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1QoE Features

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Note

The voice metrics will be collected only in the DSP mode; audio metrics will not be collected for any call routed in the Proxy or Direct Media mode.

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  1. Configure the ASM IP Settings
  2. Join the ASM to a Domain
  3. Perform Step 1 (Prepare the SBA). Refer to Deploying the SBA.
  4. You need to accept the SIP NOTIFY traffic from the QoE Agent Client Gateway by creating or reusing a signaling group (see Creating and Modifying SIP Signaling Groups) to accept SIP traffic from Client. The listening port will be the port provide in the System tab of the QoE Agent Client Gateways. 
  5. To configure the QoE service as a Server:
      
    1. In the WebUI, click the Settings tab.
    2. In the left navigation pane, go to System > QoE.

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      1Configure QoE Service As Server

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    3. In the QoE Service panel, select Server from the QoE Agent Type list box.
    4. Click Apply.

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  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane, go to System > QoE.

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    1QoE Service Panel

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  3. In the QoE Service panel:
    1. Select Client in the QoE Agent Type list box.
    2. Enter the FQDN or IP address of the QoE Agent Server gateway in the QoE Server Address text field.
    3. Enter the port number for the Sip Signaling Group in the QoE Agent Server Gateway Port text field.
    4. Select the transport protocol from the Protocol list box. If the transport protocol selected is TLS, make sure the QoE Server Address is FQDN (certificate common name is FQDN).
  4. Click Apply.

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  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane, go to System > Signaling Groups > your Lync signaling group.

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    1Enable QoE Reporting

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  3. In the SIP Channels and Routing Panel, select Enabled from the QoE Reporting list box.
  4. Click Apply.

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  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane, go to System > Media > Media List > your SIP Trunk Media List

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    1Enable RTCP-XR

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  3. Select RTCP-XR in the RTCP Mode list box
  4. Click Apply.

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1Verification on QoE Agent Client Gateway

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Note

If more than one signaling are reporting QoE reports, The counters will update on a signaling where the call came in the Gateway.

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1Verification on QoE Agent Server Gateway

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