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The Emergency Services Configuration page contains a setting for specifying the duration of Call Status entries.

Configuring Call Status Duration

  1. in the WebUI, click the Settings tab.
  2. In the left navigation pane, go to Emergency Services > Configuration.

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    1Configure Emergency Services

Set Call Status

Duration - Field

Duration – Selection Definitions

Call Status Duration

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Specifies the duration of time, in hours, that a call remains in the Call Status Table.

Call Preemption

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Enables or disables the Call Preemption feature, which Enabling this feature preempts an existing non-emergency call if a 911 call is attempted when all outbound channel resources of a signalling signaling group are full. Call  

The non-emergency call that will be preempted is located on the signaling group where the emergency call is accepted and routed. The selection is random.

Call preemption applies only to calls on routed signalling groups (whether inbound or outbound) based on configuration.

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