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In this article, we describe the necessary steps to configure 

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 and Lync for Enhanced Emergency Services (E911) support.
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1Topology

 

Overview

There are two types of 911 (emergency) calls, Basic and Enhanced:

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  1. Launch Lync Server 2010 Configuration Manager.

  2. Click Network Configuration on left pane.

  3. Click Location Policy on right pane.

  4. Edit the Global Location Policy as shown below.

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    1Configure Location Policy

     

     

 

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  1. Note

    Ensure to Commit the changes after configuring the attributes

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  1. .

Dial Plan Configuration

To configure a dial plan:

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1Trunk Configuration

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Create a Location Information Server (LIS) Subnet

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1Create LIS Subnet

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Location Policy Configuration

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Note

As an alternative, you can configure the SBC Edge using an easy configuration wizard, see Using Lync Setup for E911 Configuration.

 

SIP Profiles

  1. In the WebUI, click the Settings tab.

  2. In the left navigation pane, go to SIP > SIP Profiles > relevant SIP Profile.

  3. In the MIME Payloads panel:
    1. Configure the ELIN Identifier field as shown below: as LOC.
    2. Configure the PDIF-LO Passthrough field as shown below:

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      1SIP Profiles

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      Enable.

Number Transformation

This example uses two Transformation Tables to route calls to a 911 Provider over SIP trunking:

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Tip

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  • Click (plus) to create a new Transformation TableConfigure the new table with with the following ELIN IdentifierCalled Address/Number, and Calling Address/Number field types as shown below.: 

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    1Transformation Table Entries - Calls to E911
    Input Field TypeInput Field ValueOutput Field TypeOutput Field ValueMatch Type
    ELIN Identifier(.*)Callback Pool IdentifiernoEntriesMandatory (Must Match)
    Called Address/Number\+911Called Address/Number911Mandatory (Must Match)
    Calling Address Number\+.#(\d{4})Calling Address/Number+1510564\1Mandatory (Must Match)
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    Note
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    Use the appropriate value for your location in the Calling Address/Number > Output Field Value field.

    The Output Field value "noEntries" is only an example. You could use a partial string match or a regular expression to catch all (.*).

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  1. In the WebUI, click the Settings tab.

  2. In the left navigation pane, click Transformation.

  3. Click (plus) to create a new Transformation TableConfigure the new table with with the following ELIN IdentifierCalled Address/Number, and Calling Address/Number field types as shown below. :

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    1Transformation Table Entries - 911 Fallback Calls
    Input Field TypeInput Field ValueOutput Field TypeOutput Field ValueMatch Type
    ELIN Identifier(.*)Calling NameOtherLocationsMandatory (Must Match)
    Called Address/Number\+911Called Address/Number9911Mandatory (Must Match)
    Calling Address Number\+.#(\d{4})Calling Address/Number+1510246\1Mandatory (Must Match)
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    Note
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    Use the appropriate value for your location in the Calling Address/Number > Output Field Value field.

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A Lync E911 entry is created in the Call Routing Table for routing calls from SIP to ISDN. For more information about Call Routing Tables, see Managing Call Routing Tables. 

  1. In the WebUI, click the Settings tab.

  2. In the left navigation pane, go to Call Routing Table.

  3. Click the relevant Call Route table used for calls received from Lync.

Add two entries in the table: (see below for configuration):  one for calls with configured Office Location Information, and another one that does not have the Location Information as Office. Note that both route entries are destined to 911 Provider over a SIP Trunk.

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1Call Routing

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1Transformation Table Entries - Calls to E911
Transformation TableDestination TypeFirst Signaling GroupDescription
SBA: To E911Normal(SIP) SIPp Server SIP TrunkTo E911
911 FallbackNormal(SIP) SIPp Server SIP TrunkTo 911 as Fallback form Other Locations
Calling Address Number\+.#(\d{4})Calling Address/Number+1510564\1

Note
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Note that when integrating with E911 providers, the Call Priority may have to be set to Emergency.

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