Create a Call Routing Table for Tenor, as shown below to route a fax call from Tenor to PSTN through the SBC Edge.

Note

If the call format does not need to be transformed (Ex. 1001 to +133123451001), use any “Passthrough untouched” transformation table.

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1Creating a Call Routing Table for Tenor

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Tenor Signaling Group

  1. Create the Tenor SIP Signaling Group which allows the SBC 1000/2000 to send and receive SIP calls to/from the Tenor with the following parameters (created previously).
  2. Verify that the values in the Port and Protocol fields in the Listen Ports panel configured for the Tenor are the same when configuring the SBC1000/2000. 
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1Tenor Signaling Group
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Tenor Transformation Table

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For example, to route all calls from extension range 1xxx to Tenor, enter similar data in the Description field as shown in figure below.

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1Creating a Dedicated Tenor Transformation Table

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PSTN Incoming Call Routing Table entry table adaptation

Adapt the existing Call Routing Table “From PSTN to Tenor” to insert a call routing entry to evaluate if incoming call is toward a fax number (see previously created Transformation Table) and route it to the Tenor Signaling Group:

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1Call Routing Entry: From PSTN to Tenor

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Note

This call routing entry needs to be re-ordered at the top of the Call Routing Table “From PSTN to Tenor” if there are multiple entries, if not, it will never be evaluated and the calls to 1xxx will never go to the Tenor.

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Select the Advanced Explore tab to access all parameters.

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1General AF View

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  1. Select Confirm/OK after making changes.
  2. Select the "red star button" to apply changes to the Tenor:
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1Confirm/OK

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Note

Each time a screenshot has a non default parameter, it displays or is highlighted in purple as shown below.

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1IP Routing Group-default

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Dial Plan

  1. Adapt the Dial Plan to the one necessary for the appropriate country.
  2. Select a generic Dial Plan and remove the other prefixes.
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1Dial Plan

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SIP Signaling Group

In SIP Signaling Group-1, enter the following information and verify the checked/unchecked boxes are as shown below.

Note

The Registrer Expiry Time (in sec) field needs to be at minimum equal to the Registrar Min TTL field shown in the Tenor Signaling Group section above.

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1SIP Signaling Group 1 of 3

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On the Advanced tab, make sure the protocol matches the one configured previously in the Tenor Signaling Group:

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1SIP Signaling Group 2 of 3

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On the User Agent tab, create as many User Agents as analog ports to register as SIP UA:

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1SIP Signaling Group 3 of 3

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1Edit User Agent 1 of 2

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1Edit User Agent 2 of 2

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DN Channel Map

On the DN Channel Map menu, enter the associated number and associate it with the previously created User Agent for each analog port:

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1Edit DN Channel Map 1 of 2

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1Edit DN Channel Map 2 of 2

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Codec

Enter at least one G.711A codec:

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1Voice Codec 1

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Codec Profile

Verify the default codec profile is configured with the previously created codec:

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1Codec Profile-default

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IP Routing Group

Verify the fax section of the IP Routing Group menu is configured as shown below, and matches what was created on SBC 1000/2000 for the T.38 codec:

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1IP Routing Group-default

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Gateway - Routing Table Mode 

  1. Select the Advanced Explore tab.
  2. Expand VoIP Configuration.
  3. Select Gateway.
  4. Check the Use Routing Table checkbox, if it is not already checked.

    Note

    The system will ask for a backup and reboot if this is the first time the Routing Table mode is activated.

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1Number Table-Tenor-SBC 1 of 2

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When the Routing Table mode is activated, the following menu displays to configure matching incoming/outgoing patterns/rules. Asterisks (*) in the Incoming Pattern and Outgoing Pattern configures the Tenor to route all calls.

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1Number Table-SBC-Tenor

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Create or rename a Number table by clicking the Number Tables drop-down list or any item on the list.

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1Number Table-Tenor-SBC 2 of 2

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1Number Table - New

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Create entries in the Routing Table to route calls from Tenor to SBC 1000 (LCRG-phone to UA-101 below) and reverse (ip to LCRG-phone below):

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1Routing Table

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1Edit Routing Table Entry 1 of 2

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1Edit Routing Table Entry 2 of 2

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These tables only look for and can adapt the called number in the above example, but you can also adapt the calling number.

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