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The Diagnostics tab displays a listing of log files stored locally on the Sonus
SBC 2000 file system.
Sonus SBC 2000 system logs can record every internal and external action the
Sonus SBC 2000 system performs, including user visible actions (such as placing calls), as well as internal parsing and messaging operations. The actual level of logging detail is configurable by
Setting the Local Log Level.
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Locally stored log files can be directly viewed from the Sonus
SBC 2000 Web interface. To do so, simply click the
expand (
) icon next to the log file you wish to preview the log in place, or click the
popup (
) icon to preview in a separate window.
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Aside from automatic log rotation, you can directly rotate the current webui.log from memory to disk from the Sonus
SBC 2000 Web interface. To do so, simply click the
Rotate button located under the
Actions column.
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| Note |
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Local logging is not supported on Sonus SBC 1000 models. Instead, please use Remote logging. |
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- webui.log: This file contains the current log messages being sent by the Sonus SBC 2000 System. The contents of this file are directly stored in-memory to reduce the I/O overhead on the overall Sonus SBC 2000 system. This log file gets automatically rotated, see Understanding Local Log Rotation Rules.
- nvwebui_<timestamp>.log: When the webui.log file is rotated manually (or automatically) its contents are copied from memory to the local Sonus SBC 1000/2000 disk. The file is then named
nvwebui_<timestamp>.log where <timestamp> represents the time when webui.log was rotated. The Sonus SBC 1000/2000 system stores a maximum of 6 local log files on disk.
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| Note |
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Web Access and Web Error Logs are supported on Sonus SBC 1000/2000 models. |
The Sonus
SBC 1000/2000 system keeps exclusive tracking of the internal and external actions strictly having to do with the system's Web Server. The Web Server on
Sonus SBC 1000/2000 is responsible for serving requests to and from the
Web Interface and the
Sonus SBC Edge REST API. These logs are typically used only when troubleshooting issues with
Sonus SBC 1000/2000 that do not have to do with telephony traffic.
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